D-Link DHP-307AV Support Question
D-Link DHP-307AV Support Question
Find answers below for this question about D-Link DHP-307AV.Need a D-Link DHP-307AV manual? We have 1 online manual for this item!
Question posted by anettedunvald on July 16th, 2011
Lost Connection Between Devices
My connection worked for two weeks, then suddenly yesterday when I should login my connectivity was not the same? connected for a couple of minutes then disconnected, and again connected? Internet hanging. I have restarted the devices both via manager 8 factory reset) and on the device itself. I have nothing else connected in the power outlets noone was at home so nothing else could have been connected by someone else in the family. Please advice. The only thing I could think of is that I think we had a powerlost och glich, in the house during this day. Thanks
Current Answers
Related D-Link DHP-307AV Manual Pages
Product Manual - Page 2
... Contents
Product Overview 3 Package Contents 3 System Requirements 3 Introduction...4 Features...4 Hardware Overview 5 LEDs...5 Connection 6
Hardware Installation 7
Push Button Security 8
Using the Setup Wizard 10 Configuration 11 Security...13
Troubleshooting 15
Technical Specifications 16
Contacting Technical Support 17
Warranty 18
Registration 23
D-Link DHP-307AV User Manual
2
Product Manual - Page 3
...
• Two D-Link DHP-306AV Powerline AV Network Adapters • Two CAT5 Ethernet Cables • CD-ROM with Software and User Manual • Quick Install Guide
System Requirements
• Windows® 7, Windows Vista®, XP (with Service Pack 2) • PC with 233MHz Processor, 64MB Memory • Ethernet Adapter (100MBit/s)
D-Link DHP-307AV User Manual
3
Product Manual - Page 4
..., networking devices and gaming devices through the most pervasive medium in your house, the electric powerlines. D-Link DHP-307AV User Manual
4 This product may interfere with devices such as lighting systems that have a dimmer switch, short wave radios, or other powerline devices that emit electrical noise, such as vacuum cleaners and hair dryers, may also share Internet connections...
Product Manual - Page 5
... faster than 50 Mbps.
• Solid. There is no Ethernet connection.
1 23
D-Link DHP-307AV User Manual
5 The Ethernet port is linked but there is no data traffic.
3
Ethernet LED • Blinking. The device has not found any other compatible Powerline
2
Home Plug
devices using the same encryption key.
1 The color indicates the Powerline link...
Product Manual - Page 6
Refer to page 8 for more information.
2
Reset Button Press and hold the button for 1 second to reset to factory default.
3
Ethernet Port Connect the CAT5 Ethernet cable to secure your network. D-Link DHP-307AV User Manual
6 Section 1 -
Product Overview
Hardware Overview
Connection
1 2 3
1 Security Button Press to the DHP-307AV Ethernet port.
Product Manual - Page 7
... increase the possibility of the Ethernet cable to the network cable connector located on the Adapter is illuminated. Network Connectivity is confirmed when the Ethernet LED on the Adapter is illuminated. • D-Link recommends that to below optimal performance. Wireless Router
1
2 LAN 3
4
RESET
INTERNET
USB
5V - - - 3A
Cable/DSL Modem
INTERNET
D-Link DHP-307AV User Manual
7
Product Manual - Page 8
...network will be securely configured with each device's encryption key is set to create a private encryption key for 1 second and then follow below steps:
1. Second Adapter Within two minutes... AV Network Starter Kits with default encryption key can communicate with the same network encryption key. The private encryption key allows you release the button. D-Link DHP-307AV User ...
Product Manual - Page 9
... seconds. Then press the button of the additional adapter for no more than two seconds. D-Link DHP-307AV User Manual
9
Installation
5. The Power LED will be pressed within two minutes.
Adding More Adapters If you release the button. After above network security setup steps, your Powerline network will start blinking after you release the button.
Product Manual - Page 10
... CD into your computer, click Start > Run.
Click on your CD-ROM drive. D-Link DHP-307AV User Manual
10 If the CD Autorun function does not automatically start , proceed to the next screen. Configuration
Using the Setup Wizard
Follow the simple ...
Product Manual - Page 11
... your desktop to start the configuration of connected Powerline devices.
Double-click the D-Link Powerline AV Utility icon
The D-Link Powerline AV Utility provides you have completed the D-Link Powerline AV Utility installation wizard, double-click the D-Link Powerline AV Utility icon on your own Powerline network and the network information of the DHP-307AV.
Section 3 -
Product Manual - Page 12
... Shows the MAC address of the connected device.
Version:
D-Link DHP-307AV User Manual
12
Section 3 - Firmware Shows the firmware version of devices that have been discovered. Configuration
Device Name: Shows the name of the connected device. The device name is local or remote Quality: Shows the network connection quality of the connected device. • Three squares - Suitable for...
Product Manual - Page 13
...8226; Remote Device: You must use an identical encryption key.
Note: Each device has a unique device password on the same network must enter the device password before changing the encryption key. Section 3 - Configuration
Security
Understanding the Encryption Key setting: The Powerline devices on the device label.
2.
Then type your private Encryption Key 1. D-Link DHP-307AV User...
Product Manual - Page 14
... you use Powerline AV Utility to 3 steps of "Setting your Powerline network.
1. Your Powerline network will securely be configured with each other.
D-Link DHP-307AV User Manual
14 Configuration
Adding a Device to your record to the default encryption key first. Then all devices can communicate with each other by using the customized encryption key.
2. If the...
Product Manual - Page 15
... utility does not work correctly: Please restart the utility each time you disconnect the connection cable.
• I'm having a lot of problems configuring my network: If you are having problems configuring the network with two or more Powerline AV Network Starter Kit, please reset all of the Network adapters and start configuring the adapters again.
Section 3 - D-Link DHP-307AV User Manual...
Product Manual - Page 17
... on the bottom of the product (e.g.
Contacting Technical Support
Contacting Technical Support
U.S. DHP-307AV) • Hardware Revision (located on the label on the D-Link website as...: (877) 453-5465
Internet Support: http://support.dlink.com
For customers within Canada:
Phone Support: (800) 361-5265
Internet Support: http://support.dlink.ca
D-Link DHP-307AV User Manual
17 Appendix ...
Product Manual - Page 18
... price is not practical to D-Link of the D-Link product described below ("Hardware") will be new or have an identical make, model or part. D-Link DHP-307AV User Manual
18 Limited Warranty: D-Link warrants that the hardware portion of the defective Hardware. Warranty
Warranty
Subject to the same limitations and exclusions. Repaired...
Product Manual - Page 19
... will be free of the license granted by completing the RMA form and entering the assigned Case ID Number at https://rma.dlink.com/. D-Link DHP-307AV User Manual
19 If a material non-conformance is not practical to the terms and conditions of physical defects. Submitting A Claim: The customer shall return the...
Product Manual - Page 20
...by D-Link. While necessary maintenance or repairs on Delivery ("COD") is available upon request and provided shipping charges are lost in the shipping package. Expedited shipping is allowed. D-Link may reject or return any manuals or accessories in transit... or repair voids this Limited Warranty.
EXCEPT AS EXPRESSLY COVERED UNDER THE
D-Link DHP-307AV User Manual
20
Product Manual - Page 21
...GOODWILL, LOSS OF REVENUE OR PROFIT, WORK STOPPAGE, COMPUTER FAILURE OR MALFUNCTION, FAILURE OF OTHER EQUIPMENT OR COMPUTER PROGRAMS TO WHICH D-LINK'S PRODUCT IS CONNECTED WITH, LOSS OF INFORMATION OR DATA ...accompanying this product may be governed by D-Link Corporation/D-Link Systems, Inc. D-Link DHP-307AV User Manual
21 This Limited Warranty provides specific legal rights and you may also ...
Product Manual - Page 22
...reasonable protection against harmful interference in a particular installation. However, there is connected. • Consult the dealer or an experienced radio/TV technician for a Class B digital device, pursuant to products purchased outside the United States, please contact the corresponding...interference by one or more of the FCC Rules. D-Link DHP-307AV User Manual
22 Appendix E -
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