Dell Latitude E6500 Support Question
Dell Latitude E6500 Support Question
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Question posted by Pgremphdcy on March 21st, 2014
Cannot Locate Broadcom Ush Driver For M6500
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Related Dell Latitude E6500 Manual Pages
E-Family Re-Image Guide - Page 3
...drivers, and applications which are required to enable the new technologies and features of Dell E-Family products. Dell does not recommend starting from a clean OS load and following E-Family systems:
Dell Latitude
1st generation
E4200 E4300 E5400 E5500 E6400 E6400 ATG E6500.... M4500
M6500
Dell Precision Mobile
WorkStations
Dell Confidential Failure to install drivers and applications...
E-Family Re-Image Guide - Page 5
...Reader, Flash, and ARM
Dell Confidential WiMAX - Contactless smartcard / RFID - USB 3.0 (Only M6500) - Privacy Panel - Chipset o Intel Core 2 Duo & Solo & Celeron M - E-...Technology) - Latitude On / Precision On - E-Family 1st generation o Intel Core i5 & i7 - Wireless WAN - Broadcom Unified Security Hub (USH) - Intel Turbo Boost - Network LoM (Intel and Broadcom) - Free...
E-Family Re-Image Guide - Page 7
... and the Model Number - Dell validated and tested drivers and applications are located on Dell's support web site http://support.dell.com/
- Select Operating System (32-Bit or 64-Bit version must be selected)
Dell Confidential Choose drivers and downloads - E-Family Reimage "How-To" Guide
2.3 Latest Drivers / Applications and Utilities Dell recommends always obtaining...
E-Family Re-Image Guide - Page 8
... generation only • Security Manager Latitude On & Precision On Reader & Flash Backup & Recovery Manager
Dell Confidential Wireless Local Area Network Adapters (WLAN) 11. DCP • System Manager • Connection Manager - E-Family 1st generation Intel Core i5 & i7 - E-Family 2nd generation
System BIOS Firmware
Operating System
Device Drivers / FWs
System BIOS specif ic...
E-Family Re-Image Guide - Page 10
...
• Requires Dell DCP System Manager (for all System Manager release) • Requires Security driver (for System Manager version 1.0 & 1.1 only)
• DCP - Reader, Flash, and ...Firmware Update
2.4.2.2 Applications: - Latitude On / Precision On - USB 3.0 - E-Family 1st generation o Control Point Security Manager (Requires Dell Control Point security driver pack) - Ambient Light ...
E-Family Re-Image Guide - Page 13
... application must be installed
- Microsoft Operating Systems might not include the updated Intel Chipset Mobile driver for M6500) is required to either AHCI, IRRT, RAID On, or RAID, install the Dell IMSM / IRST driver and application available on Dell's driver & downloads support web site (support.dell.com) under the "Chipset" section
2.6.2 Dell System Software...
E-Family Re-Image Guide - Page 15
...discrete graphics cards o Core i7 and i5 Dual Core CPUs
- The IDT 92HDxxx HD Audio driver is required to be installed prior to their system available on Dell E-Family products:
1st Generation
...2nd Generation
E4200 E4300 E5400 E5500 E6400 E6400 ATG E6500 M2400 M4400 M6400 E6410 E6410 ATG E6510 M4500 M6500
Intel
nVidia
GM45/GE45/GS 45 QM57/QS57 Quadro NVS 160M Quadro...
E-Family Re-Image Guide - Page 16
...Broadcom (E5400, E5500 and M6400 / M6500 Products Only)
o Microsoft Operating Systems XP 32 & 64-Bit, Vista 32 & 64-Bit, and Win7 32 & 64-Bit either do not provide native support or do not include the driver...on Dell's driver & downloads support web site (support.dell.com) under the "Network" section
2.6.9 Control Point Security Device Driver - Intel (E4200, E4300, E6400/E6410, E6500/E6510 & ...
E-Family Re-Image Guide - Page 19
...Customers choosing to the WiMAX device installed in the notebook computer. This is available on Dell's driver & downloads support web site (support.dell.com) under the "Network" section o Intel(R) WiMAX...Generation
2nd Generation
DCP Connection
Manager
E4200 E4300 E5400 E5500 E6400 E6400 ATG E6500 M2400 M4400 M6400 E6410 E6410 ATG E6510 M4500 M6500 DCP CM 1.1 DCP CM 1.2 DCP CM 1.3 DCP CM 1.4
...
E-Family Re-Image Guide - Page 21
... support web site (support.dell.com)
Dell Confidential Dell Touchpad drivers are different between Dell Touchpad devices and drivers:
1st Generation
2nd Generation
E4200 E4300 E5400 E5500 E6400 E6400 ATG E6500 M2400 M4400 M6400 E6410 E6410 ATG E6510 M4500 M6500
Dell Touchpad / Pointing Stick Dell Multi-Touch Touchpad
XXXXXXX
Dell Jog Shuttle Touchpad
Dell...
E-Family Re-Image Guide - Page 22
... systems • Intel AMT HECI • Intel AMT SOL/ LMS
o For E-Family 2nd generation systems: • Intel AMT HECI (Unified AMT6 Driver)
2.6.20 USB 3.0 (M6500 system only) - Ensure that the following driver provided by Dell are available on Dell's driver & downloads support web site (support.dell.com) under the "Applications" section posted on Dell...
E-Family Re-Image Guide - Page 24
... E5400 E5500 E6400 E6400 ATG E6500 M2400 M4400 M6400 E6410 E6410 ATG E6510 M4500 M6500
E-Family Reimage "How-To" Guide
-
2.6.25 Latitude ON / Precision ON - Microsoft XP 32 & 64-Bit, Vista 32 & 64-Bit, and Win7 32 & 64-Bit Operating Systems do
not include the Latitude ON / Precision ON driver and application
- In order to...
E-Family Re-Image Guide - Page 26
... E-Family 2nd generation you have an unknown device yellow bang in the Chipset folder:
b. Can I resolve a Broadcom USH Yellow Bang? What is important to install two drivers - It is the Dell System Software utility and why do I resolve this USH yellow bang in device manager, you need to install the Control Point Security Device...
E-Family Re-Image Guide - Page 27
Located under the System Utilities folder on the Dell Drivers and Download page 7. The tool is designed to allow users to 2 meter shielded cables and connectors
Dell Confidential Alternatively, end users can interface with the ...
E-Family Re-Image Guide - Page 28
...Life/ All Day Battery Life.
Yes
Yes Yes Yes Yes
Yes
Availablity of Feature when Dell provides
drivers/middleware, but with No screen pop-up display
Yes
N/A
No
Yes
N/A
Yes
Yes
N/A
No
... health info.
Discreet Graphics Fn+E to enale/disable ALS
v1.0
Feedback through BIOS
Yes No (some Broadcom LOMs)
N/A
No
Yes
N/A
No
Yes
N/A
Yes, thru individual settings in the OS. Yes, ...
E-Family Re-Image Guide - Page 29
...to locally backup and restore
v1.4 credentials in ControlVault DCP does not interact with Windows Vista (driver included) or third party software, including Windows Vista Bitlocker
Password only, no M'09,
Foose,...Bitlocker (Vista Only)
Feature
Release Version
Secure processing and storage of Feature when DCP Installed? USH platforms only
No
No
Yes
Yes Yes
yes ( No PBA SUPPORT) yes (E2 with...
E-Family Re-Image Guide - Page 30
...
Yes
Yes
Yes
Yes
Yes
Yes
Location Profiles
v1.0
Yes
Yes, limited attributes through Vista and N/A
Windows 7 (Network and Sharing Center)
Location Profiles Radio Management
connection/device/status ...
Yes, with Intel Proset
AutoConfig, but in box driver has not
been Dell validated
Dell Wireless LAN 1520
v1.3.01
Yes
(Broadcom TGV - for XP Yes - Control Point Connection ...
Setup and Quick Reference Guide - Page 54
... systems provide a System Restore option that System Restore makes to your computer are installing the driver.
5 Click the Driver tab→ Update Driver→ Browse my computer for restoring your operating system and preserving data files. • ....
Use System Restore as the first solution for driver software.
6 Click Browse and browse to the location to restore your operating system.
Setup and Quick Reference Guide - Page 67
...; Readme files
NOTE: Readme files may be optional and may have shipped with your computer.
Drivers and Utilities Media
• A diagnostic program for your computer.
Operating System Media
Reinstall your operating system
The Operating System media is located on your computer.
• Use the Service Tag to identify your computer when you...
Setup and Quick Reference Guide - Page 70
...
F
Factory Image Restore, 56 Files and Settings Transfer
Wizard, 17 finding information, 67 front view, 7
I
Internet connecting, 16 setting up, 16 Wi-Fi Catcher network locator, 11 wireless switch, 11
M
media Drivers and Utilities, 67 operating system, 67
memory troubleshooting, 46
70
Index
N
networks connecting, 15 overview, 15 Wi-Fi Catcher network...
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