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Canon iP3600 Support Question

Canon iP3600 Support Question

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Question posted by debtritt on April 11th, 2013

Error Message 5100

What is error message 5100 and how do I fix it?

Current Answers

Answer #1: Posted by LuxuriKnows on April 11th, 2013 6:40 PM
This answer was accepted by the poster of the original question.
LuxuriKnows

Member since:
March 25th, 2013

Points: 495,290
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Hello Deb, the 5100 error means there  is a paper sensor fault.

To Resolve :

  • Turn off Printer and Disconnect Power Supply
  • Remove Ink Cartridge and slide Carriage Assembly and Printhead Back and Forth
  • Clean the rail against which the assembly slides with tissue to remove any ink residue
  • Check Paper feed tray for any pins, lint etc
  • Once everything is lean, Turn it back on

 


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Related Canon iP3600 Manual Pages

Getting Started - Page 1

Photo Printer iP3600 series Getting Started =Read Me First= Make sure to read this manual before using the printer. Please keep it in hand for future reference.
Getting Started - Page 3

Contents 1 Check the Included Items 2 Turn the Power On 3 Install the Print Head 4 Install the Ink Tanks 5 Install the Software 6 Loading Paper After Installing the Printer 
Getting Started - Page 4

1 Check the Included Items 123456 Print Head ink tank • Manuals • Setup CD-ROM (containing the drivers, applications and on-screen manuals) • Warranty power cord • Before turning on the printer, remove all the orange tapes and the protective sheets. • A USB cable is necessary to connect the printer with your computer. 2
Getting Started - Page 5

... the POWER lamp (B) lights green. • Do NOT connect the USB cable at the back of the printer and connect the other end to turn on the left side at this stage. • The printer may make some operating noises. This is normal operation. 3 Press the ON button (A) to the wall outlet...
Getting Started - Page 6

... Lever until it stops. (The Print Head Lock Lever may feel heavy.) • If the Print Head Holder does not move, make sure that the printer is where you install the Print Head.) Raise the Print Head Lock Lever (D). • Do not handle the Print Head roughly such as applying them...
Getting Started - Page 10

... Ink Tanks 5 6 1 2 34 5 6 (C) (B) Close the Top Cover. • Wait until the POWER lamp lights green (about 4 minutes) and go to the next step. • The printer may make it easier to print.
Getting Started - Page 15

...before printing photos. To align the Print Head, click Execute. For details, refer to the printer, then TURN THE PRINTER ON. Click Next. • It takes about 20 seconds for alignment. • You ...Head" on page 29 for the POWER lamp to light green. • When the printer is recognized by the computer, a message appears on the screen. • If you cannot go to the next procedure after...
Getting Started - Page 17

... to the Internet, the user registration page appears. 11 1 2 3 456 Serial Number Click Next. For details, refer to "Solution Menu" on the inside of the printer. • Internet connection is located on page 26. 5
Getting Started - Page 18

..., remove the Setup CD-ROM and keep it in a safe place. Next, read "6 Loading Paper" on the printer's functionality.) Click Exit. 5 Windows 12 13 When the Extended Survey Program screen appears, confirm the message. If Restart is displayed, make sure that the Restart the system now (recommended) check box is selected, then...
Getting Started - Page 19

...on the right side at the back of the USB cable to the computer and the other to the printer, then turn on the computer and insert the Setup CD-ROM into the CD-ROM drive. If the...The USB port is turned on the desktop. Click OK. Macintosh 1 2 1 2 3 456 3 USB Connect one end of the printer. 7 Double-click the Setup icon. If you do not know your administrator name and password.
Getting Started - Page 25

... the Load Limit Mark (I ) (G) (E) (H) Slide the Paper Guide (H) to load it in the Rear Tray. 23 Attach the Cover (E) and insert the Cassette into the printer until it aligns with the printing side facing down. • There may be a little space between the Paper Guide and the paper stack. • To...
Getting Started - Page 26

Load paper in the on media sizes and types you can use, refer to both edges of the paper. Printer installation is now complete! 2 Do not exceed the Load Limit Mark (M). • Load paper in portrait orientation with the printing side facing up the Paper ...
Getting Started - Page 27

...-screen manual) Advanced Guide (on-screen manual) Describes how to make full use of the printer. Also includes "Troubleshooting" information for your printer. After Installing the Printer ■ Manuals Safety Precautions Safety and Environment Information For proper use your printer. 25 Describes various operating procedures to set up and use , read safety precautions before...
Getting Started - Page 28

... the Solution Menu icon on the desktop (Windows) or on -screen manuals with printer settings, click the Change settings or find solutions to problems icon in Solution Menu to make full use of purchase. 26 After Installing the Printer ■ Solution Menu Solution Menu is a gateway to functions and information that allow...
Getting Started - Page 29

■ Using Your Printer This printer allows you can print borderless photos, and create your own calendar etc. easily. For detailed operating procedures and functions, refer to print in various ways using the printer driver and application software installed on -screen manuals. Now let's use the printer! 27 For example, you to the on the computer.
Getting Started - Page 31

... 2 3 Windows Macintosh Windows (A) Macintosh Load three or more sheets of the printer properties dialog box. (For Macintosh, select Print Head Alignment for Macintosh) on ...(Quit for Test Print on page 22. 1 Click Control Panel, then Printer under Hardware and Sound. 2 Right-click the Canon iP3600 series icon and select Properties. 1 Select System Preferences from the Apple menu...
Getting Started - Page 32

After the pattern is printed, click Yes. • Do not open the Top Cover while printing. • Make sure that the Paper Output Tray (B) and the Output Tray Extension (C) are open. 30 When a message appears after clicking Align Print Head, click OK. Printing of the first pattern starts. Aligning the Print Head 4 5 (B) (C) Confirm the displayed message and click Align Print Head.
Getting Started - Page 33

... pattern, pick the setting that has the least noticeable vertical or horizontal streaks for columns A to G, then click OK (Send for Macintosh). Confirm the displayed message and click OK. Printing of the pattern that produces the least noticeable white streaks. • Do not open the Top Cover while printing. 31 Click...
Getting Started - Page 34

... the pattern that has the least noticeable vertical streaks for columns H to Q, then click OK (Send for Macintosh). Confirm the displayed message and click OK. Click OK in the subsequent message. Aligning the Print Head 8 9 Less noticeable vertical white streaks More noticeable vertical white streaks Look at the second printout and enter...
Getting Started - Page 36

... Support and Paper Output Tray retracted. Specifications Printing resolution (dpi) Interface General Specifications 9600 (horizontal)* x 2400 (vertical) * Ink droplets can be placed with the Canon inkjet printer. Operating System Processor RAM Windows Vista 1 GHz processor 512 MB Mac OS X v.10.5 Intel processor, PowerPC G5, PowerPC G4 (867 MHz or faster) 512 MB...

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