D-Link DHP-500AV Support Question
D-Link DHP-500AV Support Question
Find answers below for this question about D-Link DHP-500AV.Need a D-Link DHP-500AV manual? We have 1 online manual for this item!
Question posted by danhho on May 9th, 2012
D-link Dhp-500av Not Work After 3 Months Using
I have pushed the reset button but not work. How can I do? And what about warranty?
Thanks
Current Answers
Related D-Link DHP-500AV Manual Pages
Product Manual - Page 2
... Contents
Product Overview 3 Package Contents 3 System Requirements 3 Introduction...4 Features...4 Hardware Overview 5 LEDs...5 Connection 6
Hardware Installation 7
Push Button Security 8
Using the Setup Wizard 10 Configuration 11 Security...13
Troubleshooting 15
Technical Specifications 16
Contacting Technical Support 17
Warranty 18
Registration 23
D-Link DHP-500AV User Manual
2
Product Manual - Page 3
Product Overview
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One D-Link DHP-500AV PowerLine AV 500 Adapter One CAT5 Ethernet Cable CD-ROM with Software and User Manual Quick Install Guide
System Requirements
• Windows® 7, Windows Vista®, XP (with Service Pack 3) • PC with 233MHz Processor, 64MB Memory • Ethernet Adapter (100Mbit/s)
D-Link DHP-500AV User Manual
3 Section 1 -
Product Manual - Page 4
...data throughput rate. D-Link DHP-500AV User Manual
4 With the PowerLine AV 500 Adapter, you to use Management Utility • Firmware Upgrade Support • Push Button Security • Power ... networking devices and gaming devices through the most pervasive medium in your house, the electric Power lines. Network conditions and environmental factors, including volume of traffic and network...
Product Manual - Page 5
... link rate is setting itself up after reset or security button was pressed or power saving mode enabled.
• Off. The device is connected to a PowerLine network....using the same encryption key. The Ethernet port is linked but there is no Ethernet connection.
1 23
D-Link DHP-500AV User Manual
5 The color indicates the PowerLine link rate:
• Green. The PowerLine link...
Product Manual - Page 6
Section 1 - D-Link DHP-500AV User Manual
6 Product Overview
Hardware Overview
Connection
1 2 3
1 Simple Connect Button Press to the DHP-500AV Gigabit Ethernet port. Refer to page 8 for more information.
2
Reset Button
Press and hold the button for 1 second to reset to factory default.
3
Gigabit Ethernet Port Connect the CAT5 Ethernet cable to secure your network.
Product Manual - Page 7
D-Link DHP-500AV User Manual
Wireless Router
1
2 LAN 3
4
RESET
INTERNET
USB
5V - - - 3A
Cable/DSL Modem
INTERNET
7 Recommendations: • For optimal results, use in a regular wall outlet without other...on the Adapter and attach the other products plugged into an AC wall outlet.
Network Connectivity is confirmed when the Ethernet LED on the Adapter is located near an ...
Product Manual - Page 8
... will use an identical encryption key. It's recommended to its default value by pressing the Reset button for no more than two seconds. The adapter will start blinking after you release the button. Additional Adapters in your existing PowerLine Network Within two minutes of pushing the Simple Connect button of each PowerLine AV 500 Adapter is HomePlugAV. D-Link DHP-500AV...
Product Manual - Page 9
...proceed to begin. If it does start on Install to the next screen. Insert the D-Link DHP-501AV CD into your CD-ROM.
D-Link DHP-500AV User Manual
9
Section 3 - In the Run command box type "D:\autorun.exe", where ...guide you quickly through the installation process.
Configuration
Using the Setup Wizard
Follow the simple steps below to run the Setup Wizard to install WinPcap.
Product Manual - Page 10
D-Link DHP-500AV User Manual
10 Double-click the D-Link PowerLine AV Utility icon
The D-Link PowerLine AV Utility provides you have completed the D-Link PowerLine AV Utility installation wizard, double-click the D-Link PowerLine AV Utility icon on your own PowerLine network and the network information for the connected PowerLine devices. Section 3 - Configuration
Configuration
After you ...
Product Manual - Page 11
... video stream connection. • One square -
D-Link DHP-500AV User Manual
11 Suitable for HD video stream connection. • Two squares - Link Rate: Shows the link rate of devices that have been discovered. MAC Address: Shows the MAC address of the connected device. • Three squares - Quality: Shows the network connection quality of the connected PowerLine...
Product Manual - Page 12
... key. • Remote Device: You must use an identical encryption key. The utility will show a message once the setting is HomePlugAV. Setting your network from unauthorized access via the PowerLine network.
The private encryption key allows you would like to create a private encryption key for each other. D-Link DHP-500AV User Manual
12 Note: Each device...
Product Manual - Page 13
... You can use the PowerLine AV Utility to the default encryption key first. You can use the default encryption key within existing PowerLine network has been customized, you use the PowerLine ... PowerLine network and the new device back to apply the customized encryption key in your setting. D-Link DHP-500AV User Manual
13 Configuration
Adding a Device to your PowerLine Network If ...
Product Manual - Page 14
Section 3 - D-Link DHP-500AV User Manual
14
Configuration
Troubleshooting
• PowerLine AV utility does not start correctly: Reinstall the utility.
• PowerLine AV utility does not detect the PowerLine AV Network Adapter: Please make sure your PowerLine AV 500 Adapter is correctly plugged and connected to the computer or network device.
• I can't configure any parameter...
Product Manual - Page 16
... Support: (877) 453-5465
Internet Support: http://support.dlink.com
For customers within Canada:
Phone Support: (800) 361-5265
Internet Support: http://support.dlink.ca
D-Link DHP-500AV User Manual
16 Appendix D - Contacting Technical Support
Contacting Technical Support
U.S. rev A1)) • Serial Number (s/n number located on the label on the...
Product Manual - Page 17
... option, replace the defective Hardware or any part thereof with an APO or FPO.
D-Link DHP-500AV User Manual
17 Repaired or replacement hardware will be new or have an identical make, model or part. Appendix E - Limited Warranty: D-Link warrants that D-Link reasonably determines is substantially equivalent (or superior) in workmanship and materials under this Limited...
Product Manual - Page 18
... ID Number from the date of original retail purchase of the Software for a period of ninety (90) days ("Software Warranty Period"), provided that case, the product is first returned to the same limitations and exclusions. The license granted respecting any ... with proof of purchase of physical defects. If the product is given automatically terminates. D-Link DHP-500AV User Manual
18
Product Manual - Page 19
... covered in transit to D-Link. IF ANY IMPLIED WARRANTY CANNOT BE DISCLAIMED IN ANY TERRITORY WHERE A PRODUCT IS SOLD, THE DURATION OF SUCH IMPLIED WARRANTY
D-Link DHP-500AV User Manual
19 Products shall... or services provided by D-Link if you use only an Authorized D-Link Service Office. Appendix E - Warranty
• After an RMA number is determined by D-Link does not cover: Products that...
Product Manual - Page 20
..., in any form or by D-Link Corporation/D-Link Systems, Inc. D-Link DHP-500AV User Manual
20 Trademarks: D-Link is a Class B product.
CE Mark Warning: This is a registered trademark of their respective owners. Warranty
SHALL BE LIMITED TO THE DURATION OF THE APPLICABLE WARRANTY PERIOD SET FORTH ABOVE. THE MAXIMUM LIABILITY OF D-LINK UNDER THIS WARRANTY IS LIMITED TO THE PURCHASE...
Product Manual - Page 21
D-Link DHP-500AV User Manual
21 For detailed warranty information applicable to part 15 of the FCC Rules. These limits are designed to ... which can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to comply with the limits for help.
Warranty
FCC Statement: This equipment has been tested and found to radio...
Product Manual - Page 22
Registration
Registration
Product registration is entirely voluntary and failure to complete or return this form will not diminish your warranty rights.
Version 1.0 October 26, 2010
D-Link DHP-500AV User Manual
22 Appendix F -
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