DIRECTV D11 Support Question
DIRECTV D11 Support Question
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Question posted by kuPba on April 16th, 2014
Model D11 Receiver Wont Turn On
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Current Answers
Answer #1: Posted by freginold on June 12th, 2014 3:05 AM
freginold
Member since:
December 20th, 2011 Points: 23,253,885
Member since:
December 20th, 2011 Points: 23,253,885
Hi, first check the power to the box, make sure the plug is attached securely and the outlet has power. Then check the vent on the box to be sure it is not blocked -- if it is, the insides may have overheated. Check and clean the vent and fan, then try to turn it on again. (If the box feels hot, wait for it to cool down a bit then try.) If you can’t get inside the box to clean the fan, you could spray it with some compressed air.
If the box still won't turn on, you will probably need to replace it.
If the box still won't turn on, you will probably need to replace it.
Related DIRECTV D11 Manual Pages
System Manual - Page 5
...5
Because this user guide was not professionally installed or you 're plugged in your receiver was designed to accommodate several models, your receiver and its user interface may vary slightly from pushing the POWER button to the DIRECTV ...'s time to over 285 channels of TV programming, satellite music and a great selection of the biggest box office movies from DIRECTV CINEMA™.
System Manual - Page 9
Product Information
Keep your receipt to obtain warranty parts and service and for proof of your receiver. Attach it here and record the serial and model numbers in case you need them. *These numbers are typically located behind the card door on the front panel of acquisition.
Model No. * Serial No. Acquisition Date Dealer/Address/Phone Access Card * Receiver ID *
9
System Manual - Page 11
... to it. • Do not pick up or otherwise move your receiver. • The telecommunication network voltage used .
The DIRECTV® Receiver unit must therefore be installed next to the power point which , by reference to article 820, requires that the satellite dish coaxial cable shield be left uncovered to allow it to...
System Manual - Page 14
... you need to control your TV and DIRECTV® Receiver on or off or on.
If you want to control and then use the POWER button to turn it means the batteries (size AA) are getting low... not been programmed, or if you . Mode Switch
14 DIRECTV® NON-DVR USER GUIDE
These two buttons turn a single component on -screen message will pop up to reprogram the remote for a new TV or for just...
System Manual - Page 25
...you can press the INFO button for important news items or special promotions. On StandardDefinition Receivers, press the YELLOW button on your messages. Info
Select "Info" to that we ...Controls.
TVmail
Select "TVmail," to 5). When you 've watched (up to see your receiver. On SD Receivers and HD Receiver model H20, press MENU, select "TVmail & Caller ID," "Edit Settings" and then "TVmail...
System Manual - Page 26
...favorite channels.
Channels I Get", "Custom 1" and "Custom 2". Closed Captioning High-Definition Receivers
Select the "CC" option, then select either "DIRECTV Subtitles" or "Closed Captioning" for...(Select OFF to determine your self-created lists is the only difference so check out both to turn the display of your remote and select "Change favorites list". Custom 1 and 2 are self-...
System Manual - Page 29
... of phone calls into your home (assuming you have connected a land line and subscribe to use your telephone provider). On HD Receivers (except model H20) "Help" can be found under "Parental, Fav's & Setup." Parental, Fav's & Setup
Set parental control limits, choose favorite channels for a customized program guide, and choose ...
System Manual - Page 33
... restricted, or attempts to spend or watch beyond limitations set and temporarily unlocked, turning the receiver off will not be allowed to proceed without the passcode.
Parental Controls
4
5...access Parental Controls by pressing INFO, then selecting "Parental", then "Parental Controls". On High-Definition Receivers you want them for options), choose "Lock Now" from the left menu. You'll be...
System Manual - Page 42
...your call comes in the call notices as follows: Press MENU, select "TVmail & Caller ID," then "Turn On Notices."
To see a notice on your Call Log, select "TVmail & Caller ID," select "Edit...set up your receiver to display onscreen call log at any time. On SD Receivers, set up your receiver to display Caller ID, press MENU, select "Caller ID" then select "Turn On Notices." ...
System Manual - Page 52
...address, social security number and a valid major credit card. 2. Press PWR. The DIRECTV® Receiver will turn on the remote control, move to the language you 'll see a message onscreen that 's left ...your receiver for any reason, you will allow you to select a language. Make sure the MODE switch at the top of the receiver, while the card number is gathering information from the satellite ...
System Manual - Page 54
...receiver is connected directly to an OUT. All of the video and audio outputs on all cables come with your receiver... and TV support; Connections
Connections for Auxiliary Equipment
If you upgrade your TV, get a new DIRECTV Receiver...all receivers and TV models. ...receiver. Pick a video and audio output from the following lists based on your receiver...GUIDE SD receivers do ...
System Manual - Page 66
To change your remote method of the receiver, RF transmission lets your put your system is initially set up to RF, select "Remote Control" and then "IR/RF Setup". Satellite
This option is getting or to the model number printed on the top left corner of the model number which indicates that the remote supports...
System Manual - Page 71
... you diagnose and solve many common problems.
Troubleshooting Tips
HD & SD Receivers
Reset Button
(Your equipment may not look exactly like the model illustrated.)
HD Receiver (model H25)
Reset Button
3
4
5
6
Chapter 5 - If the above two items don't work, try reauthorizing your receiver's front panel, or on directv.com to complete this section) can be acquired...
System Manual - Page 73
...Test". 6. Select "Parental, Fav's & Setup." 4. For Standard-Definition receivers, press GREEN on your digital satellite receiver. Chapter 5 - Chapter Chapter Chapter Chapter Chapter Chapter
1
2
3
...Chapter 4, "Connections for TV and Auxiliary Equipment" for more information.
2. Turn on your DIRECTV® Receiver: 1. Slide the mode switch to the DIRECTV position to run a system ...
System Manual - Page 74
...'s timer may be about to begin, so the receiver is on the front of the DIRECTV® Receiver and wait for program guide information to be normal. DIRECTV® Receiver turns on the remote to see if there are other scheduled autotunes. Possible Causes: - If satellite data acquisition still does not move forward, press the...
System Manual - Page 81
...are using a wireless phone jack, which usually will
be connected for sound. - If your receiver is turned off. Select the "Reset" item from the left menu and follow the on TV by ... stereo, make sure stereo is not activated. - See "Caller ID" in . Depending on your model of receiver, this will not transmit Caller ID information. Verify "MUTE" button is on your TV via S-Video...
System Manual - Page 88
Imperial Hwy El Segundo, CA 90245 1-800-DIRECTV
• Trade Name: DIRECTV • Type of Equipment: DIRECTV Satellite Receiver • Model Numbers: D or H Federal Communications Commission (FCC): This equipment complies with Part 15 of the FCC Rules. These limits are designed to the following two conditions: (1) ...
System Manual - Page 105
... - Brings up commands from the remote control. RES (Resolution) - RESOLUTION INDICATORS - Some receivers have any nonmetal enclosure and it cycles to access settings and services. 5. Older models may not support 1080p). Displays the channel banner or program information.
105 Turns your receiver inside a cabinet or any opaque object between the remote and this sensor...
System Manual - Page 107
... to this digital audio connection for the best HD picture quality. 6. Other models
have a block of RCA connectors (yellow, white and red) to feed a VCR or DVD player/burner.
4. Receivers supporting A/V Out come with an optional RF remote. Use this satellite in through a direct power cord. 10. Use this block to function properly...
System Manual - Page 109
...a highlighted program or channel cell. 9. The access card slot, RESET button, receiver ID and model number are located behind the door panel.
109 Selects the item highlighted. 7. Displays...weather, horoscopes, lottery and more. 8. ARROWS - Appendix 1: Receivers Front and Back Panels
1. Turns your DIRECTV® Receiver on -screen program guide. 4. GUIDE - DOOR PANEL - Your DIRECTV®...
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