Dell OptiPlex 390 Support Question
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Question posted by Olicest on July 29th, 2013
Dell Optiplex 390 Won't Boot
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Related Dell OptiPlex 390 Manual Pages
User Manual - Page 1
... Regulatory Type :D12M001, D07D001,
D04S001 2011 - 05 optical drive eject button 8. power-supply diagnostic button 12. microphone connector 5. Front And Back View
Figure 1. USB 2.0 connectors (2) 9. Dell Optiplex 390
Setup And Features Information
About Warnings
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
power button 2.
Technical Guide - Page 3
DELL™ OPTIPLEX™ 390 TECHNICAL GUIDEBOOK -FINAL
MINI TOWER COMPUTER (MT) VIEW
1
6
10
7
11
15
2
12
16
8 3
4
9
5
13
14
FRONT VIEW
BACK VIEW
1 Power Button, Power Light
6 Optical Drive (...
Technical Guide - Page 4
DELL™ OPTIPLEX™ 390 TECHNICAL GUIDEBOOK -FINAL
MT System Board Components
Number
Name
1
Front IO connector (FRONTPANEL))
2
Internal Speaker Connector (INT_SPKR)
3
System fan Connector (FAN_SYS1)
4
SATA 1 Connector(SATA1)
5
SATA 0 ...
Technical Guide - Page 5
DELL™ OPTIPLEX™ 390 TECHNICAL GUIDEBOOK -FINAL DESKTOP COMPUTER (DT) VIEW
1
2
3
9 10
11
4 56 7 8
12
13
14 15
FRONT VIEW 1 Optical Drive
BACK VIEW 5 Microphone Connector 9 Padlock Ring
13 Expansion Card Slots(4)
2 Optical ...
Technical Guide - Page 6
DELL™ OPTIPLEX™ 390 TECHNICAL GUIDEBOOK -FINAL
DT System Board Components
Number
Name
1
Front IO connector (FRONTPANEL))
2
Internal Speaker Connector (INT_SPKR)
3
System fan Connector (FAN_SYS1)
4
SATA 1 Connector(SATA1)
5
SATA 0 ...
Technical Guide - Page 7
DELL™ OPTIPLEX™ 390 TECHNICAL GUIDEBOOK -FINAL SMALL FORM FACTOR COMPUTER (SFF) VIEW
1
2
3
9
10
11 12 13
4 56
7 8
14
15
FRONT VIEW
1 Optical Drive
5 Microphone Connector
2 Optical Drive Eject ...
Technical Guide - Page 9
... SP2 (32 and 64 bit), Windows Vista® Ultimate SP2 (32 bit)
Basic Driver support only via Dell.com
FreeDOS for (N-series), Ubuntu® Linux version 10.10 (China only)
X
X
X
CHIPSET
Chipset ... on chipset
LOM configuration contained within SPI_FLASH -
DELL™ OPTIPLEX™ 390 TECHNICAL GUIDEBOOK -FINAL
MARKETING SYSTEM CONFIGURATIONS
NOTE: Offerings may vary by country.
Technical Guide - Page 10
... available to change and may vary by locking in specific product configurations worldwide. Processor availability subject to Dell customers. DELL™ OPTIPLEX™ 390 TECHNICAL GUIDEBOOK -FINAL PROCESSOR
NOTE: Global Standard Products (GSP) are a subset of Dell's relationship products that are not a measure of configurations managed on a worldwide basis. They ensure the same platform...
Technical Guide - Page 11
DELL™ OPTIPLEX™ 390 TECHNICAL GUIDEBOOK -FINAL MEMORY
NOTE: Memory modules should be less than 4GB. If the memory modules are not installed in matched pairs, the computer will ...
Technical Guide - Page 12
MCR is supported via a F5 to F3 bay converter on the MT and DT and may require a slim line optical drive depending on the SFF.
DELL™ OPTIPLEX™ 390 TECHNICAL GUIDEBOOK -FINAL
HARD DRIVES MT
Bays:
5.25-inch Optical Bay Supported (External)
2
Optical Drives Supported (maximum)
2
Hard Drive Bay Supported (Internal)
2
Hard Drives...
Technical Guide - Page 13
DELL™ OPTIPLEX™ 390 TECHNICAL GUIDEBOOK -FINAL
GRAPHICS/VIDEO CONTROLLER
NOTE: MT supports full height (FH) cards and DT and SFF supports low profile (LP) cards. Intel HD Graphics [...
Technical Guide - Page 14
...
Optional Optional Optional
14 DELL™ OPTIPLEX™ 390 TECHNICAL GUIDEBOOK -FINAL
COMMUNICATIONS -
MT
DT
SFF
Dell Wireless 1520 PCIe WLAN card (802.11n)
Optional card
AUDIO AND SPEAKERS
Conexant CX20641 High Definition Audio Codec Internal Dell Business Audio Speaker Dell AX210 2.0 Desktop Speakers Dell AX510/AX510PA Flat Panel Soundbar Speakers
Dell USB Entry Keyboard with...
Technical Guide - Page 15
only.
Technician will be provided by third-party. DELL™ OPTIPLEX™ 390 TECHNICAL GUIDEBOOK -FINAL
SECURITY Chassis Intrusion Switch Chassis lock slot and loop support
MT
DT
SFF
Optional
Standard
SERVICE AND SUPPORT
NOTE: For more information, visit www.dell.com/warranty.
2 Service may be dispatched if necessary following phone-based troubleshooting. U.S. Subject ...
Technical Guide - Page 16
...liters) Chassis Weight (pounds/kilograms) Chassis Dimensions: (HxWxD)
Height (inches/centimeters) Width (inches/centimeters)
Depth (inches/centimeters) Shipping Weight (pounds/kilograms - DELL™ OPTIPLEX™ 390 TECHNICAL GUIDEBOOK -FINAL
DETAILED ENGINEERING SPECIFICATIONS
SYSTEM DIMENSIONS (PHYSICAL)
NOTE: System Weight and Shipping Weight is based on a typical configuration and may vary...
Technical Guide - Page 17
DELL™ OPTIPLEX™ 390 TECHNICAL GUIDEBOOK -FINAL
SYSTEM LEVEL ENVIRONMENTAL AND OPERATING CONDITIONS
Temperature
MT
DT
SFF
Operating
10° to 35° C (50° to 95° F)
Non-...
Technical Guide - Page 18
Dell recommends only Universal Power Supplies (UPS) based on PSU max wattage)
Power Supply Fan
Compliance: 1watt requirement Blue Angel ...
Yes
Yes
No
Yes
No
Yes
Yes
Yes
4.0A 0.5A 235W 60W
N/A
819 BTU
60*25mm
Yes Yes Yes Yes
18 DELL™ OPTIPLEX™ 390 TECHNICAL GUIDEBOOK -FINAL POWER
NOTE: These form factors utilize a more than one 12v rail)
BTUs/h (based on Sine Wave output...
Technical Guide - Page 19
... Discharge Under 15 kΩ Load to 2.0V EndVoltage. 20℃±2℃.940Hrs. Dell recommends only Universal Power Supplies (UPS) based on Sine Wave output for APFC PSUs, ...months. or Longer.910Hrs.or Longer after 12 months. 0℃±2℃. 850Hrs. DELL™ OPTIPLEX™ 390 TECHNICAL GUIDEBOOK -FINAL POWER
NOTE: These form factors utilize a more efficient Active Power Factor...
Technical Guide - Page 20
DELL™ OPTIPLEX™ 390 TECHNICAL GUIDEBOOK -FINAL
AUDIO
INTEGRATED CONEXANT CX20641 HIGH DEFINITION AUDIO High... speed) Power consumption (standby operation) IEEE standards compliance (example 802.1P) Hardware Certifications (example FCC, B, GS mark...) Boot ROM Support Network Transfer Mode (example Full Duplex, Half Duplex)
Network Transfer Rate (example 10BASE-T (half-duplex) 10 Mbps...
Technical Guide - Page 21
DELL™ OPTIPLEX™ 390 TECHNICAL GUIDEBOOK -FINAL COMMUNICATIONS -
COMMUNICATIONS - INTEGRATED LAN
NOTE: MT supports ...) Power consumption (standby operation) IEEE standards compliance (example 802.1P) Hardware Certifications (example FCC, B, GS mark...) Boot ROM Support Network Transfer Mode (example Full Duplex, Half Duplex)
Network Transfer Rate (example 10BASE-T (half-duplex) 10...
Technical Guide - Page 34
DELL™ OPTIPLEX™ 390 TECHNICAL GUIDEBOOK -FINAL BIOS DEFAULTS
System Configuration
Integrated NIC: SATA Operation:
Drives: ...LAN:
Service Tag: Asset Tag: SERR Message:
Numlock LED: Keyboard Errors: POST HotKeys: Fast Boot:
Enabled ATA Enable (SATA-0, SATA-1, SATA-2, SATA3) Disable Enable (Boot Support, Front USB, Rear Dual USB, Rear Quad USB)
Disable
All
Enable Enable Enable Disable...