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Canton DM 50 Support Question

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Question posted by oskarkjellander on August 29th, 2015

Canton Dm 50 And Lg 4k Tv Conflicts

recently bought a new tv and soundbar and when i tested it the remote for the soundbar conflicts with the tv for example if i increase the volume i start the quick meny on the tv is there a way to bypass this

Current Answers

Answer #1: Posted by zzed41 on August 29th, 2015 5:34 AM
This answer was accepted by the poster of the original question.
zzed41

Member since:
December 12th, 2014

Points: 914,010
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Hi! Sadly, this is an issue with both units having the same frequency range. This can be rectified by checking if one of your units can get its frequency changed.


Hope this helps! If it does, please click on the Accept Answer button. I will greatly appreciate it! :)
Answer #2: Posted by TheWiz on August 29th, 2015 5:36 AM
TheWiz

Member since:
October 13th, 2011

Points: 25,383,434
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Unfortunately no. It seems the remote for the soundbar uses very similar IR commands. There really isn't anything you can do about that.

Related Canton DM 50 Manual Pages

Owners Manual - Page 23

... a few points, as detailed in Page 28 Setting up the remote control Page 29 Connection Terminal Page 29 Connection Page 30 Operation Page... out of your loudspeaker you have chosen a Canton loudspeaker. Our products combine high quality components with many years of development experience and meticulous production methods. Canton cannot accept any responsibility for e­ nsuring ...
Owners Manual - Page 24

... access to the mains plug Avoid direct sunlight Protect against extreme cold Do not open housing Ensure correct polarity for battery and remote operation In case of overload turn the volume down Keep away from heat sources Do not use aggressive, alcohol-based or abrasive cleaning agents Do not reach inside the...
Owners Manual - Page 25

... device. CAUTION Danger of life! CAUTION: Replaceable Lithium batteries! Danger of fire and electric shock, do not open ! Wait until the moisture has evaporated before starting up the apparatus (min. 3hours). Do not use this apparatus only in moderate climates (not in temperature lead to qualified service personnel only. CAUTION Danger...
Owners Manual - Page 27

...regulatory compliance, or the system performance. Do not insert ... frequency specified on operating elements, connections and cables. Do not make any way, such as unnatural knocking, beating or high-frequency clicking can expire. Unauthorized... possible hearing damage, do not open the housing! Turn down the volume level immediately if sound distortions, such as power supply cord or plug...
Owners Manual - Page 28

... to be disposed of important operating and maintenance instructions in just 2 hours and can cause severe internal burns in the literature accompanying this product. The remote control supplied with Class II Protection Rating. Batteries shall not be recharged. Incorrectly replaced batteries might have been swallowed or placed inside any part of...
Owners Manual - Page 29

...15 - 20 operating hours. • During this time operate the loudspeaker at normal volume • Avoid high noise levels • Listen to 40 kg. battery • ...Canton Digital Movie should be positioned underneath the screen on a flat surface. English Unpacking Unpack the box carefully and check that all the following parts are present: • 1x Canton Soundbar DM 50 • 1x Remote...
Owners Manual - Page 30

DM Soundbar Connection Terminal SUB OUT Service DM 50 Remote control English CR 2032 Connections DM 1 Power Inlet 2 Output - TV (optical) 4 Input - You should only use the battery specified for test use and may therefore have a shorter lifespan. Note The batteries provided are designed for this system (CR 2032). DVD (coaxial) 5 Input - AUX (analogue) 6 Jack service (Canton...
Owners Manual - Page 31

...is not active in the basic setting and needs to your TV and all electrical components are possible, depending on the DM System. Analogue output Use this input can be activated using the ...marked "TV" on the type and fittings of your TV. SUB OUT is enough to connect one of these inputs to be used : TV - In principle it using the remote control. Your Digital Movie System has...
Owners Manual - Page 32

... sound for music Surround - for home cinema 6 Sound Bass - LED shines green Standby - LED shines red 2 Mute 3 Input 4 Volume 5 Play Mode Stereo - Adjustment via Volume control (+6... -6 dB) 7 Bluetooth Pairing Connection with a Bluetooth-enabled source English ON STANDBY MUTE STEREO SURROUND BASS TREBLE BLUETOOTH PAIRING Remote control 31 Operation 1 Power On...
Owners Manual - Page 33

... have 30 seconds to the DM System connects automatically when Bluetooth is activated and the input for Bluetooth playback has been selected. Canton DM 50 - - If the mobile device requires an access code enter 0000 Con Fai Operating a mobile end device - The device most recently connected to register your mobile end device - Start the search run on...
Owners Manual - Page 34

... BT Soundmode TV Input (optical) DVD Input (coaxial) AUX input (analogue) Bluetooth V30 MUT B6 T6 Playmode Volume (0 - 99) Mute Bass level (+/- 6) Treble level (+/- 6) ST SUR Bluetooth Stereo Surround BTP CON DIS FAI Pairing Mode Connection established Disconnected Error message English 33 The standby mode of the DM System is in response to a remote control...
Owners Manual - Page 35

...STEREO SURROUND BASS TREBLE EQ-1 for a free-standing DM 50 e.g. If the Soundbar does not receive any input instruction from the remote control within a period of -synch playback, to ... appear Now use the Volume +/- on a sideboard with a BLUETOOTH PAIRING flat-screen TV on off . Exit menu Press and hold the key marked "Sound" on the remote control for longer than...
Owners Manual - Page 36

... approx. 5 seconds 4 The display shows a flashing IRL 5 Press the chosen function on the TV remote control 8 Once this function on the Canton remote control e.g. English IR learning function The DM 50 can allocate the instructions for the Soundbar to any input instructions from the remote control within a period of 60 seconds the menu navigation returns to normal mode...
Owners Manual - Page 37

... overview of the most common problems. If you have any signal. 3. Increase the volume using the "Volume" button. Possible cause Power cable not connected to the DM System and change the cable where necessary. 36 Increase the volume of the source device wrongly selected (Digital input "TV" and "DVD") 2. No sound reproduction. P lease check the correct setting of...
Owners Manual - Page 38

... of interference to DM System too long. 2. g. unplug the device concerned to see if the humming noise disappears or connect the source of interference to a different circuit (L1, L2 ­or L3). (Where necessary take advice from your electrician.) Insert a special "ferrite common mode filter" (available from source device to test; Use shorter...
Owners Manual - Page 39

Increase the volume of the DM System. 2.5. Ensure that interference sources like a WLAN router or laptop are out of range. 2.3. Solution 1. Connect your mobile device.) 38 You are not set up in most cases. (Disable WLAN at your mobile end device as described. 2.1. S et the volume on the mobile end device to maximum. 2.4. English Problem No...
Owners Manual - Page 40

...responsibility that the product DM 50 (Virtual-Surroundsound System with 3 Signal Inputs, one Output, and Bluetooth® functionality, internal Universal Mains Power Supply and Infrared Remote Control) is in... Equipment) (Ecodesign requirements for Energy-related Products) Operation is placed at: www.canton.de/en/doc.htm Authorized Signature Date: April 03rd 2013 Name: Günther...
Owners Manual - Page 41

...please refer to: http://www.canton.de/en/doc.htm All ...not in use and must not be used outdoors or in any way. electromagnetic compatibility or safety requirements). This serves to protect the environment ... household waste. In line with the legal requirements (e.g. Connect the Digital Movie System up as saving (scarce) resources through recycling. 40 This saves electricity. Please...
Owners Manual - Page 44

...Germany Tel. +49 (0) 60 83 28 70 · Fax +49 (0) 60 83 28 113 info@canton.de · www.canton.de 43 For DTS patents, see http://patents.dts.com. ­Manufactured under license from Dolby Laboratories....by Bluetooth SIG, Inc. The aptX® mark and the aptX logo are registered trademarks owned by CANTON is under license. and any use of DTS, Inc. © DTS, Inc. Bluetooth: The ...

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