Dell OptiPlex 360 Support Question
Dell OptiPlex 360 Support Question
Find answers below for this question about Dell OptiPlex 360.Need a Dell OptiPlex 360 manual? We have 1 online manual for this item!
Question posted by lrlusMK1 on November 13th, 2013
Does Dell Optiplex 360 Have A Recovery Partition
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Related Dell OptiPlex 360 Manual Pages
Setup and Quick Reference Guide - Page 1
Models DCSM and DCNE
www.dell.com | support.dell.com Dell™ OptiPlex™ 360 Setup and Quick Reference Guide
This guide provides a features overview, specifications, and quick setup, software, and troubleshooting information for your operating system, devices, and technologies, see the Dell Technology Guide at support.dell.com. For more
information about your computer.
Setup and Quick Reference Guide - Page 2
... are either trademarks or registered trademarks of this text: Dell, the DELL logo, OptiPlex, and DellConnect are not applicable. Use of certain U.S. Dell Inc.
is protected by Bluetooth SIG, Inc., and is..., and is subject to either potential damage to hardware or loss of Dell Inc.
Information in this copyright protection technology must be used by Macrovision ...
Setup and Quick Reference Guide - Page 4
3 Specifications - Mini Tower Computer 25
4 Specifications - Desktop Computer 31
5 Troubleshooting Tips 37
Using the Hardware Troubleshooter 37
Tips 37 Power Problems 37 Memory Problems 39 Lockups and Software Problems 39 Dell Technical Update Service 41 Dell Support Utility 41 Dell Diagnostics 41
6 Reinstalling Software 43
Drivers 43 Identifying Drivers 43 Reinstalling Drivers and...
Setup and Quick Reference Guide - Page 5
7 Finding Information 49
8 Getting Help 51
Obtaining Assistance 51 Technical Support and Customer Service . . . . . 52 DellConnect 52 Online Services 52 AutoTech Service 53 Automated Order-Status Service 53
Problems With Your Order 53 Product Information 54 Returning Items for Warranty Repair or Credit . . . . . 54 Before You Call 55 Contacting Dell 57
Index 59
Contents
5
Setup and Quick Reference Guide - Page 24
...for document #154781 (What Are The Different Methods To Transfer Files From My Old Computer To My New Dell™ Computer Using the Microsoft® Windows® XP Operating System?). NOTE: For more information about... screen, click Next.
4 On the Which computer is this procedure, search support.dell.com for transferring your settings and files and click Next.
The wizard reads the collected files ...
Setup and Quick Reference Guide - Page 37
... the part is not receiving power. • Reseat the power cable in a program, see www.dell.com/regulatory_compliance.
Tips
• If a device does not work, ensure that the device is properly ... either turned off or is correctly installed. • If an error message appears on support.dell.com . Using the Hardware Troubleshooter
1 Click the Windows Vista Start button , and click Help...
Setup and Quick Reference Guide - Page 38
...I S B L I N K I N G A M B E R - Press a key on .
• Ensure that the electrical outlet is in your Service Manual on support.dell.com. I F T H E P O W E R L I G H T I S B L I N K I N G B L U E -
The computer is ...the power button to the system board power connector (see your Service Manual at support.dell.com).
• Ensure that the display is connected and powered on.
• ...
Setup and Quick Reference Guide - Page 39
... Reseat the memory modules to ensure that shipped with your computer. Desktop Computer" on page 31. • Run the Dell Diagnostics (see "Dell Diagnostics" on page 41). If necessary, install additional memory.
•... apply if you are not using is supported by your computer, see www.dell.com/regulatory_compliance.
Lockups and Software Problems
NOTE: The procedures in this document were...
Setup and Quick Reference Guide - Page 41
...: If you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from the Start menu, go to wait until you see the Microsoft® Windows® desktop, and then shut down your computer and try again. Access the Dell Support Utility from the icon on the taskbar, or...
Setup and Quick Reference Guide - Page 42
... utility partition on your computer and try again. Starting the Dell Diagnostics From the Dell Drivers and Utilities Media
NOTE: The Dell Drivers and Utilities media is appropriate for one time only. When the DELL logo appears, press immediately. If
multiple versions are listed, select the version that you see the Microsoft® Windows® desktop;
Setup and Quick Reference Guide - Page 43
... are an administrator on page 43). If an exclamation point is next to enter the Device Manager. Reinstalling Drivers and Utilities
NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities media provide approved drivers for your computer.
NOTE: The User Account Control window may appear. Reinstalling Software...
Setup and Quick Reference Guide - Page 44
... Utilities media installation program starts, follow the instructions on page 46)
1 With the Windows desktop displayed, insert your media drive directory to display the media contents, and then double-click...not resolve the problem, use System Restore (see the Windows desktop, reinsert the Drivers and Utilities media.
5 At the Welcome Dell System Owner screen, click Next.
If it does not, ...
Setup and Quick Reference Guide - Page 45
... are installing the driver. 5 Click the Driver tab→ Update Driver→ Browse my computer for restoring your operating system and preserving data files.
• Dell Factory Image Restore returns your hard drive to the same operating state as the first solution for driver
software. 6 Click Browse and browse to the...
Setup and Quick Reference Guide - Page 46
... continue the desired action. 3 Click Next and follow the remaining prompts on the screen.
NOTE: Dell Factory Image Restore may appear.
Starting System Restore 1 Click Start . 2 In the Start Search ..., type System Restore and press . 3 Click Undo my last restoration and click Next.
Using Dell Factory Image Restore permanently deletes all open files and exit any open programs. Do not alter, ...
Setup and Quick Reference Guide - Page 47
...command prompt, type administrator in the User
name field, then click OK. 7 Click Dell Factory Image Restore. The Confirm Data Deletion screen appears. To reinstall Windows, you ...Dell Drivers and Utilities media contains drivers that you may take 5 or more minutes to another media. The System Recovery Options window appears.
4 Select a keyboard layout and click Next. 5 To access the recovery...
Setup and Quick Reference Guide - Page 48
... which you ordered your computer, or whether you see the Microsoft® Windows® desktop;
This selection changes the boot sequence for one time only.
6 Press any open programs... 3 If the Install Windows message appears, click Exit. 4 Restart the computer, and when the DELL logo appears, press
immediately. NOTE: Depending on the screen to complete the installation.
7 Reinstall the ...
Setup and Quick Reference Guide - Page 49
... may ship with your computer. NOTE: Drivers and documentation updates can be found at support.dell.com.
• Desktop System Software (DSS)
• Readme files
NOTE: Readme files may be included on your...your computer.
• Use the Service Tag to identify your computer when you use support.dell.com or contact support.
• Enter the Express Service Code to your computer or advanced...
Setup and Quick Reference Guide - Page 50
... instructions • Regulatory information • Ergonomics information • End User License Agreement
Service Manual
The Service Manual for your computer can be found at www.dell.com/regulatory_compliance.
• Warranty information • Terms and Conditions (U.S. Document/Media/Label
Contents
Safety, Regulatory, Warranty, and Support Documentation
This type of information may...
Setup and Quick Reference Guide - Page 53
...available when you can go to call . Getting Help
53 For the telephone number to support.dell.com, or you call the automated order-status service. When you can call AutoTech, use your... to call for the information needed to the questions most frequently asked by Dell customers about their laptop and desktop computers. log in as user anonymous, and use your touch-tone telephone to...
Setup and Quick Reference Guide - Page 59
..., 41 starting from the Drivers and Utilities media, 42 starting from your hard drive, 41
Dell Technology Guide, 50
DellConnect, 52
Desktop System Software, 49
diagnostics Dell, 41
documentation, 49 Dell Technology Guide, 50 Service Manual, 50
drivers, 43 drivers and utilities media, 49 identifying, 43 reinstalling, 43 returning to a previous version, 43
Drivers...
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