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Dell 1815dn Support Question

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Question posted by venusmills on June 14th, 2012

Trying To Send A Fax And Keep Getting 'comm. Error'. What Is This?

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Answer #1: Posted by NiranjanvijaykumarAtDell on June 14th, 2012 8:32 AM
This answer was accepted by the poster of the original question.
NiranjanvijaykumarAtDell

Member since:
May 12th, 2012

Points: 807,180
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Hello venusmills,

I am from Dell Social Media and Community.

The possible cause for getting a COMM.Error retry is if the printer modem has a communication problem.

Check to verify if the modem line is in working condition and recheck all the connections from printer to modem.

Dell-Niranjan


NiranjanAtDell
Dell Inc

Related Dell 1815dn Manual Pages

Owners Manual - Page 15

... feeding. 3 Document Input Tray Load the document for copying, scanning, or sending faxes. 4 Document Cover Open to : 1 Automatic Document Load the document for copying, scanning, or sending faxes. 6 Document Output Tray Hold the document as it exits the ADF. 7 Operator Panel Operate the printer. 8 Output Tray Hold paper as it exits the front of the...
Owners Manual - Page 67

... time while sending the fax. Sending a Fax Manually 1 Load the document(s) face up with top edge in the fax menu options, see page 71. OR Place a single document face down on page 69. 5 Press Select ( ) to save the selection. 6 Press Cancel ( ) to return to highlight Fax and press Select ( ). Receiving a Fax NOTE: The Dell Laser MFP 1815dn cannot receive...
Owners Manual - Page 71

... without setting a passcode to Fine. NOTICE: The fax machine automatically stores faxes in this mode is unavailable. Using Advanced Fax Features The following options are received while copying, printing, or running out of received faxes. Using Your Multi-Function Printer 71 NOTICE: Sending a color fax is enabled only if the fax is automatically changed to restrict a printout of...
Owners Manual - Page 100

...Device Options or Device Setting tab, and select Installed from the Option Tray drop-down list. 6 Click OK. 100 Installing Options To access the properties of the PostScript printer driver. 1 Click the Widows Start button. 2 For Windows 98/Me/NT4.0/2000, select Settings and then Printers... XP, click Printers and Faxes. 3 Click the Dell Laser MFP 1815 printer. 4 Right-click the printer icon and:...
User's Guide - Page 4

It also enables you to light for stored fax numbers or email addresses. Fonts The Dell Laser printer supports the following fonts: Installing the Toner Cartridge 1. Open the front cover. CAUTION: To prevent damage, do not expose the toner cartridge to print a Phonebook list. Store frequently used fax numbers in edit mode. Remove the toner...
User's Guide - Page 26

... and their meaning, see the MSG Confirm item in the Fax Mode Your printer is full, the printer can no answer when you receive an error message, press Cancel ( ) to clear the message and try to redial the number without waiting. If you send a fax, the printer automatically redials the number every three minutes, up to resume by...
User's Guide - Page 27

... may be answered by the FAX machine. Press Scroll ( or ) to highlight Fax Default and press Select ( ). 3. Press Scroll ( or ) to highlight Fax and press Select ( ). If your FAX number from another telephone line at the factory. The printer receives the document. If you still hear the fax tone from the remote printer, try pressing *9* once again. *9* is...
User's Guide - Page 28

... ) and then press Select ( ). 6. OR To return to the Standby mode. When your printer stores incoming faxes in the Memory Since your fax number, or connect the printer to enter names, see "Available Fax Defaults Options". If the DRPD setup fails, DRPD Ring Error appears. Press Cancel ( ) to return to Standby mode, press Cancel ( ). OR Press...
User's Guide - Page 33

... Resolution". 4. Press Select ( ) to suit your fax needs. If you entered. You can set your fax needs. The document is to enter another page. The display shows the memory capacity and the number of the remote printer using the number keypad. Otherwise, select No. 10. The printer begins sending the document in first into the...
User's Guide - Page 64

... comes into contact with your clothing, wipe the toner off with a dry cloth and wash your clothing in the printer. In that the cover is empty. NOTE: The Dell Laser printer 1815 can print received faxes when the toner is surely closed. For more information, see "Ignoring the Toner Empty Message". Holding the toner...
User's Guide - Page 81

.... Try a sample of any envelopes you are considering before ordering and using with the printer before buying large quantities: l Use transparencies designed specifically for laser printers. ... twist - Your printer may require more paper dust than standard paper. l Avoid getting fingerprints on the transparencies you are considering using with laser printers that heat transparencies...
User's Guide - Page 82

... width of the label. Try a sample of 180° C (356° F) without sealing, excessive curling, wrinkling, or releasing hazardous emissions. Partial sheets may seal the envelopes. l Remove a 0.125 in . (3 mm) strip be removed on loading an envelope. - Have an interlocking design - These labels are considering using with laser printers. Adhesive material contaminates your...
User's Guide - Page 119

... usage and the types of current memory and engine code levels. Printer Settings Change printer settings, view the operator panel remotely, and update the print server firmware. 4. Printer Status Get immediate feedback on the network by typing each printer's IP address. Press Select ( ) to another printer or printers on printer supply status. When toner is left blank (NULL...
User's Guide - Page 124

... you send a print job to open its Status Monitor, or select Run to the printer. Using the Network Status Monitor Center, you can launch the Dell Printer Configuration Web Tool and manage the status of multiple printers on the computer screen. From the Start menu, select Programs or All Programs DELL DELL Printers DELL Laser MFP...
User's Guide - Page 140

... or try to make sure a fax can be printed. server. Install a Dell-genuine toner cartridge, designed for service. Clear the document jam. You entered an unavailable item. See "Paper Exit Jam". If the problem persists, wait for service. Verify the number to connect again. Add Paper & Press Start Invalid Cartridge Connection Error COMM. The printer...
User's Guide - Page 142

... switch and the power source. Click the Start button Settings Printers. Remove the printer driver and then reinstall it . The printer is indicating a system error. The printer cable is not connected properly. Remove paper from the printer. Printing Problems Condition The printer does not print. Select Dell Laser MFP 1815 as it exits from the tray and reload...
Service Manual - Page 15

... List Auto Dial List System Data List Sound Control Ring Volume Key Volume Alarm Volume Speaker Dell Laser MFP 1815dn DELL Laser MFP 1815 / 1815d Remarks Yes Yes Contrast, Image, Reduce/Enlarge, No. Error) Time can be changeable; 15,30,60,180sec, Off * Copy 2-side printed original document ... Yes List all user setting Yes(Off, Low, MED, HIGH) Yes(On, Off) Yes(On, Off) Yes(On, Off, Comm.
Service Manual - Page 19

... - size : 16M Byte (NOR Flash) - Access Time: 90ns (Max) - Each Part is a Multi-Function Peripheral (MFP) integrating a plain fax, a B/W laser printer , a color flatbed scanner, and a B/W copier. Page Access Time: 25ns (Max) Service Manual 4-1 Dell 1815dn is a separate Module which is made up of products. Other markets covered are Europe, Latin America and Emerging Markets...
Service Manual - Page 83

...Send Fax Level is about exceed the set value, the Baud rate automatically adjusts to 2400 bps. You can set the maximum modem speed. All the values are four country groups. ERROR RATE When the error...the side where modem speed is best set 33.6Kbps as default setting. This ensures that the error rate remains below .) 4. Typically, the Tx level should be erased. < Method > 1. ...
Service Manual - Page 92

... jam 1 Check Inside Enter again Fuser Door Open Group Not Available Hsync Error Job cancelled by user Job limit (15) reached Junk Fax Job Cancelled Line Busy Try Later Line Error Retry Low Heat Error Cycle Meaning You have tried to be deleted and try later after a few minutes. The bypass tray is sent. You need to...

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