Dell OptiPlex 360 Support Question
Dell OptiPlex 360 Support Question
Find answers below for this question about Dell OptiPlex 360.Need a Dell OptiPlex 360 manual? We have 1 online manual for this item!
Question posted by mupapa on March 17th, 2014
How To Boot Into Dell Optiplex 360 Recovery Partition
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Related Dell OptiPlex 360 Manual Pages
Setup and Quick Reference Guide - Page 1
Models DCSM and DCNE
www.dell.com | support.dell.com For more
information about your computer. Dell™ OptiPlex™ 360 Setup and Quick Reference Guide
This guide provides a features overview, specifications, and quick setup, software, and troubleshooting information for your operating system, devices, and technologies, see the Dell Technology Guide at support.dell.com.
Setup and Quick Reference Guide - Page 2
... in this material in trademarks and trade names other rights owners. Bluetooth is a registered trademark owned by Macrovision Corporation, and is used in this text: Dell, the DELL logo, OptiPlex, and DellConnect are trademarks of Microsoft Corporation in the U.S.
Intel, Pentium, Core, and Celeron are registered trademarks of data and tells you purchased...
Setup and Quick Reference Guide - Page 4
Mini Tower Computer 25
4 Specifications - 3 Specifications - Desktop Computer 31
5 Troubleshooting Tips 37
Using the Hardware Troubleshooter 37
Tips 37 Power Problems 37 Memory Problems 39 Lockups and Software Problems 39 Dell Technical Update Service 41 Dell Support Utility 41 Dell Diagnostics 41
6 Reinstalling Software 43
Drivers 43 Identifying Drivers 43 Reinstalling Drivers ...
Setup and Quick Reference Guide - Page 5
7 Finding Information 49
8 Getting Help 51
Obtaining Assistance 51 Technical Support and Customer Service . . . . . 52 DellConnect 52 Online Services 52 AutoTech Service 53 Automated Order-Status Service 53
Problems With Your Order 53 Product Information 54 Returning Items for Warranty Repair or Credit . . . . . 54 Before You Call 55 Contacting Dell 57
Index 59
Contents
5
Setup and Quick Reference Guide - Page 24
...Transfer Wizard welcome screen, click Next.
4 On the Which computer is this procedure, search support.dell.com for transferring your settings and files and click Next.
After the information has been copied,... (What Are The Different Methods To Transfer Files From My Old Computer To My New Dell™ Computer Using the Microsoft® Windows® XP Operating System?). screen, select the...
Setup and Quick Reference Guide - Page 37
...review the
installation procedures and ensure that the part is not receiving power. • Reseat the power cable in a program, see www.dell.com/regulatory_compliance. IF T H E POWER LIGHT IS OFF -
NOTE: For detailed troubleshooting information, including responding to diagnose and fix the ... turned off or is correctly installed. • If an error message appears on support.dell.com .
Setup and Quick Reference Guide - Page 38
...be malfunctioning or incorrectly installed.
• Ensure that the processor power cable is in your Service Manual at support.dell.com).
• Ensure that the main power cable and the front panel cable are securely connected to the system...cards.
Some possible causes of interference are turned on support.dell.com. Press a key on the keyboard, move the mouse, or press...
Setup and Quick Reference Guide - Page 39
... are not using is successfully communicating with the memory.
• Run the Dell Diagnostics (see "Dell Diagnostics" on page 41). Lockups and Software Problems
NOTE: The procedures in ...you set your Dell computer to ensure that your computer.
Mini Tower Computer" on page 25 or "Specifications - Desktop Computer" on page 31. • Run the Dell Diagnostics (see "Dell Diagnostics" on ...
Setup and Quick Reference Guide - Page 41
...enroll for your computer. NOTE: If the Dell Support Utility is connected to wait until you see the Microsoft® Windows® desktop, and then shut down your computer and...; All Programs→ Dell Support→ Dell Support Settings. 2 Ensure that no diagnostics utility partition has been found, run the Dell Diagnostics from the Start menu, go to support.dell.com and download the ...
Setup and Quick Reference Guide - Page 42
...to start the Dell Diagnostics from the diagnostics utility partition on your computer.
1 Insert the Drivers and Utilities media. 2 Shut down your computer. 7 When the Dell Diagnostics Main ...Boot from CD-ROM option from the numbered list. When the DELL logo appears, press immediately. If
multiple versions are listed, select the version that you see the Microsoft® Windows® desktop...
Setup and Quick Reference Guide - Page 43
... exclamation point is next to the device name, you are an administrator on the computer, click Continue; Reinstalling Drivers and Utilities
NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities media provide approved drivers for your computer. If you install drivers obtained from other sources, your administrator...
Setup and Quick Reference Guide - Page 44
..."Using Microsoft® Windows® System Restore" on page 46)
1 With the Windows desktop displayed, insert your computer to step 5.
2 When the Drivers and Utilities media installation program starts,...the following:
• Windows Device Driver Rollback (see the Windows desktop, reinsert the Drivers and Utilities media.
5 At the Welcome Dell System Owner screen, click Next. If it does not, start...
Setup and Quick Reference Guide - Page 46
... all data (for the Windows default view, so they may not apply if you received your Dell™ computer to access the Vista Advanced Boot Options window.
46
Reinstalling Software
Using Dell Factory Image Restore
NOTICE: Use Dell Factory Image Restore only if System Restore did not resolve your administrator to continue the desired...
Setup and Quick Reference Guide - Page 47
... in the User
name field, then click OK. 7 Click Dell Factory Image Restore.
Using the Operating System Media
Before reinstalling the...recovery options, log on page 46)
NOTICE: Before performing the installation, back up all data files from your configuration, you ordered your computer. The restore process begins and may need the Dell™ Operating System media and the Dell...
Setup and Quick Reference Guide - Page 48
... the screen to Boot from which you ordered your computer, or whether you see the Microsoft® Windows® desktop; then, restart your computer. This selection changes the boot sequence for one ...you requested the media, the Dell Drivers and Utilities media and Dell Operating System media may not ship with your computer and try again.
5 When the boot device list appears, highlight Onboard ...
Setup and Quick Reference Guide - Page 49
... is a CD or DVD that may have shipped with your computer. Finding Information
49 NOTE: Drivers and documentation updates can be found at support.dell.com.
• Desktop System Software (DSS)
• Readme files
NOTE: Readme files may not be included on your computer.
• Use the Service Tag to identify your...
Setup and Quick Reference Guide - Page 50
....
• How to remove and replace parts • How to configure system settings • How to troubleshoot and solve problems
Dell Technology Guide
• About your operating system
The Dell Technology Guide is located on your computer.
• Using and maintaining devices
• Understanding technologies such as RAID, Internet, Bluetooth® wireless...
Setup and Quick Reference Guide - Page 51
..., double-click the Express Service Code icon, and follow the directions. See "Online Services" on page 57. NOTE: Call Dell Support from all countries. For instructions on using the Dell Support, see "Contacting Dell" on page 52 for help with installation and troubleshooting procedures.
Follow the safety instructions that shipped with your computer...
Setup and Quick Reference Guide - Page 53
...you can go to support.dell.com, or you can ...dell.com (Asian/Pacific countries only)
• Dell Marketing and Sales e-mail addresses: apmarketing@dell.com (Asian/Pacific countries only)
sales_canada@dell.com (Canada only)
• Anonymous file transfer protocol (FTP): ftp.dell.com - For the telephone number to the questions most frequently asked by Dell customers about their laptop and desktop...
Setup and Quick Reference Guide - Page 59
..., 41 starting from the Drivers and Utilities media, 42 starting from your hard drive, 41
Dell Technology Guide, 50
DellConnect, 52
Desktop System Software, 49
diagnostics Dell, 41
documentation, 49 Dell Technology Guide, 50 Service Manual, 50
drivers, 43 drivers and utilities media, 49 identifying, 43 reinstalling, 43 returning to a previous version, 43
Drivers...
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