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Canon PIXMA MX472 Support Question

Canon PIXMA MX472 Support Question

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Question posted by zhannashearwood on June 9th, 2016

Canon Mx472 Will Not Scan. It Says 'wait Awhile' But Nothing Happens. Pls Help!

My Canon MX472 all in one stopped scanning. I know it's connected to my PC because I can print but cannot scan any longer. After I press start button, the screen displays "please wait awhile" but nothing happens. Please help me to resolve this issue. Thank you!

Current Answers

Answer #1: Posted by TheWiz on June 9th, 2016 11:07 AM
This answer was accepted by the poster of the original question.
TheWiz

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Make sure you have the scanning software installed on your PC. You can reinstall it from the disc that came with the printer if you need to.

Related Canon PIXMA MX472 Manual Pages

User Manual - Page 51

... documents in the ADF (Auto Document Feeder). (12) and buttons Used to increase/decrease a setting value such as fax/telephone numbers and characters. (6) Black button Starts black & white copying, scanning, faxing, etc. (7) Color button Starts color copying, scanning, faxing, etc. (8) Stop button Cancels operation when print, copy, scan, or fax transmission/reception job is in the figure below...
User Manual - Page 52

... machine makes the beep sound when pressing buttons on the operation panel. This button is also used to the previous screen. user settings. Dev. With this menu, you can be adjusted in the machine's memory. (17) Menu button Displays the Copy menu, Scan menu, or FAX menu screen. user settings 52 (13) Back button Returns the LCD to delete...
User Manual - Page 54

...8226; The LCD will be also restored when receiving faxes. To restore the display, press any button except the ON button or perform the print operation. Note • It may take a while for about 5 minutes.... operated for the machine to start printing immediately after you turn off , if the POWER lamp is lit, the machine is turned on. You cannot change the wait time before the LCD turns ...
User Manual - Page 58

... or button to the previous screen, press the Back button (E). Selecting a Menu or Setting Item On the menu screen or settings screen, use the or button (C) to select an item or option, then press the OK button (D) to select FAX TX settings. Press the OK button (D). Press the or button (C) to proceed with the procedure. Select Scan contrast, press the OK button (D). Press the Menu button in...
User Manual - Page 114

... print quality has improved, click Print ...wait 24 hours, and then perform Deep Cleaning again. Click Initial Check Items to display the items you need to be performed. Related Topic Use Your Computer to Print a Nozzle Check Pattern 114 To cancel the check process, click Cancel. Cleaning the print head frequently will rapidly deplete your printer's ink supply. Print head deep cleaning starts...
User Manual - Page 121

... alignment. Open the printer driver setup window 2. If the printing results of A4 size or Letter size plain paper into the front tray. Print head alignment pattern printing Make sure that the machine is in the message, load the adjustment pattern onto the platen, and press the Start button on the Maintenance tab The Start Print Head Alignment dialog...
User Manual - Page 187

... with a USB cable, then click Update. • If the printer is being used from another computer, a screen is displayed informing you of this button if the target printer is not yet detected, connect the machine and the computer with the printer. If the printer is not displayed. Printers: The printer name, status, printer model name, and port name are applied to detect...
User Manual - Page 188

... as Refresh in the Settings menu. View menu Status Displays the Status screen to the latest information. Click to configure settings of Printers: on the Canon IJ Network Tool screen to confirm the printer connection status and wireless communication status. Status Screen Refresh Updates and displays the contents of the selected printer. Canon IJ Network Tool Menus The following menu is...
User Manual - Page 189

... screen. If the printer is not yet detected, connect the machine and the computer with a USB cable, then select Refresh. • If the printer is being used from another computer, a screen is displayed if one or more ports are unavailable for printing. 3. When this menu is selected, the instruction screen is displayed informing you to use it. Displays the Maintenance screen...
User Manual - Page 203

To display the Network Information screen, select Network Information from the View menu. 1. Copy All Information All network information displayed is set for the printers and the computers. OK Returns to the clipboard. 203 Network Information Screen Display the network information that is copy to the Canon IJ Network Tool screen. 2.
User Manual - Page 211

... settings using wired LAN, the LAN cable is connected properly. • If the printer on a network is not detected, make sure that the printer is displayed on the Canon IJ Network Tool screen. Items on the Canon IJ Network Tool Screen Canon IJ Network Tool Menus Items on the Canon IJ Network Tool Screen The following item is turned on, then...
User Manual - Page 212

... Settings menu. Important • To change the printer's network settings using IJ Network Tool, it must be connected via a LAN. • If No Driver is displayed from the Canon IJ Network Tool screen. 1. Canon IJ Network Tool Menus The following menu is displayed for the name, associate the port with the printer. 212 Configuration... in the View menu...
User Manual - Page 213

... card slot as the network drive. When this menu is selected, the instruction screen is displayed if one or more ports are unavailable for the selected printer. Associate Port Screen This menu is available when No Driver is displayed for printing. 3. Maintenance... Help menu Instructions Displays this condition. Note • This item has the same function as Configuration...
Fax Guide - Page 30

... enter the following characters using the Numeric buttons. Note • To return to the screen to that entered are displayed. 9. Note • For details on the LCD. button to search. To cancel a fax transmission while it has the function to automatically redial the number after the Stop button is pressed while scanning is in progress, Close the feeder...
Printing Guide - Page 117

... collect the machine status. Perform this machine. View Printer Status Starts the Canon IJ Status Monitor. Perform this happens, click OK to turn off the machine from the printer driver. Quiet Settings Opens the Quiet Settings dialog box. View Print History This function starts the Canon IJ XPS preview, and displays the print history. Note • If the machine is...
Scanning Guide - Page 9

...". If IJ Scan Utility is not displayed on the Start screen to start IJ Scan Utility. Windows 7/Windows Vista/Windows XP: From the Start menu, select All Programs > Canon Utilities > IJ Scan Utility > IJ Scan Utility to start IJ Scan Utility. Starting IJ Scan Utility Note • If you have more than one scanner or have changed the connection from USB connection to start IJ Scan Utility...
Scanning Guide - Page 35

...If the displayed product is not displayed on the Start screen to start IJ Scan Utility. Photo Scans items as documents and saves them to a computer. Document Scans items as photos and saves them to a computer. Windows 7/Windows Vista/Windows XP: From the Start menu, select All Programs > Canon Utilities > IJ Scan Utility > IJ Scan Utility to start IJ Scan Utility. Scan/save settings...
Scanning Guide - Page 185

... the machine is displayed. If you perform scanning via a network connection, make sure that the machine is in Canon IJ Scan Utility. button to select the computer to forward the scanned data, then press the OK If you do not change the destination or scan settings, press the Menu button, then go to a USB-connected or LAN connected computer for USB-connected computer If...
Scanning Guide - Page 187

... or Compact PDF for Data format, the confirmation screen asking you if you forward the scanned data to the computer using WSD, press the Color button. • If the original is not loaded properly, a message is displayed on the platen glass or in the ADF: The machine starts scanning and scanned data is forwarded to the computer. •...
Scanning Guide - Page 193

... Scan-from -PC Settings screen, click OK. Note • If the icon is not displayed on the desktop, right-click then select Settings.... Note • When multiple scanners are connected via a network connection beforehand. Check that case, skip ahead to close the screen, then reopen it and try selecting again. 193 Click to use your scanner or printer...

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