Get support for Canon PIXMA MP499

Canon PIXMA MP499 Support Question

Canon PIXMA MP499 Support Question

Find answers below for this question about Canon PIXMA MP499.
Need a Canon PIXMA MP499 manual? We have 8 online manuals for this item!
Question posted by howardaiken on October 3rd, 2012

Canon Pixma Mp499 Prints Only First Part Of A4 Page Although Print Preview Is Ok

I'm trying to print from a Windows Vista laptop to a Canon Pixma MP499.  The printer cartridges are new and I have cleared a problem with the paper feed caused by a piece of plastic.  The problem is that the printer prints only the first half of the page - less if it is printing graphics.  The Windows printer test page prints to the line 'Monitor: Canon BJ Language Monitor MP495 series' but not the rest of the page.  The Nozzle Check page appears to print normally but this only occupies the upper half of the page.  Why won't the printer print the lower half of any page?  Print preview looks normal, pront quality is good and diagnostics can't find the problem.

Current Answers

There are currently no answers that have been posted for this question.
Be the first to post an answer!

Remember that you can earn up to 1,100 points for every answer you submit. The better the quality of your answer, the better chance it has to be accepted.

Related Canon PIXMA MP499 Manual Pages

Network Setup Troubleshooting - Page 24

QT5-2958-V01 XXXXXXXX ©CANON INC.2010 PRINTED IN VIETNAM
MP495 series Getting Started - Page 66

... with the Canon inkjet printer. • Internet Explorer 7 or later is required. Transfer speed (Standard value): IEEE802.11n: max. 150 Mbps IEEE802.11g: max. 54 Mbps IEEE802.11b: max. 11 Mbps Communication distance: Indoors 50 m * Effective range varies depending on Power PC Specifications are available for Windows 7/Windows Vista/Windows XP) Maximum scanning size A4/Letter, 8.5'' X 11...
Network Guide - Page 1

> Installing Your Multifunction to Your Network for the First Time PIXMA MP499 Windows OS 1
Network Guide (MAC) - Page 1

> Installing Your Multifunction to Your Network for the First Time PIXMA MP499 Mac OS 1
Network Guide (MAC) - Page 2

> Installing Your Multifunction to Your Network for the First Time PIXMA MP499 Mac OS Preparing to Connect My Multifunction to My Network 3 Network Requirements 3 Notes on Wireless Connection 4 Installing the Drivers & Software 5 Registering the Printer & Scanner 14 2
Network Installation Guide - Page 1

> Installing Your Multifunction to Additional Computers on Your Network PIXMA MP499 Windows OS 1
Network Installation Guide - Page 2

> Installing Your Multifunction to Additional Computers on Your Network PIXMA MP499 Windows OS Preparing to Connect My Multifunction To My Network 3 Network Requirements 3 Notes on Wireless Connection 4 Using the Machine from Additional Computers 5 Registering the Printer & Scanner 10 2
Network Installation Guide (MAC) - Page 1

> Installing Your Multifunction to Additional Computers on Your Network PIXMA MP499 Mac OS 1
Network Installation Guide (MAC) - Page 2

> Installing Your Multifunction to Additional Computers on Your Network PIXMA MP499 Mac OS Preparing to Connect My Multifunction To My Network 3 Network Requirements 3 Notes on Wireless Connection 4 Using the Machine from Additional Computers 5 Registering the Printer & Scanner 10 2
Obtaining Network Key - Page 2

> Obtaining Your Network Key PIXMA MP499 Windows OS Introduction 3 Download the Canon PIXMA Wireless Setup Assistant 4 Using the Canon PIXMA Wireless Setup Assistant 6 Troubleshooting 10 2
Obtaining Network Key - Page 3

... Network Key is supported on the following operating systems only: • Windows XP SP3 or later • Windows XP x64 Edition SP3 or later • Vista (32 & 64 bit) • Windows 7 (32 & 64 bit) 3 NOTE: The Wireless Setup Assistant is not known, you are unable to retrieve the information using the Canon PIXMA Wireless Setup Assistant.
Obtaining Network Key - Page 4

... (installed) to the Drivers & Software for your model Step Two Select your operating system in the Select OS dropdown menu. 4 Download the Canon PIXMA Wireless Setup Assistant > Download the Canon PIXMA Wireless Setup Assistant To use the machine by connecting it to a computer, software including the drivers needs to be installed.) Step One Go...
Obtaining Network Key - Page 5

Write down the file name and the location to "Save" the file. Step Four On the next screen, read the information and instructions and click I Agree - Begin Download Choose to where the file is being saved. 5 Download the Canon PIXMA Wireless Setup Assistant > Step Three In the Software section, click the Download icon link to download the file CanonAPChkTool.
Obtaining Network Key - Page 7

Using the Canon PIXMA Wireless Setup Assistant > Step Two Double-click the downloaded tool for confirming the Canon PIXMA Wireless Setup Assistant CNMNPHLP. Step Three Read the License Agreement, and then click Yes when you accept the agreement. 7
Obtaining Network Key - Page 8

Confirm that you are listed in the following window as the ones in the Access Points window (Step One). 3. Select the access point name that the same access points are connecting to, and then click the "Copy Network Key." > 8 Using the Canon PIXMA Wireless Setup Assistant Step Four 1. The "Canon PIXMA Wireless Setup Assistant" tool is launched. 2.
Obtaining Network Key - Page 9

Click the access point name(s) in the Access Point window (you can select any one of them. Enter the network key by doing...names are the same, you will find the name(s) in "Detected Access Points" there. 2. The tool "Canon PIXMA Wireless Setup Assistant" is displayed. > 9 Using the Canon PIXMA Wireless Setup Assistant Step Five 1. b. Or, while holding the "Ctrl" key, press the "V" key on ...
Obtaining Network Key - Page 10

Troubleshooting > Troubleshooting If either of the dialog boxes pictured below are displayed, the entered network key may not match with the access point you specified. Confirm the correct access point name and repeat Steps Four through Six. 10 Click the OK or Back button to open the Access points window.
Obtaining Network Key (MAC) - Page 3

Obtaining Your Network Key PIXMA MP499 Mac OS Introduction 4 Download the Canon PIXMA Wireless Setup Assistant 5 Using the Canon PIXMA Wireless Setup Assistant 7 Troubleshooting 13 3
Obtaining Network Key (MAC) - Page 5

Download the Canon PIXMA Wireless Setup Assistant > Download the Canon PIXMA Wireless Setup Assistant To use the machine by connecting it to a computer, software including the drivers needs to be installed.) Step One Go to the ...
Obtaining Network Key (MAC) - Page 9

.... 3. Step Five 1. When the "Confirm Access to Keychain" dialog is displayed more than once, click the abovementioned button in Mac OS X v10.5/v10.6. 2. Using the Canon PIXMA Wireless Setup Assistant Step Four When the following dialog is displayed, click...

Similar Questions

Canon Pixma Mp460 Ink Cartridge Holder Error
canon pixma mp460 ink cartridge holder does not move out to load position. Code 5100
(Posted by Wbiley 8 years ago)
I Have Canon Pixma Mp499 Printer. It Prints Pages Randomly Instead Of Sequence
If i try to print 5-6 pager document, it prints all pages. But these are not printed in sequence as ...
(Posted by nbsuhas 10 years ago)
Ask a New Question
Use the box below to post a new question about this Canon product .
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

Canon Manuals

Find free Canon PIXMA MP499 manuals and user guides available at ManualOwl.com. Try out our unique manual viewer allowing you to interact with manuals from directly within your browser!

Canon Reviews

View thousands of Canon user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete Canon customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Canon customer service rankings, employee comments and much more from our sister site.

Canon Recalls

Find comprehensive Canon recall information updated hourly on RecallOwl.com.