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Canon MX860 Support Question

Canon MX860 Support Question

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Question posted by bbraunlaw on April 3rd, 2014

Mx860 Won't Scan

changed OS to 8.1; MX860 prints but won't scan; deleted printer, downloaded new drivers and rebooted; still won't scan

Current Answers

Answer #1: Posted by Odin on April 3rd, 2014 11:15 AM
This answer was accepted by the poster of the original question.
Odin

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Find the answer at this Canon page. If you still have problems, please resubmit, disclosing your operating system and telling us exactly what you did and exactly what happened (including the complete and precise text of any error messages).


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

Related Canon MX860 Manual Pages

MX860 Getting Started For Mac Users - Page 3

Contents Getting Started Overview | 4 Prepare Your MX860 | 4 Before Starting | 4 Unpack and Set Up | 5 Set Up the Hardware | 8 Install the Print Head | 8 Install the Ink Tanks | 10 Load Paper | 11 Align the Print Head | 12 Set Up to Receive Faxes | 14 Set Up Your Fax Sender Information | 15 Set Up the Software | 15 Install the...
MX860 Getting Started For Mac Users - Page 4

...(if applicable You can locate the wireless network name by using your MX860 Prepare Your MX860 Congratulations on your new MX860. There will be decision points in the Network Name (also called SSID...optional) start using the Canon PIXMA Wireless Setup Assistant, or by following the procedures available for download from the Canon support webpage (www.usa.canon.com/...
MX860 Getting Started For Mac Users - Page 5

... place. open tray to release the support and close. e Lift the scanning unit slightly to remove package) setup CD phone cord power cord ink tanks...packing material from the outside of the MX860. scanning unit support print head holder d Remove all tape from inside the MX860. Unpack and Set Up 1 Check your box contents MX860 printer/copier/scanner/fax print head (sealed package is packed in ...
MX860 Getting Started For Mac Users - Page 6

... port shown above . 5 Connect the power cord Connect the power cord first to the MX860, then to step 5. f Lift the document cover and remove any packing material. Make sure you do ...not plan to fax from your MX860, proceed to a wall socket. to phone or answering machine g Close the document cover. 3 Connect ...
MX860 Getting Started For Mac Users - Page 7

... is normal. 7 Select language If you select a wrong language, press Back to return to turn on the operation panel to install the print head and ink tanks. Your MX860 will prompt to select a language for the display, then press OK. This is selected, the display will make sounds as it powers up...
MX860 Getting Started For Mac Users - Page 8

Set Up the Hardware Install the Print Head 1 With the power on, open the paper output tray paper output tray 2 Lift the scanning unit until the support slides into place scanning unit support 3 Raise the print head lock lever print head lock lever print head lock lever Avoid touching the contact points in the print head holder. print head holder 8
MX860 Getting Started For Mac Users - Page 14

Set Up to Receive Faxes If you are not using your MX860 as a fax, go to "Set Up the Software" on page 15. 1 Press the FAX button 2 Press ... alignment The Standby screen will display when print head alignment is complete. 4 Select the receive mode Use the ▲ or ▼ button to the on fax settings and how to change them, refer to select a receive mode, then press the OK button. 7 Look ...
MX860 Getting Started For Mac Users - Page 15

... other end to "Set Up the Software" on -screen manual: Basic Guide. Set Up the Software Install the Software 1 Connect the USB cable to your MX860 prepare hardware software network prepare hardware software network prepare hardware software network 15 prepare hardware software network Set Up Your Fax Sender Information For details...
MX860 Getting Started For Mac Users - Page 17

... USB connection Only select USB connection if you plan to connect the MX860 directly to a single computer and not to reinstall the software. Connecting to a Network Go to "Connect to Your Network (optional)" on page 18 If you ... IJ Network Tool dialog appears. 8 Click Restart After restarting, remove the Setup CD-ROM and keep it in a safe place. Go to "Start Using Your MX860!"
MX860 Getting Started For Mac Users - Page 23

...write down the network name with the checkmark next to it. 2 Make sure the MX860 is ready Ensure the MX860 is connected to "Set the Network Connection Type" on You will need the USB... connection, then click OK. Once your MX860 is connected to your MX860 has been previously set for a wired network, ensure the connection type is no longer needed. 4 Select printer to a wireless (Wi-Fi) network....
MX860 Getting Started For Mac Users - Page 38

...be registered trademarks or trademarks in the U.S. and other countries. PRINTED IN U.S.A. QT1-0851-V01 Model Number: K10333 (MX860) IMAGEANYWARE is available at www.canonestore.com. Apple, AirPort Express...Ordering Information The following ink tanks are registered trademarks of Canon Inc. Canon and PIXMA are compatible with this product: PGI-220 Black CLI-221 Black CLI-221 Cyan ...
Solución de problemas de configuración de red [Spanish Version] - Page 10

... (Windows Connect Now). 8 inches /203.2 mm (for Borderless Printing: 8.5 inches/216 mm) Approx. 43.5 db(A) * When printing in height Other sizes: 1 sheet Multiple copy Intensity adjustment Reduction/ Enlargement Copy Specifications Max 99 pages 9 positions, Auto intensity (AE copy) 25%-400% (1% unit) Scan Specifications Scanner driver TWAIN/WIA (Windows Vista and Windows XP only) Maximum...
Solución de problemas de configuración de red [Spanish Version] - Page 11

...system up to change without notice. ...on Canon COLOR FAX TEST SHEET.) Scanning image Halftones...Color: 200 x 200 dpi Dialing Automatic dialing One-touch speed dial (5 destinations) Coded speed dial (100 destinations) Group dial (max. 104 destinations) Regular dialing (with Numeric buttons) Automatic redialing Manual redialing (with the Canon inkjet printer...OS Extended (Journaled) or Mac OS...
Network Setup Troubleshooting - Page 10

...Printing: 8.5 inches/216 mm) Approx. 43.5 db(A) * When printing in height Other sizes: 1 sheet Multiple copy Intensity adjustment Reduction/ Enlargement Copy Specifications Max 99 pages 9 positions, Auto intensity (AE copy) 25%-400% (1% unit) Scan Specifications Scanner driver...used at minimum. Specifications 1 MX860 series General Specifications Printing resolution 9600 (horizontal)* x ...
Network Setup Troubleshooting - Page 11

... processor 128 MB Mac OS X v.10.3.9 PowerPC ... memory (Based on Canon COLOR FAX TEST SHEET.) Scanning image Halftones: 256 levels of...Color: Approx. 1 minute/page at 33.6 Kbps, ECM-JPEG, transmitting from Windows XP to date with Windows Update. We recommend that you keep your system up to Windows Vista, first uninstall software bundled with the Canon inkjet printer...change without notice.
Network Guide - Page 1

> Installing Your Multifunction to Additional Computers on Your Network PIXMA MX860 Windows OS 1
Network Guide - Page 2

> Installing Your Multifunction to Additional Computers on Your Network Pixma MX860 Windows OS Downloading & Installing the Drivers 3 Downloading the Driver 3 Installing the Driver 6 Setup the Machine and the Computer 8 2
Router Guide - Page 1

> Getting Your Multifunction Back On Your Network After A Router Or Network Change PIXMA MX340 / MP495 / MP620 / MX860 / MP980 Mac OS 1
Network Key Guide - Page 2

> Obtaining Your Network Key PIXMA MP980 / PIXMA MX860 / PIXMA MP620 Windows OS Introduction 3 Download the Canon PIXMA Wireless Setup Assistant 4 Using the Canon PIXMA Wireless Setup Assistant 6 Trouble Shooting 10 2
Network Key Guide - Page 4

...Download the Canon PIXMA Wireless Setup Assistant > Download the Canon PIXMA Wireless Setup Assistant To use the machine by connecting it to a computer, software including the drivers needs to be installed.) Step One Go to the Canon USA Download...the Canon USA download library Step Two Select Multifunction Printers in the first menu dropdown, Inkjet in the second and your model in the third.

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