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D-Link DHP-307AV Support Question

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Question posted by cina on September 2nd, 2012

Cant Find Other Device

Hi,I just bought a starter kit DHP-307AV. I have plugged in the two devices. Device one with cable to network and the other one to my computer. On my computer I can find de device thats conected to my computer. Bothe devices shows that they are working. The thing that dosent work is that the two devices cant find each other. Please help me.

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Related D-Link DHP-307AV Manual Pages

Product Manual - Page 2

... Button Security 8 Using the Setup Wizard 10 Configuration 11 Security...13 Troubleshooting 15 Technical Specifications 16 Contacting Technical Support 17 Warranty 18 Registration 23 D-Link DHP-307AV User Manual 2
Product Manual - Page 3

... • Two D-Link DHP-306AV Powerline AV Network Adapters • Two CAT5 Ethernet Cables • CD-ROM with Software and User Manual • Quick Install Guide System Requirements • Windows® 7, Windows Vista®, XP (with Service Pack 2) • PC with 233MHz Processor, 64MB Memory • Ethernet Adapter (100MBit/s) D-Link DHP-307AV User Manual 3
Product Manual - Page 4

... of Up to 200Mbps* • One 10/100 Ethernet port • Plug & Play, Easy Installation • Easy to connect your home computers, networking devices and gaming devices through the most pervasive medium in your house, the electric powerlines. D-Link DHP-307AV User Manual 4 Interference from devices that do not follow the HomePlug AV standard. Features • Provides...
Product Manual - Page 5

... is no Ethernet connection. 1 23 D-Link DHP-307AV User Manual 5 The device is transmitting data. • Off. Section 1 - The Ethernet port is linked but there is less than 80 Mbps. • Amber. The device is transmitting data. • Off. There is connected to a Powerline network. • Blinking. The device is no data traffic. 3 Ethernet LED •...
Product Manual - Page 6

Refer to page 8 for more information. 2 Reset Button Press and hold the button for 1 second to reset to factory default. 3 Ethernet Port Connect the CAT5 Ethernet cable to secure your network. D-Link DHP-307AV User Manual 6 Section 1 - Product Overview Hardware Overview Connection 1 2 3 1 Security Button Press to the DHP-307AV Ethernet port.
Product Manual - Page 7

... into a power strip may increase the possibility of the Ethernet cable to below optimal performance. Installation Hardware Installation Power Plug in the network and lead to the network or PC. Wireless Router 1 2 LAN 3 4 RESET INTERNET USB 5V - - - 3A Cable/DSL Modem INTERNET D-Link DHP-307AV User Manual 7 Plugging the device into an AC wall outlet or power strip. Section 2 -
Product Manual - Page 8

... Network Starter Kit on your Powerline network for network security purpose. Section 2 - The default encryption key of the default encryption key, please follow the security setup procedure above network security setup steps, your network from unauthorized access via the Powerline network. The Power LED will memorize the security settings even if they are unplugged. D-Link DHP-307AV...
Product Manual - Page 9

... DHP-307AV User Manual 9 Section 2 - Then press the button of the additional adapter for no more than two seconds. Note: Both Security buttons must be securely configured with the same network encryption key. Installation 5. The Power LED will start blinking after you release the button. After above network security setup steps, your existing Powerline network...
Product Manual - Page 10

... CD into your CD-ROM. D-Link DHP-307AV User Manual 10 Section 3 - If it does start on Install to begin. In the Run command box type "D:\autorun.exe", where D: represents the drive letter ...
Product Manual - Page 11

... configuration of connected Powerline devices. Section 3 - Double-click the D-Link Powerline AV Utility icon The D-Link Powerline AV Utility provides you have completed the D-Link Powerline AV Utility installation wizard, double-click the D-Link Powerline AV Utility icon on your own Powerline network and the network information of the DHP-307AV. D-Link DHP-307AV User Manual 11
Product Manual - Page 12

...; Three squares - MAC Address: Shows the MAC address of devices that have been discovered. Version: D-Link DHP-307AV User Manual 12 Suitable for HD video stream connection. • Two squares - Section 3 - The device name is local or remote Quality: Shows the network connection quality of the connected device. Suitable for SD video stream connection. • One...
Product Manual - Page 13

... encryption key into the Set Device Password window. D-Link DHP-307AV User Manual 13 Configuration Security Understanding the Encryption Key setting: The Powerline devices on the device label. 2. All devices with default encryption key can communicate with each Powerline device is HomePlugAV. Select the remote device and then enter the device password into the Encryption Key Setting...
Product Manual - Page 14

... been customized, you can communicate with each other after your Powerline network. 1. Then follow the 1 to the default encryption key first. Your Powerline network will securely be configured with each other. D-Link DHP-307AV User Manual 14 Then all devices can communicate with each other by using the customized encryption key. 2. You can use Powerline...
Product Manual - Page 15

D-Link DHP-307AV User Manual 15 Section 3 - Configuration Troubleshooting • Powerline AV utility does not start correctly: Reinstall the utility. • Powerline AV utility does not detect the Powerline AV Network Adapter: Please make sure your Powerline AV Network Adapter is correctly plugged and connected to the computer or network device. • I can't configure any parameter of ...
Product Manual - Page 17

...within Canada: Phone Support: (800) 361-5265 Internet Support: http://support.dlink.ca D-Link DHP-307AV User Manual 17 Appendix D - rev A1)) • Serial Number (s/n number located on ... support through our web site or by phone. Contacting Technical Support Contacting Technical Support U.S. DHP-307AV) • Hardware Revision (located on the label on the bottom of the product (e.g....
Product Manual - Page 18

...fans): One (1) year • Power supplies and fans: One (1) year • Spare parts and spare kits: Ninety (90) days The customer's sole and exclusive remedy and the entire liability of the product, for the... for the defective Hardware will be new or have an identical make, model or part. D-Link DHP-307AV User Manual 18 Any repair or replacement will be , at D-Link's option, to refund the...
Product Manual - Page 19

... and does not cover any refurbished product and any Software for the non-conforming Software will be free of D-Link and its documentation. Appendix E - D-Link DHP-307AV User Manual 19 The customer's sole and exclusive remedy and the entire liability of physical defects. The license granted respecting any product purchased through the...
Product Manual - Page 20

..., or for the product, and normal maintenance; Improper or incorrectly performed maintenance or repair voids this Limited Warranty. EXCEPT AS EXPRESSLY COVERED UNDER THE D-Link DHP-307AV User Manual 20 DLink will only replace the defective portion of D-Link. Herrmann, Fountain Valley, CA 92708. Do not include any accessories. • The customer...
Product Manual - Page 21

... WARRANTY. Other trademarks or registered trademarks are subject to take adequate measures. This Limited Warranty provides specific legal rights and you may not apply. D-Link DHP-307AV User Manual 21 THE SOLE REMEDY FOR A BREACH OF THE FOREGOING LIMITED WARRANTY IS REPAIR, REPLACEMENT OR REFUND OF THE DEFECTIVE OR NONCONFORMING PRODUCT. All...
Product Manual - Page 22

... radio frequency energy and, if not installed and used in accordance with the limits for help. D-Link DHP-307AV User Manual 22 These limits are designed to part 15 of the following measures: • Reorient or... dealer or an experienced radio/TV technician for a Class B digital device, pursuant to provide reasonable protection against harmful interference in a particular installation.

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