Dell Latitude E6500 Support Question
Dell Latitude E6500 Support Question
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Question posted by aprMARKA on August 19th, 2014
Broadcom Ush Drivers Will Not Install On A E6510
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Related Dell Latitude E6500 Manual Pages
E-Family Re-Image Guide - Page 2
...)...31
Dell Confidential E-Family Reimage "How-To" Guide
Contents
1 Overview ...3 2 "How-To" ...4
2.1 Supported Operating Systems ...4 2.2 E-Family New Features & Image Impact...5 2.3 Latest Drivers / Applications and Utilities...7 2.4 Installation Sequence...8 2.5 BIOS...11 2.6 Recommended Drivers / Applications, Installation Order 13 Appendix - Control Point Security Manager Features -
E-Family Re-Image Guide - Page 3
... recommends checking BIOS settings (including SATA configurations modes) and updating device drivers and applications when imaging their systems
This "How-To" guide applies to...Latitude
1st generation
E4200 E4300 E5400 E5500 E6400 E6400 ATG E6500
M2400
M4400
M6400
2nd Generation
E6410 E6410 ATG E6510
- This document is to ensure optimal performance. Reinstalled images should be installed...
E-Family Re-Image Guide - Page 5
... Digitizer (Only E6400 ATG / E6410 ATG) - Broadcom Unified Security Hub (USH) - Free Fall Sensor on the mother board - E-Family Reimage "How-To" Guide
2.2 E-Family New Features & Image Impact
Dell E-Family systems feature new hardware technologies which require a new software stack, drivers, and / or applications. eSATA - Latitude On / Precision On - Intel RAID Functionality...
E-Family Re-Image Guide - Page 8
... Control Point Security Driver Pack. 10. Audio 6. Modem 16. Intel vPro or AMT 17. E-Family 1st generation only • Security Manager Latitude On & Precision ... Graphics 7. E-Family Reimage "How-To" Guide
2.4 Installation Sequence
The list below is a general overview of drivers and applications that must be installed on E-Family 2nd generation systems) 8. Wireless Local Area...
E-Family Re-Image Guide - Page 9
...Modem - Intel Chipset - Free Fall Sensor - Intel vPro or AMT - A compilation of the system state)
Dell Confidential E-Family Reimage "How-To" Guide
2.4.2 Installation Sequence & Features at a Glance:
2.4.2.1 BIOS, Drivers and Firmware:
- Enables and enhances the network controller
- Enhances System Manageability
o HW based solution using out-of-band communication for Intel i3...
E-Family Re-Image Guide - Page 11
.... See section "2.6.4 Intel Storage" of this mode • AHCI = SATA is not functional in conjunction with the installation of the BIOS settings are selected, Intel's Matrix Storage Manager / Intel Rapid Storage Technology driver must be installed in this document
Dell Confidential These are hidden • ATA = Basic Disk Operation mode, does not require...
E-Family Re-Image Guide - Page 13
... mode in AHCI, IRRT, RAID On, and RAID SATA modes
- Refer to the system. E-Family Reimage "How-To" Guide
2.6 Recommended Drivers / Applications Installation Order
For best results, Dell recommends installing drivers / applications in the BIOS. Dell recommends installing all of the latest available fixes specific to the BIOS section 2.5
- The Intel Matrix Storage Manager (IMSM...
E-Family Re-Image Guide - Page 14
... to Intel graphics solution only
Dell Confidential E-Family Reimage "How-To" Guide
- Follow these steps to install the IMSM / IRST driver:
o For Microsoft XP 32 & 64-Bit Operating Systems: • Installing the Intel IMSM driver using the Floppy Drive • Boot to the appropriate IRRT, RAID On, or RAID mode o Microsoft Operating System was...
E-Family Re-Image Guide - Page 15
...driver recommended by Dell: • Dual-Core Turbo Boost driver is available on Dell E-Family products:
1st Generation
2nd Generation
E4200 E4300 E5400 E5500 E6400 E6400 ATG E6500 M2400 M4400 M6400 E6410 E6410 ATG E6510... graphics solution only. Microsoft Operating Systems include the VGA graphics drivers only. Install the following driver provided by Dell. Under XP 32-Bit only with service ...
E-Family Re-Image Guide - Page 16
...install the Intel PROSet available on Dell's driver & downloads support web site (support.dell.com) under the "Network" section
2.6.9 Control Point Security Device Driver - Intel (E4200, E4300, E6400/E6410, E6500/E6510...
- In addition, it will install the device driver for ATAPI.SYS)
Dell Confidential Install the following Security devices: o Broadcom Trusted Platform Module o Atmel Trusted...
E-Family Re-Image Guide - Page 17
... Data Protection
- E-Family Reimage "How-To" Guide
- For Ambient Light Sensor (ALS), install the Dell Ambient Light Sensor Utility component of power management configuring and alerting capabilities: o Battery Status... Battery Life / All Day Battery Life
- The Control Point Security Device Driver is a Dell developed modular application
providing provides access to the System Manager Module...
E-Family Re-Image Guide - Page 19
... Wireless should not install Control Point Connection Manager. This is available on Dell's driver & downloads support web... site (support.dell.com) under the "Network" section o Intel(R) WiMAX Link 5150 o Intel(R) WiMAX Link 6250
1st Generation
2nd Generation
DCP Connection
Manager
E4200 E4300 E5400 E5500 E6400 E6400 ATG E6500 M2400 M4400 M6400 E6410 E6410 ATG E6510...
E-Family Re-Image Guide - Page 21
...Dell Touchpad devices and drivers:
1st Generation
2nd Generation
E4200 E4300 E5400 E5500 E6400 E6400 ATG E6500 M2400 M4400 M6400 E6410 E6410 ATG E6510 M4500 M6500
Dell Touchpad ...not compatible. Dell recommends installing the appropriate Dell Touchpad driver for the system
- Dell Touchpad drivers are found under the "Input Device Drivers" section posted on Dell's driver & downloads support web...
E-Family Re-Image Guide - Page 22
.../6500) - Microsoft XP 32 & 64-Bit, Vista 32 & 64-Bit, and Win7 32 & 64-Bit Operating Systems do
not include the Free Fall Sensor driver. Install the following drivers provided by Dell: o Conexant D330,HDA,MDC,v.92,modem available on a network o Remotely repair systems even after operating system failures o Protect networks from incoming...
E-Family Re-Image Guide - Page 24
... "Control Point Button Service" is installed: • Install the "Control Point Button Service" in Windows available on Dell's driver & downloads support web site (support.dell.com) under the "Applications" section
Dell Confidential Latitude On Precision On
E4200 E4300 E5400 E5500 E6400 E6400 ATG E6500 M2400 M4400 M6400 E6410 E6410 ATG E6510 M4500 M6500
E-Family Reimage "How...
E-Family Re-Image Guide - Page 26
... How do I need to install the Control Point Security Device Driver Pack
3. For E-Family 1st generation you need to install the ST Micro Freefall Sensor driver found in the Control Point Security Device Driver pack? How do I resolve a Broadcom USH Yellow Bang? The driver pack has the drivers for all security related hardware, including: o Broadcom Trusted Platform Module o Atmel Trusted...
E-Family Re-Image Guide - Page 28
... presence (PWS only)
Reporting of Feature when only Windows OS installed? Yes, through BIOS Yes, through on screen display
v1.0
Ability...
Yes Yes Yes Yes
Yes
Availablity of Feature when Dell provides
drivers/middleware, but with No screen pop-up display
Yes
N/A
No...to enale/disable ALS
v1.0
Feedback through BIOS
Yes No (some Broadcom LOMs)
N/A
No
Yes
N/A
No
Yes
N/A
Yes, thru ...
E-Family Re-Image Guide - Page 29
... 7200 FDE's Support for SSD FDE's Support for XP Yes, with Windows Vista (driver included) or third party software, including Windows Vista Bitlocker
Password only, no SSO Yes... 3rd party software Yes - USH platforms only
Availablity of Feature when only Windows OS
installed? No
Availabilty of Feature when Dell provides
drivers/middleware, but No DCP App? USH platforms only Yes
Yes - No...
E-Family Re-Image Guide - Page 30
...card
Disconnect on Ethernet WWAN
v1.0
SMS Text Messaging
v1.0
Broadcom Gigabit LAN
v1.0
LAN/ Modem/other connections
Intel 825X ...driver has not
been Dell validated
Dell Wireless LAN 1520
v1.3.01
Yes
(Broadcom TGV - E-Family Reimage "How-To" Guide
- Table B3
Category
Feature
Dell Wireless LAN 1397, 1510 (Broadcom)
Release Availablity of Feature when only Windows OS installed...
Setup and Quick Reference Guide - Page 56
... Dell logo appears, press several times to the operating state it was in certain countries or on the hard drive and removes any programs or drivers installed after you reinstall Windows XP with less than 200 MB of low disk space. regardless of free hard-disk space available, System Restore is
unchecked...
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