Canon PIXMA MP500 Support Question
Canon PIXMA MP500 Support Question
Find answers below for this question about Canon PIXMA MP500.Need a Canon PIXMA MP500 manual? We have 2 online manuals for this item!
Question posted by johnhutch579 on April 3rd, 2013
What Is Error Code 5100 (canon Pixma Mp500 Support Question)
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Related Canon PIXMA MP500 Manual Pages
MP500 User's Guide - Page 2
... warranty period. In addition, the latest driver downloads, answers to frequently asked questions, product information, and "where to start is our helpful tech support web site. Email Tech Support -
Internet - Extended Service and Support - CarePAK must be purchased during your product's warranty period. Getting Help from Canon
Help Us Help You Better
Before you contact...
MP500 User's Guide - Page 3
... Device 63 Printing Photographs Directly from a PictBridge Compliant Device 65 Printing Photographs Directly from a Canon Bubble Jet Direct Compatible Digital Camera 67
5 Printing Photographs from a Wireless Communication Device 70 ...Drivers 124 Cannot Connect to Computer Properly ...... 125 Problems Scanning 126 An Error Message Appears on the Screen 130 If You Cannot Resolve the Problem ...
MP500 User's Guide - Page 4
Limited Warranty U.S. Specifications 139 Users in Canada 147 Customer Technical Supports 147 Index 148
2 Only 144 Users in the U.S.A 143
FCC Notice 143 Canon U.S.A., Inc.
MP500 User's Guide - Page 5
... reserved. This machine supports Exif 2.2 (also called "Exif Print"). Disclaimer
Canon Inc. All information regarding the accuracy thereof. Exif Print is copyrighted by Canon Inc. By connecting to change without the prior written consent of shooting is made regarding non-Canon products was compiled from publicly available information.
Model Name
K10264 (PIXMA MP500)
3 has reviewed...
MP500 User's Guide - Page 9
...4 inches (10 cm) away from walls and other metal objects inside the machine.
Then contact the Canon Customer Care Center. There are looking inside the machine to clear paper jams etc., do not spill ..., make sure the machine is not protected, and you pull the power plug out of 10% to support its weight. If fibers or dust come inside the machine.
This could cause a fire.
7 If ...
MP500 User's Guide - Page 24
...Support Load Limit Auto Sheet Feeder Cassette
10 sheets (A4, Letter, 5" x 7" / 127.0 x 177.8 mm),
20 sheets (4" x 6" / 101.6 x 152.4 mm)
10 sheets (A4, Letter, 5" x 7" / 127.0 x 177.8 mm),
20 sheets (4" x 6" / 101.6 x 152.4 mm)
Printer.... Select [Plain Paper] from the Cassette can be able to purchase some Canon branded paper depending on your computer. *3 When loading a stack of printing ...
MP500 User's Guide - Page 29
...Paper Guide and slide it against the Cover Guide on the right side of the Paper Support
with embossed or treated surfaces, a double
flap, pressure seals or sticker flaps. z ...50. The address is upside down when printing onto special envelopes,
open the printer properties dialog box then select the [Rotate 180 degrees] check box on ...general copy paper or Canon's Super White Paper SW201.
MP500 User's Guide - Page 75
...settings
on the machine. z If you select the device name, select the initial value "Canon MP500-1."
For the procedure to print through Bluetooth communication from a mobile phone, refer to your product... Communication
This section explains the procedure to turn on the machine. Note
The mobile phone supporting the OPP (Object Push Profile) or BIP (Basic Image Profile) can change the device...
MP500 User's Guide - Page 76
...
You can change the passkey.
The initial value is used to prevent incorrect access from Bluetooth devices. It is set to . The initial value is "Canon MP500-2."
See "Turning on the Machine" on page 19.
2 Connect the Bluetooth Unit BU-20 to the Direct Print Port.
3 Display the Bluetooth settings screen.
(1) Press...
MP500 User's Guide - Page 79
... differ between application softwares, and more steps may be required.
z For details about other printer driver functions, click [Instructions] or [Help] to the Printer Driver Guide.
Chapter 6
Printing from [Paper Source]. To show Canon IJ Status Monitor, click [Canon MP500 Series Printer] on the [Page Setup] tab. Note
z To confirm the page size, click on the...
MP500 User's Guide - Page 108
... and close the Scanning Unit (Printer Cover). If printing is empty. Then printing can continue printing.
Contact the Canon Customer Care Center. Close the inner... on page 88.
If the Print Head is installed. If this error still remains, the Print Head may be recognized. U072
More than ... ink tank that is not supported by this machine (The lamp on the
ink tank is replaced. z...
MP500 User's Guide - Page 109
...Canon shall not be performed using a digital camera or digital video camcorder that was once empty is not supported by refilled ink tanks. If you may have occurred.
You may damage the Print Head. Auto head align has failed.
**** Error code... for detecting the remaining ink level. If the same error occurs, contact the Canon Customer Care Center.
Use a digital camera or digital ...
MP500 User's Guide - Page 123
... [Feed Switch] on the machine, and select "Continue"*1 in the display on Canon-brand PictBridgeor Bubble Jet Direct compatible cameras. Error Message On Camera
Printer in the display on your camera to your machine for direct printing.
The camera does not support the page size that is scratched during printing, make sure that are...
MP500 User's Guide - Page 127
... correctly
Action
Uninstall the old version of the software following to an error, restart your computer environment supports USB 2.0 Hi-Speed connection. If the MP Drivers was forced to...printer will operate at a lower speed provided under USB 1.1.
z The USB port on page 125.
not support USB 2.0 Hi-Speed.
Cause
The computer has an old version of the software installed. (Canon...
MP500 User's Guide - Page 132
... stays lit. Paper is indicated.
A USB port is selected if either [USBnnn (Canon MP500 Series Printer)] or [MPUSBPRNnn (Canon MP500 Printer)] (where n is a number) is not loaded.
Open the [File] menu and...on the Screen
„ Service Error 5100 is initializing. „ Image position and size incorrect when scanning from your machine.
3. Printer port setting does not match the ...
MP500 User's Guide - Page 134
... regular printing.
Action
Ink used for cleaning is replaced. Canon recommends to contact the Canon Customer Care Center as soon as possible.
„ Error No.: 1851 is Displayed
Cause
Inner Cover is not selected on the [Printer] pop-up menu on the [Print] dialog box. If [MP500] does not appear on the machine, then try...
MP500 User's Guide - Page 136
...support to repair or disassemble the machine yourself.
134
Troubleshooting
Chapter 11 Caution
Attempts by customers to repair or take apart the machine will invalidate any warranty regardless of the workarounds in this chapter, please contact the Canon...immediately. Before contacting the Canon Customer Care Center, confirm the following:
z Product name: PIXMA MP500
z Serial number: written...
MP500 User's Guide - Page 145
...the receiver is connected. - Canon U.S.A. Reorient or relocate the receiving antenna. -...Canon Plaza, Lake Success, NY 11042, U.S.A. Note
This equipment has been tested and found to comply with class B limits in Subpart B of Part 15 of shielded cable is no guarantee that interference will not occur in a particular installation. Inc. Users in a residential installation.
FCC Notice
PIXMA MP500...
MP500 User's Guide - Page 147
... Options:
In the event service is by the ASF.
The Canon USA repair facility will be corrected over the telephone. Monday through Canon USA's Authorized Service Facility (ASF) network.
If the problem cannot be asked questions (www.canontechsupport.com)
z Toll-free live technical support Monday-Saturday (excluding holidays) at 1-800-828-4040
z Telephone Device...
MP500 User's Guide - Page 149
... and answers to frequently asked questions (www.canon.ca)
z Automated interactive telephone support on most current products 24 hours, 7 days a week (1800-OK-CANON)
z Free live technical support number above or via the website at www.canon.ca
* Support program specifics are subject to the Free live technical support Mon -
CANON CANADA INC. 1-800-OK-CANON (1-800-652-2666) 24...
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