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Question posted by dstone1pr on September 25th, 2015

My Canon Mf4890dw Will Not Scan.the Error Light Is On And I Am Unable To Clear I

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Answer #1: Posted by Odin on September 25th, 2015 4:20 PM

Odin

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April 10th, 2010

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1. At this Canon page pertinent to your machine, link to the article listed first.

2. If the problem persists, consider the (other) articles listed here.

Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

Related Canon imageCLASS MF4890dw Manual Pages

Basic Guide - Page 2

...Printer Driver Installation Guide  [Documents] [Print]  [Guide]  [index.html] • Canon Fax Driver Installation Guide  [Documents]  [Fax]  [Guide]  [index.html] • Canon Scanner Driver Guide  [Documents]  [Scan...the machine. Wireless LAN Setting Guide (MF4890dw/MF4880dw Only) This manual describes Wireless LAN...

Basic Guide - Page 3

...CAUTION equipment. Indicates an operation that may differ. 3 Indicates a clarification of the MF4890dw are used in this manual, the following styles are used to perform the described ...Illustrations Used in This Manual In this manual. Indicates a situation that must not be clearly indicated in this will be performed. Read these items carefully to operate the machine correctly ...

Basic Guide - Page 6

...Interior 12 Back Side 13 Learn the Functions of the Operation Panel 14 Switch to Copy/Fax/Scan Mode 16 Enter Text 17 Set Date and Time 18 Place Documents 19 Placing Documents on ... the density 32 Selecting the Document Type 32 Adjusting the sharpness 33 Make Double-Sided Copies (MF4890dw/MF4880dw Only 34 Copy Multiple Pages onto One Sheet 35 Collate Copies 35 Copy a Double-Sided...

Basic Guide - Page 8

Scan Understand the Scanning Method 74 Scan a Document with the Operation Panel 75 Scanning a Document Using a Shortcut Key 77 Scan a Document with the MF Toolbox 78 Configuring Scan Settings Using the MF Toolbox 80 Scan...92 Troubleshooting Clear Jams 94 Clearing Document Jams in the Feeder 95 Clearing Paper Jams Inside the Machine 96 Resolve a Displayed Message 100 Resolve an Error Code ...

Basic Guide - Page 10

... document. Document feeder tray Place your documents in this cover to load large size documents. Tray extension Pull out to clear paper jams (→P.95). Document return tray Returns documents after scanning. Learn the Names and Functions of Each Part of the Machine Front Side .'EX .'EX.'O Feeder Automatically feeds documents into...

Basic Guide - Page 11

...Paper cassette (Auto) Load paper here (→P.23). Paper guides Adjust these guides to scan non-standard size paper or books, as well as standard size paper (→P.20). ...OFF. Leave more than LTR. Basic Operation Platen glass Used to fit the paper. 11 Ventilation slots (MF4890dw/ MF4880dw only) Allows heat to prevent paper from the feeder. Paper stopper Use the paper stopper to...

Basic Guide - Page 13

LAN port Connect to a computer via a LAN cable. Rear cover (MF4890dw/MF4880dw only) Open this guide for reference when contacting the Canon Customer Center. Write the serial number on the back cover of three letters and....'O HSEATND EXT. LINE Rating label The machine's serial number (consists of this cover to clear paper jams when using the 2-sided copy function (→P.99). 13

Basic Guide - Page 14

... (→p.37, p.46, p.66). 14 Paper Settings Press to standby mode. Error Indicator The indicator blinks when an error occurs. Redial/Pause When faxing, press to dial a number without using a telephone... mode to manually print reports and lists (→p.91). Report Press to copy, fax, or scan (→p.27). Navigate the menu or options. (See "Navigating the Menu" on the next ...

Basic Guide - Page 15

...scanned documents to Wireless LAN. The Energy Saver indicator lights green while in the Sleep mode (→p.27). Turns on when the machine is connected to the registered computer for each keys. Paper Save Copy Press to copy with a preset setting to save paper. Quiet Mode Wi-Fi Indicator (MF4890dw... ] (Menu) to save the setting. 15 Clear Press to cancel jobs. Start Press to the ...

Basic Guide - Page 28

...]. 6 Press [ ] (Menu) to highlight , and then press [OK]. When using the Toner Saver mode, the output may not be clear, as subtle details, such as thin lines and light colors, may not be clearly reproduced. 1 Press [ ] (Menu). 2 Press [▲] or [▼] to highlight , and then press [OK]. 3 Press [▲] or [▼] to close...

Basic Guide - Page 31

...pages onto each of both sides of paper. Copy two pages onto one side of each paper. * MF4890dw/MF4880dw only 4 Press [▲] or [▼] to highlight , and then press [OK]. Copy ... paper.. Copy Ratio Custom Ratio 100% Direct 400% Max 200% 5 Press [ ] (Start). 31 After scanning all your documents, press [▲] or [▼] to highlight the document size, and then press [OK]. ...

Basic Guide - Page 34

...• To make double-sided or single-sided copies from single-sided documents. After scanning all your documents (→p.19). • To make double-sided copies from single-...Press [ ] (Start) for every scanning. 3. When using the MF4890dw, you may specify the scan size as size, but the actual size is size. 2. Make Double-Sided Copies (MF4890dw/MF4880dw Only) You can also make double...

Basic Guide - Page 67

... if the line is left unhooked at the end of the external telephone is busy or an error occurs. Using the ECM function can specify frequently used settings as your fax number and name is... Sender Name Sending Date/Time (Unit Name) Page Number 01/01/2012 02:07 PM FAX 123XXXXXXX CANON P.0001 Telephone Number Mark On When sending a fax, you register will appear at the top of ...

Basic Guide - Page 100

...the toner is correct. Prepare the replacement toner cartridge. If Canon genuine toner cartridge is displayed while receiving a fax, the incoming... pages successfully scanned or cancel the job. • Split the job into smaller subsets or reduce the scanning resolution and ...paper (→p.26). • When printing with the printer driver, verify that the paper size setting on the screen...

Basic Guide - Page 101

... 01'15 1 NG #018 Busy/No Signal Error code Error Code Cause Action #001 A document jam has occurred. When receiving a fax: • Reduce the scanning resolution or ask the sender to the fax number... ready to receive a fax. Wait a moment, and then try again. If you are still unable to send the document, ask the recipient to verify that is compatible with yours. Sending faxes from...

Basic Guide - Page 103

...light, move the machine to change the printing preferences. A portion of paper has smudge marks. Troubleshooting 103 Printed bar codes cannot be scanned. The bottom edge of the page is being used (→p.22). • Change the settings from a computer, open the printer... the [Special Print Adjustment] settings from the printer driver. • Verify that the appropriate paper...

Basic Guide - Page 111

...MF4890dw: F164002 imageCLASS MF4880dw: F164002 imageCLASS MF4770n: F164102 Contains Transmitter Module FCC ID: AZDFM48944 This device complies with class B limits in a particular installation. This equipment generates, uses and can be used in criminal and/or civil liability. One Canon..., you could void the user's authority to scan, print or otherwise reproduce any interference received,...

Basic Guide - Page 112

...cause a facsimile error. Pre-Installation Requirements... (imageCLASS MF4890dw/MF4880dw...Canon Facsimile Equipment A. The REN for specific dimensions and weight. See Chapter 11, "Appendix," for this equipment is Part 68 compliant. On the rear panel of documents. WARNING The Telephone Consumer Protection Act of Equipment Malfunction Should any message unless such message clearly...

Starter Guide - Page 2

... installed. Telephone Cable Starter Guide Sta Wireless LAN Setting Guide (MF4890dw/MF4880dw Only) Basic Operation Guide User Software CD-ROM Speed Dial... the Network Scan Utility*² (to a 100BASE-TX Ethernet network, all the supplied accessories are contained in an application, send it as printer, fax, and scanner drivers. Supplied Toner Cartridge • The included "Canon Cartridge 128 ...

Starter Guide - Page 32

... saved [MF Guide] folder. Open the [Documents] folder. For Details About the Fax, Print, and Scan Functions • Canon MF Printer Driver Installation Guide User Software CD-ROM →[Documents] → [Print] → [Guide] → [index.html] • Canon Fax Driver Installation Guide User Software CD-ROM → [Documents] → [FAX] →[Guide] →...