Dell OptiPlex 360 Support Question
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Question posted by nafbjc0 on June 20th, 2014
Dell Inspiron 360 Wont Start Yellow Light
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Related Dell OptiPlex 360 Manual Pages
Setup and Quick Reference Guide - Page 1
For more
information about your computer. Models DCSM and DCNE
www.dell.com | support.dell.com
Dell™ OptiPlex™ 360 Setup and Quick Reference Guide
This guide provides a features overview, specifications, and quick setup, software, and troubleshooting information for your operating system, devices, and technologies, see the Dell Technology Guide at support.dell.com.
Setup and Quick Reference Guide - Page 2
...start button logo are registered trademarks of Microsoft Corporation in the U.S.
patents and other intellectual property rights owned by Dell under license; Information in any manner whatsoever without notice. © 2008 Dell... their products.
A00
Trademarks used in this text: Dell, the DELL logo, OptiPlex, and DellConnect are not applicable. Macrovision Product Notice
This...
Setup and Quick Reference Guide - Page 21
...Internet wizard. 1 Save and close any open files, and exit any open programs. 2 Click the Windows Vista Start button → Control Panel 3 Under Network and Internet, click Connect to the Internet. 4 In the Connect ... (PPPoE) or Dial-up, depending on the screen by your ISP to the Internet, see the Dell Technology Guide. NOTE: If you will use a dial-up if you cannot connect to complete the ...
Setup and Quick Reference Guide - Page 24
... the old computer:
1 On the old computer, insert the wizard disk, and click Start→ Run.
2 In the Open field on the Run window, browse to the ...Files and Settings Transfer Wizard welcome screen, click Next.
4 On the Which computer is this procedure, search support.dell.com for transferring your new computer. NOTE: For more information about this ?
NOTE: Access to transfer?
After...
Setup and Quick Reference Guide - Page 28
... system board cannot start initialization. solid green for power-on page 37). green light - Mini Tower Computer
Blinking green in sleep state; The blinking amber indicates a problem with the system board. This indication could be a system board or a power supply problem (see "Power Problems" on state • amber light - A blinking green light indicates the...
Setup and Quick Reference Guide - Page 29
... the network and the computer.
The computer is calculated by using the
power supply wattage rating. Mini Tower Computer
29 orange light - yellow light - off (no light) - yellow blinking light -
off (no network activity. Controls and Lights (continued)
Back of 1000M exists between the network and the computer. An excellent connection with your computer for 255-W power...
Setup and Quick Reference Guide - Page 34
The blinking amber indicates a problem with the system board. Desktop Computer A solid amber light when the computer does not start indicates that the system board cannot start initialization. solid green for power-on page 37).
34
Specifications - Blinking green in sleep state; This indication could be a system board or a power supply problem (...
Setup and Quick Reference Guide - Page 35
... SATA hard drive or CD/DVD. Network activity light (on green light -
Back of computer:
Link integrity light (on yellow blinking light integrated network adapter)
Power
DC power supply:
Wattage...connection exists between the integrated network adapter) network and the computer. Desktop Computer
35 off (no light) -
Voltage (see the safety information that shipped with your ...
Setup and Quick Reference Guide - Page 37
... Windows Vista Start button , and click Help and Support. 2 Type hardware troubleshooter in the power connector on the back of the computer and the electrical outlet.
IF T H E POWER LIGHT IS OFF ... Tips
CAUTION: Always unplug your Service Manual on support.dell.com . NOTE: For detailed troubleshooting information, including responding to start the search. 3 In the search results, select the...
Setup and Quick Reference Guide - Page 38
... turned on.
• Ensure that the electrical outlet is in your Service Manual at support.dell.com).
• Ensure that the main power cable and the front panel cable are securely ...computer turns on properly.
• Ensure that any expansion cards, including graphics cards. IF THE POWER LIGHT IS BLUE AND THE COMPUTER IS NOT RESPONDING -
• Ensure that the display is connected and ...
Setup and Quick Reference Guide - Page 39
... Dell Diagnostics (see "Dell Diagnostics" on page 25 or "Specifications - The computer does not start up...
ENSURE THAT THE POWER CABLE IS FIRMLY CONNECTED TO THE COMPUTER AND TO
THE ELECTRICAL OUTLET
Troubleshooting Tips
39 Mini Tower Computer" on page 41). Lockups and Software Problems
NOTE: The procedures in this document were written for minimum memory requirements.
Desktop...
Setup and Quick Reference Guide - Page 41
... stating that no diagnostics utility partition has been found, run the Dell Diagnostics from the Start menu, go to wait until you see the Microsoft® Windows® desktop, and then shut down your computer and try again. Dell Technical Update Service
The Dell Technical Update service provides proactive e-mail notification of the procedures in...
Setup and Quick Reference Guide - Page 42
... Menu appears, select the test that appears and press .
5 Type 1 to start the CD menu and press to proceed. 6 Select Run the 32 Bit Dell Diagnostics from the numbered list. Starting the Dell Diagnostics From the Dell Drivers and Utilities Media
NOTE: The Dell Drivers and Utilities media is appropriate for one time only. If
multiple...
Setup and Quick Reference Guide - Page 43
... driver (see if any device has an exclamation point (a yellow circle with a [!]) on the computer, click Continue; If...a Previous Device Driver Version 1 Click the Windows Vista Start button , and right-click Computer. 2 Click Properties→...may appear. Reinstalling Drivers and Utilities
NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities media provide approved...
Setup and Quick Reference Guide - Page 44
... Rollback does not resolve the problem, use System Restore (see the Windows desktop, reinsert the Drivers and Utilities media.
5 At the Welcome Dell System Owner screen, click Next.
If this is your Drivers and Utilities media. If it does not, start Windows Explorer, click your media drive directory to display the media contents...
Setup and Quick Reference Guide - Page 45
...Update Driver→ Browse my computer for restoring your operating system and preserving data files.
• Dell Factory Image Restore returns your hard drive to an earlier operating state without affecting data files. Use System... Software
45 Manually Reinstalling Drivers
1 Click the Windows Vista Start button , and right-click Computer. 2 Click Properties→ Device Manager.
Setup and Quick Reference Guide - Page 46
... the remaining prompts on the screen.
If possible, back up the data before using Dell Factory Image Restore. Starting System Restore 1 Click Start . 2 In the Start Search box, type System Restore and press . Using Dell Factory Image Restore
NOTICE: Use Dell Factory Image Restore only if System Restore did not resolve your administrator to the Windows...
Setup and Quick Reference Guide - Page 56
...of problem and troubleshooting procedures you connected to a printer, print each file before calling Dell. If the computer is connected to a network? Diagnostics Checklist Name: Date: Address:... of the computer): Express Service Code: Return Material Authorization Number (if provided by Dell support technician): Operating system and version: Devices: Expansion cards: Are you performed:
56...
Setup and Quick Reference Guide - Page 59
... Utility, 41 technical support and customer service, 52 Technical Update Service, 41
Dell Diagnostics, 41 starting from the Drivers and Utilities media, 42 starting from your hard drive, 41
Dell Technology Guide, 50
DellConnect, 52
Desktop System Software, 49
diagnostics Dell, 41
documentation, 49 Dell Technology Guide, 50 Service Manual, 50
drivers, 43 drivers and utilities media...
Setup and Quick Reference Guide - Page 60
... setting up, 20
L
license label, 50
P
phone numbers, 57
power power light conditions, 37 troubleshooting, 37
problems restore to previous state, 46
M
media drivers and utilities, 49 operating system, 49
memory troubleshooting, 39
N
networks, 18 connecting, 18
O
operating system Dell Factory Image Restore, 46 media, 47 reinstalling, 49 System Restore, 45
operating...
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