Dell A960 All In One Personal Printer Support Question
Dell A960 All In One Personal Printer Support Question
Find answers below for this question about Dell A960 All In One Personal Printer.Need a Dell A960 All In One Personal Printer manual? We have 2 online manuals for this item!
Question posted by papashanka65 on May 30th, 2013
What Is Error Code C 50 What Is A Cartridge Error??
A960 manual
Current Answers
Answer #1: Posted by prateekk007 on May 30th, 2013 3:03 AM
prateekk007
Member since:
December 5th, 2012 Points: 2,137,520
Member since:
December 5th, 2012 Points: 2,137,520
Hi papashanka65
Please click on the link mentioned below and refer to page number 79 that might help you:
Please reply me if you need any further help.
For easy access to drivers, manuals and product updates, please visit our Support Site .
Thanks & Regards
Prateek K
Related Dell A960 All In One Personal Printer Manual Pages
User's Guide - Page 2
... order ink online at www.dell.com/supplies or by phone. Ordering Ink Cartridges and Supplies
Your Dell™ Personal All-In-One Printer A960 comes with software installed to print using the following ink cartridges:
Item: Black ink cartridge Color ink cartridge
Part number: 7Y743 7Y745 USA
Canada Mexico Puerto Rico UK Ireland France Italy Spain...
User's Guide - Page 7
... Copy Quality Is Unsatisfactory 72 Fax Does Not Work 73 Printer Is Not Sending or Receiving Faxes 73 Default Country Was Not Set 74 Document Misfeeds or Jams 77 Error Messages and Flashing Lights 78 Improving Print Quality 80 Clean the Ink Cartridge Nozzles 81 Remove and Reinstall the Software 81 More Troubleshooting...
User's Guide - Page 11
... 11 Unlock the scanner before use support.dell.com or
contact technical support. • Enter the Express Service Code to lock or unlock the scanner. Keep the printer (scanner unit) open when changing ink cartridges or toggling the scanner lock.
Lock or unlock the scanner. • Push the scanner lock away from you...
User's Guide - Page 21
...
Ink levels Change Align Clean Test
CLEAR SETTINGS After 2 min Never
SET DEFAULTS Use Factory Use Current
FAX CONFIRMATION
Off Print for all Print for errors
FIT FAX TO PAGE Try to fit Two pages
RING PATTERN Normal Distinctive Ring 1 (Double) Distinctive Ring 2 (Triple) Any
LANGUAGE
English French German Spanish Italian...
User's Guide - Page 22
... Create
DIALING METHOD
Touch-Tone Pulse Behind a PBX
MAX SEND SPEED
2400 4800 7200 9600 12000 14400 16800 19200 21600 24000 26400 28800 31200 33600
ERROR CORRECTION
On Off
COUNTRY CODE
Select from one of the available countries.
User's Guide - Page 45
...Using the Printer 45 ...use (Pulse, Touch-tone, Behind a PBX).
• Enter a dialing prefix. • Choose how (manually, if fax tones are detected, or after a certain
amount of rings) you can :
• Enter ...Choose whether to scan the entire document before dialing the
number. • Choose whether to use error correction. • Select when to print a fax usage report. • Select when to...
User's Guide - Page 78
... → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell Printer Solution Center. 2 Click the Troubleshooting tab on the display.
1 Follow these messages appears, you can: • Click OK. • Click the ? Paper Jam Message
If your cartridges are about ordering supplies. • Order a new cartridge from the display. 2 Print your...
User's Guide - Page 79
Cartridge Error: 50C
Your ink cartridge has a short. 1 Press Power to turn your printer off . 2 Unplug your printer. 3 Make sure the scanner is unlocked. 4 Plug in your printer. 5 Press Power to turn your printer off . 2 Unplug your printer. 3 Plug in your printer. 4 Turn your printer on. Hardware Error: 401
The printer scanner is stalled. 1 Press Power to turn your printer off. 2 Unplug your ...
User's Guide - Page 80
... | support.dell.com
Power Light Blinks Twice
The ink cartridge carrier might be stalled.
c From the Quality/Speed area, select Better or Best. Use Dell™ Premium Photo
Paper for error messages. 1 Turn the printer off. 2 Wait a few seconds, and then turn the printer on page 67.
80 Troubleshooting Check your computer screen for...
User's Guide - Page 81
... Colors on print jobs are not smooth.
Clean the Ink Cartridge Nozzles
Clean the nozzles when: • Characters are not printing...error message appears when you try to use your printer, you may need to remove the printer software, and then reinstall it.
1 Click Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Uninstall Dell AIO Printer A960...
User's Guide - Page 92
...Mail Address
Customer Technical Support Sales
Customer Service
Main
Netherlands (Amsterdam) International Access Code: 00 Country Code: 31 City Code: 20
Website: support.euro.dell.com E-mail (Technical Support): (Enterprise): nl_server_support... Sales Fax Switchboard Switchboard Fax
Area Codes, Local Numbers, and
Toll-Free Numbers
001-877-384-8979 or 001-877-269-3383
50-81-8800 or 01-800-888-...
User's Guide - Page 112
....
This limited warranty is void if any disk not meeting this limitation may not apply to Dell, at your exclusive remedy, shall be uninterrupted or error free.
This limited warranty gives you and is limited to jurisdiction. Any implied warranties are limited to ninety (90) days from jurisdiction to you specific...
User's Guide - Page 117
...Select, 16 Speed Dial, 16 Stop/Clear, 15
C
cards loading, 26
cartridges, ink aligning, 65 installing, 63 removing, 64
cartridges, print replacing, 63
Color (Start) button, 16
copies, 59
Copy (...
Dell Picture Studio accessing, 62 using, 62
Dell Printer Solution Center accessing, 61 using, 61
duplexing, 60
E
envelopes loading, 26
envelopes printing, 59 error messages
Ink Low, 78 Paper Jam, 78 Paper ...
User's Guide - Page 118
... ideas, 59
index cards loading, 26
ink cartridges aligning, 65 installing, 63 removing, 64 replacing, 63
Ink Low message, 78 installing ink cartridges, 63 installing software, 81 iron-on transfers
loading... 26 specialty paper, 31 transparencies, 26
M
maintenance, 63 media
loading, 31 specialty, 31 messages, error Ink Low, 78 Paper Jam, 78 Paper Out, 78 multiple copies, 59
N
Number of Copies button...
User's Guide - Page 1
...; Personal All-In-One Printer A960 User's Guide
Click the links to avoid the problem. Dell Inc. NOTICE: A NOTICE indicates either the entities claiming the marks and names of Dell Inc. Other trademarks and trade names may be used in trademarks and trade For information on your printer, see Express Service Code Number. Visit Dell's cartridge...
User's Guide - Page 18
... 16800 19200 21600 24000 26400 28800 31200 33600
On (default) Off
NOTE: Usually, error correction should be added to insert the time, date, and page number at the bottom...dialed.
Redial interval
Activity report Fax footer Dialing method Dial prefix Scan before dial Max send speed
Error correction Country code
The time the machine waits before attempting a fax call again:
1 min 2 min 3 min...
User's Guide - Page 76
....
Paper Jam Message
If your cartridges are about ordering supplies. Error Messages And Flashing Lights
Use this section to understand printer software error messages on your printer.
Dell AIO Printer A960
Dell Turn the printer on your computer screen or operator panel display and blinking lights on . 6. Ink Low Message
An ink cartridge is running out of the screen...
User's Guide - Page 77
... Jams to clear and avoid paper jams. 4. Cartridge Error: 50C
Your ink cartridge has a short. 1. Turn your printer. 4. 2. 3.
Press Power to turn your printer off . 2. Press Power to turn your printer off . 2. Unplug your printer. 3. Plug in the ADF. Follow these instructions to clear the paper jam. Hardware Error: 401
The printer scanner is unlocked. 4.
Make sure the scanner...
User's Guide - Page 78
... Quality/Speed area, select Better or Best.
Press Power to turn your printer on . Power Light Blinks Twice
The ink cartridge carrier might be stalled.
c. 5. Check for printing photos. Check your printer. 5. Improving Print Quality
If you : Use the appropriate paper for error messages. 1. From your document, make sure you are not satisfied with...
User's Guide - Page 81
...: a.
b. Click Start All Programs (or Programs) Dell Printers Dell AIO Printer A960 Dell Printer Solution Center. Insert the Driver and Utilities CD, and then follow the instructions on the left side of the screen.
For help . For information, see Clean the Ink Cartridge Nozzles. 9. 5. 6. Reinsert the ink cartridges. 8. Click the Troubleshooting tab on your Owner's
Manual.
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