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Dell OptiPlex 3010 Support Question

Dell OptiPlex 3010 Support Question

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Question posted by dtruong on July 1st, 2015

Dell Optilex 3010 - Administrative Password On Bios-setup

Hallo,Dell optilex 3010 please would you like to inform me how I can reset the administrative passord in the bios-setup menue

Current Answers

Answer #1: Posted by TechSupport101 on July 1st, 2015 4:12 AM
This answer was accepted by the poster of the original question.
TechSupport101

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Clearing Forgotten Password

The system's software security features include a system password and a setup password. The password

jumper disables any password(s) currently in use. There are 3-pins for the password reset jumper.

1. Follow the procedures in

2. Remove the cover.

3. Identify the password reset jumper on the system board, see the System Board Components.

4. Remove the 2-pin jumper plug from pins 2 and 3 and fix it on pins 1 and 2

5. Install the cover.

6. Connect the computer to the electrical outlet and power-on the computer to clear the password.

7. Power-off the computer and disconnect the power cable from the electrical outlet.

8. Remove the cover.

9. Replace the jumper on the pins 2 and 3.

10. Install the cover.

11. Follow the procedures in

12. Power-on the computer.

13. Go to the system setup, and assign a new system or setup password.

Clearing CMOS

1. Follow the procedures in

2. Remove the cover.

3. Remove the PCI card if installed.

4. Identify the CMOS jumper on the system board, see the System Board Components.

5. Place the 2-pin jumper plug on pins 1 and 2 to clear CMOS

6. Install PCI card if installed.

7. Install the cover.

8. Connect the computer to the electrical outlet and power-on the computer to clear the CMOS.

9. Power-off the computer and disconnect the power cable from the electrical outlet.

10. Remove the cover.

11. Replace the jumper on the pins 1 and 2.

12. Install PCI card if installed.

13. Install the cover.

14. Follow the procedures in

15. Power-on the computer.

Related Dell OptiPlex 3010 Manual Pages

User Manual - Page 9

Information in this text: Dell™, the DELL logo, Dell Precision™, Precision ON™, ExpressCharge™, Latitude™, Latitude ON™, OptiPlex™, Vostro™, and Wi-...;, and ATI FirePro™ are either the entities claiming the marks and names or their products, Dell Inc. Microsoft®, Windows®, MS-DOS®, Windows Vista®, the Windows Vista start ...
Statement of Volatility - Page 1

...-volatile components continue to lose data) N/A Non Volatile memory, 64Mbit No N/A (8MB), System BIOS and Video BIOS for correct operation of Volatility - Stores memory manufacturer data and timing information for basic boot operation, PSA (on the Dell OptiPlex 3010 motherboard: Description Reference Designator Embedded U36 Flash memory in embedded controller SMSC5514E System...
Statement of Volatility - Page 3

The following table shows all the states supported by Dell OptiPlex 3010 Model Number S0 S1 S3 S4 S5 Dell OptiPlex X 3010 XX X Please direct any questions to your Dell Marketing contact. Sincerely, Dell Marketing DELL CONFIDENTIAL Page 3
Guidebook - Page 3

DELLOPTIPLEX3010 TECHNICAL GUIDEBOOK -FINAL MINI TOWER COMPUTER (MT) VIEW 1 6 10 7 11 15 2 12 16 8 3 4 9 5 13 14 FRONT VIEW BACK VIEW 1 Power Button, Power Light 6 Optical Drive (...
Guidebook - Page 4

DELLOPTIPLEX3010 TECHNICAL GUIDEBOOK -FINAL MT System Board Components Number 1 2 3 4 5 6 7 8 9 10 11 12 13 Name Front IO connector (FRONTPANEL)) Internal Speaker Connector (INT_SPKR) System fan Connector (FAN_SYS1) ...
Guidebook - Page 5

DELLOPTIPLEX3010 TECHNICAL GUIDEBOOK -FINAL DESKTOP COMPUTER (DT) VIEW 1 2 3 9 10 11 4 56 7 8 12 13 14 15 FRONT VIEW 1 Optical Drive BACK VIEW 5 Microphone Connector 9 Padlock Ring 13 Expansion Card Slots(4) 2 Optical ...
Guidebook - Page 6

DELLOPTIPLEX3010 TECHNICAL GUIDEBOOK -FINAL DT System Board Components Number Name 1 Front IO connector (FRONTPANEL)) 2 Internal Speaker Connector (INT_SPKR) 3 System fan Connector (FAN_SYS1) 4 SATA 1 Connector(SATA1) 5 SATA 0 ...
Guidebook - Page 7

DELLOPTIPLEX3010 TECHNICAL GUIDEBOOK -FINAL SMALL FORM FACTOR COMPUTER (SFF) VIEW 1 2 3 9 10 11 12 13 4 56 7 8 14 15 FRONT VIEW 1 Optical Drive 5 Microphone Connector 2 Optical Drive Eject ...
Guidebook - Page 9

...l i c k Start>Help and Support and select the option to view information about your computer. OPERATING SYSTEM Windows 7® operating system Other OS Media Support...BIOS Configuration SPI (Serial Peripheral Interface) NIC EEPROM MT DT SFF Intel H61 Express Chipset 64Mbit (8MB) located at SPI_FLASH on chipset LOM configuration contained within SPI_FLASH - DELLOPTIPLEX3010...
Guidebook - Page 10

... on a worldwide basis, thereby reducing their costs. Processor availability subject to Dell customers. MT DT SFF Intel® Quad Core™ i5 Processors Intel..., 1.5M, VT-x, 35W X X X 10 DELLOPTIPLEX3010 TECHNICAL GUIDEBOOK -FINAL PROCESSOR NOTE: Global Standard Products (GSP) are a subset of Dell's relationship products that are not a measure of configurations...
Guidebook - Page 12

... x16 Slot 1 1 1 PCIe x1 Slot Serial ATA (SATA) connectors 3 3 1 4 4 2 12 SYSTEM EXPANSION SLOTS NOTE: See Detailed Engineering Specifications for maximum card dimensions. DELLOPTIPLEX3010 TECHNICAL GUIDEBOOK -FINAL HARD DRIVES MT Bays: 5.25-inch Optical Bay Supported (External) 2 Optical Drives Supported (maximum) 2 Hard Drive Bay Supported (Internal) 2 Hard...
Guidebook - Page 13

... FH card DT SFF 2 Front, 6 Rear Optional LP card Optional LP card 1 Rear Optional LP card 1 Rear 1 Rear 1 Front, 1 Rear 1 Rear 1 Front, 1 Rear 13 DELLOPTIPLEX3010 TECHNICAL GUIDEBOOK -FINAL GRAPHICS/VIDEO CONTROLLER NOTE: MT supports full height (FH) cards and DT and SFF supports low profile (LP) cards. Integrated Intel...
Guidebook - Page 14

...to a Gigabit Ethernet server and network infrastructure is required. DELLOPTIPLEX3010 TECHNICAL GUIDEBOOK -FINAL COMMUNICATIONS - NETWORK ADAPTER (NIC) NOTE:...Internal Dell Business Audio Speaker Dell AX210 2.0 Desktop Speakers Dell AX510/AX510PA Flat Panel Soundbar Speakers Dell USB Entry Keyboard with optional palmrest Dell Multimedia Pro Keyboard Dell USB Optical Mouse Dell ...
Guidebook - Page 34

DELLOPTIPLEX3010 TECHNICAL GUIDEBOOK -FINAL BIOS DEFAULTS System Configuration Integrated NIC: SATA Operation...™: C States Control: HyperThread control: HDD Protection Support Virtualization: VT for Direct I/O: Strong Password: Password Configuration: Password Bypass: Password Changes: Computrace®: Chassis Intrusion: CPU XD Support: AC Recovery: Auto On Time: Deep ...
Owners Manual - Page 34

... contact Dell Technical Support. Beep Codes and Text Error Messages The OptiPlex BIOS is not the first device initialized by either the keyboard or the mouse. Navigation The computer setup can be navigated by Setup. or...'s boot order after completing troubleshooting. Since the one-time boot menu only affects the current boot, it is not, the system often passes the window of ...
Owners Manual - Page 36

... Administrative Password System Password Internal HDD-0 Password ...Description NOTE: Depending on the computer and its installed devices, the items listed in this section may or may allocate resources even though the setting is not set by default 36 Allows you to enable or disable the integrated USB controller for ATA mode Allows you to system setup...
Owners Manual - Page 37

... you to enable or disable the option to enter Setup when an Administrative password is set . This option determines whether users are permitted when an administrator password is set . Specifically, these settings are set this option to Enable by default. Allows you Activate or Disable the BIOS module interface of the optional Computrace Service from the...
User Manual - Page 34

... contact Dell Technical Support. Since the one-time boot menu only affects... the current boot, it has the added benefit of the screen during boot. To avoid this scenario, wait until the keyboard is capable of opportunity before pressing the keystroke. Beep Codes and Text Error Messages The OptiPlex BIOS...Setup" prompt appears in plain English, along with the keys. If the BIOS...
User Manual - Page 36

... default. This option is not set by default. Security Option Administrative Password System Password Internal HDD-0 Password Description NOTE: Depending on the system's internal hard disk drive (HDD). Displays the current status of the system's password security feature and allows a new system password to system setup program. This option is disabled. Displays the current status...
User Manual - Page 37

... option lets you Activate or Disable the BIOS module interface of preventing access to Enable by default. Always prompt for the system. Specifically, these settings are able to enter Setup when an Administrative password is set. This field lets you bypass the System (Boot) Password and the internal HDD password prompts during boot. User may be...

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