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Question posted by aapungg on August 19th, 2017

5b00 Cause Printer Error Has Occurred. Action Contact The Service Center

my canon pixma ip2870 printer was error code 5B00CausePrinter error has occurred.ActionContact the service centerwhat i do new

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Answer #1: Posted by Odin on August 19th, 2017 7:39 AM

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Related Canon iP4500 Manual Pages

iP4500 series Quick Start Guide - Page 32

... reinserting the ink tanks, there has been an error and the printer cannot print. 28 Routine Maintenance Press the mark on page 29 z With the Ink Lamps You can continue printing for a while, but we recommend you of the error. When ink runs out or other errors occur, the ALARM lamp flashes orange to confirm...

iP4500 series Quick Start Guide - Page 38

... Becomes Faint or Colors Are Incorrect When printing becomes faint or colors are incorrect even if ink remains in the printer driver settings. z... Step 3 See "Print Head Deep Cleaning" on page 30. Contact your Canon Service representative. If print results are lit red. See "Replacing Ink... Printing Guide on page 28 and take the appropriate action. z Make sure that all the orange tapes have...

iP4500 series Quick Start Guide - Page 67

...appropriate action described in the Printer Driver" on page 72 z "Paper Jams" on page 73 z "ALARM Lamp Flashes Orange" on page 77 z "Error Message Appears on the Computer Screen" on page 80 z "Error Message...Note This section mainly describes the methods of printer operation for problems you may vary depending on page 83 If an Error Occurs When the Printer Is Connected to view the on-screen ...

iP4500 series Quick Start Guide - Page 68

.... (4)Click Exit on the PIXMA XXX screen (where "XXX" is your printer's name), then remove the CD-ROM. (5)Turn the printer off. (6)Restart the computer....Printer Driver Cause Unable to proceed beyond the Printer Connection screen, follow the procedure below to reinstall the printer driver. Contact a Canon Service representative. If the drivers were not installed correctly, uninstall the printer...

iP4500 series Quick Start Guide - Page 71

... or flash, and then take the appropriate action depending on page 4. z If the problem is too thin. Many types of the printer to empty tanks. Make sure all of the paper. Print the nozzle check pattern to the instruction manual supplied with reduced quality. Contact your Canon Service representative. See "Aligning the Print Head" on...

iP4500 series Quick Start Guide - Page 72

...of the Printer" on -screen manual. 68 Troubleshooting Action Cleaning the Paper Feed Roller will widen the clearance between the Print Head and the loaded paper. To open the Canon IJ Printer Utility (Macintosh... you notice abrasion even with ink, causing printed paper to see if the paper you are printing on -screen manual. Open the printer properties dialog box, and in Custom ...

iP4500 series Quick Start Guide - Page 73

...time may not be fed properly even if it to curl. Note Depending on a level surface. Cause Paper is not curled. Action For Plain Paper Turn the paper over and reload it is curled. Leaving the paper loaded in ...into the package and keep them on the media type, the paper may be smudged or may cause the paper to print on the other side facing up , cover the paper with either any ...

iP4500 series Quick Start Guide - Page 75

... is not peeled off. Contact your Canon Service representative. If the orange tape is left as illustrated in (B), pull the orange tape and remove it. (A) (B) (A) Correct L-shaped air hole is exposed. (B) Incorrect The tape is not resolved after 24 hours or later. Printer Moves But Ink Is Not Ejected Cause Print Head nozzles are due...

iP4500 series Quick Start Guide - Page 77

..., the Rear Tray, or the Cassette. Do not load it into the printer correctly. The paper may curl and cause paper exit jams. If you cannot remove the jammed paper or the paper jam error continues after removing the paper, contact your Canon Service representative. Action Remove the paper following the procedure below . (1)Slowly pull the paper...

iP4500 series Quick Start Guide - Page 78

...remove the jammed paper or the paper jam error continues after removing the paper, contact your Canon Service representative. 74 Troubleshooting Wait until it in until... in portrait orientation regardless of the printing orientation. Action Always load 4" x 6" / 101.6 x 152.4 mm media in four. (3)Close the Rear Cover, then turn on the power. Cause Landscape 4" x 6" / 101.6 x 152.4...

iP4500 series Quick Start Guide - Page 79

... the paper into the printer correctly. Cause Paper jammed inside the printer. Troubleshooting 75 Action Remove the paper following the procedure below. (1)Open the Rear Cover. (2)If you cannot remove the paper or if the paper tears inside the printer, or if the paper jam error continues after removing the paper, contact your Canon Service representative. If you can...

iP4500 series Quick Start Guide - Page 80

...piece of the Cassette, reload the paper in the Cassette. Cause Paper jammed inside the printer, or if the paper jam error continues after removing the jammed paper. (4)If any paper ... . Action Remove the paper following the procedure below. (1)Remove the Cassette. Caution Set the printer back to its original position immediately after removing the paper, contact your Canon Service representative...

iP4500 series Quick Start Guide - Page 81

... out. If the error is in the appropriate positions. Contact your setup sheet to correct the error. Repeats Note the number of flashes Cause Two flashes: Printer is defective. Note If multiple ink lamps are installed in progress, as shown below. Troubleshooting 77 ALARM Lamp Flashes Orange „ ALARM Lamp Flashes Orange When a printer error occurs, the ALARM...

iP4500 series Quick Start Guide - Page 82

... a built-in ink absorber to dismiss the error, then load two sheets of size other than A4 or Letter is nearly full. Before the ink absorber becomes completely full, contact a Canon Service representative. (You will eject the paper and restart printing from the Cassette. Possible causes are as this printer. For Automatic Print Head Alignment, always...

iP4500 series Quick Start Guide - Page 83

... the remaining ink level. Action The remaining ink level cannot be detected. See "Replacing an Ink Tank" on page 28. Nineteen flashes: An unsupported USB hub is not resolved, contact your Canon Service representative. Cause Thirteen flashes: Ink level cannot be correctly detected. (The lamp on the printer status monitor (Windows) and Canon IJ Printer Utility (Macintosh). Press...

iP4500 series Quick Start Guide - Page 84

...; Service Error 5100 Is Displayed Cause Movement of the relay device for Print to touch the components inside the printer. Printer port setting does not match the computer's interface connecting the printer. The printer is blocked. If the ALARM lamp is not installed properly. z There could also be installed properly. Printer driver is flashing orange, an error may have occurred...

iP4500 series Quick Start Guide - Page 85

... Displayed Cause Automatic Print Head Alignment has failed. Check that the POWER lamp is flashing orange, an error may have occurred in the printer driver. Manual duplex printing is a problem with the USB cable. Then, check the Page Size setting on the Page Setup sheet in to the computer, and try printing again. Action Confirm...

iP4500 series Quick Start Guide - Page 87

... the Paper Output Tray is ready, the printer starts printing automatically. Troubleshooting 83 The printer resumes printing. on page 77 in the display on the device, contact the manufacturer. Select Stop in "ALARM Lamp Flashes Orange" on page 77. „ Error No.: 2002 Is Displayed Cause PictBridge compliant device is connected. For other troubles on...

iP4500 series Quick Start Guide - Page 88

... on page 77. If the same error occurs, contact your Canon Service representative. 84 Troubleshooting An ink tank that was once empty is not installed properly or empty. After a while, plug the power cord of the printer back in "ALARM Lamp Flashes Orange" on how to the printer. An error requiring servicing may have occurred. Replace the ink tank. on...

iP4500 series Quick Start Guide - Page 94

... that the area around the printer Always unplug the printer from the power outlet before cleaning the printer. The printer contains high-voltage components. Never remove the plug by pulling on while cleaning it could cause a fire or electric shock if the spray comes into contact with electrical components inside the printer. Never use an extension lead...