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Canon MX860 Support Question

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Question posted by dianeb5744541 on May 16th, 2012

I Can't Delete A Print Job On Hold. I Have Tried All Options On The Help Menu

Have done everything mentioned in the help menu. clicked on the print job and then clicked on job, delete job and nothing. The on hold option on my menu bar is grayed out therefore cannot proceed with the printing. The resume print job is not offered nor can I delete the print job from the menu bar.

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Answer #1: Posted by FullWolfMoon on May 16th, 2012 8:43 PM

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FullWolfMoon

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Try turning your printer off and back on. You can also try turning it off, unplugging it from the wall as well as the computer, rebooting your computer, and then plugging it all back in. Sometimes printers are quirky when it comes to a job being cancelled and need a bit of fine tweaking to completely delete them. I hope this helps!

Related Canon MX860 Manual Pages

Getting Started - Page 19

...point's IP address • The configuration, router functions, setup procedures and security functions of the network device vary depending on -screen instructions and do not remove the Setup CD-ROM during the installation process. ... • If a screen not specified in the printed manual: Network Setup Troubleshooting. □ Notes on , a warning message may be purchased separately. 17

MX860 Getting Started For Mac Users - Page 3

MX860 Getting Started For Mac Users - Page 4

... (www.usa.canon.com/downloadlibrary). You can also retrieve your network name and password by using your MX860 Prepare Your MX860 Congratulations on your network (optional) start using the Canon PIXMA Wireless Setup Assistant, or by clicking the menu bar. This Getting Started guide will make choices. icon in fax and network setup where you are installing...

MX860 Getting Started For Mac Users - Page 5

...until the support slides into place. Unpack and Set Up 1 Check your box contents MX860 printer/copier/scanner/fax print head (sealed package is packed in the paper output tray- e Lift the scanning ...Remove all tape and packing material from the outside of the MX860. prepare hardware software network 5 prepare hardware software network open tray to release the support and close....

MX860 Getting Started For Mac Users - Page 7

... selected, the display will make sounds as it powers up Press the ON button to install the print head and ink tanks. Your MX860 will prompt to turn on the operation panel to Language selection options. 6 Power up . prepare hardware software network prepare hardware software network 7 prepare hardware software network back Once your...

MX860 Getting Started For Mac Users - Page 8

print head holder 8 Set Up the Hardware Install the Print Head 1 With the power on, open the paper output tray paper output tray 2 Lift the scanning unit until the support slides into place scanning unit support 3 Raise the print head lock lever print head lock lever print head lock lever Avoid touching the contact points in the print head holder.

MX860 Getting Started For Mac Users - Page 9

... software network 9 prepare hardware software network Do not try to force it only on the sides. 4 Unpackage the print head 6 Insert the print head into the print head holder Tilt the print head forward and place it gently into place 5 Remove the protective orange cap Once the print head is in place, do not remove it...

MX860 Getting Started For Mac Users - Page 10

Do not grip the tank with the labels in the print head. 4 Repeat steps 1-3 until it clicks into the matching color slot. 2 Remove protective cap Hold the ink tank as shown, and twist the cap off. ... red Take care to match the inks with force or hold the tank on the sides to remove the protective wrap. 3 Insert the ink tank into the print head a Slide the ink tank into place. b Press...

MX860 Getting Started For Mac Users - Page 11

Wait until the "Load plain paper" screen displays before continuing setup. Load Paper 1 Remove the cassette 6 Press the OK button 2 Load plain paper with the printing side down a Paper should fit between the adjustable paper guides. 5 Close the cover The printer will perform initial start up maintenance. paper guide paper guide ...

MX860 Getting Started For Mac Users - Page 12

...3 sheets of plain paper (the minimum needed for the next action). 5 Slide the cassette back in until it clicks into place The cassette is for plain paper only. 3 Slide the guides to match the paper size (A slight ....) 4 Confirm paper stack does not exceed the limit paper stack limit line Align the Print Head 1 Start alignment a Use the ▲ and ▼ button to select Perform head align. 12

MX860 Getting Started For Mac Users - Page 13

... 2 Look at the second printout Repeat step 3 for columns A to print the third pattern prepare hardware software network prepare hardware software network 13 prepare ...again to G, then press the OK button. c Select Yes again, then OK. 4 Press OK again to print the second pattern 5 Look at the first printout less noticeable more noticeable 3 Select best pattern Use the buttons to...

MX860 Getting Started For Mac Users - Page 14

... If you are not using your MX860 as a fax, go to "Set Up the Software" on page 15. 1 Press the FAX button 2 Press the Menu button FAX button Menu button 14 Select a receive mode ...button to select Receive mode settings, then press OK 8 Press OK to complete print head alignment The Standby screen will display when print head alignment is complete. 4 Select the receive mode Use the ▲ or...

MX860 Getting Started For Mac Users - Page 17

... computer and not to "Start Using Your MX860!" on the inside of the product. Connecting to a Network Go to "Connect to Your Network (optional)" on page 18 If you plan to connect to a network but select USB connection by USB, leave the default option as is 2 Click OK Congratulations! if you plan to connect...

MX860 Getting Started For Mac Users - Page 18

Go to "Connecting Additional Computers" on page 33. 18 To connect additional computers to the MX860, go to page 28. Connect to Your Network (optional) Choose Your Network Type wireless network with a single access point wireless network with multiple access points (example: Airport Extreme and Airport Express) wired network connecting ...

MX860 Getting Started For Mac Users - Page 33

... IJ Network Scanner Selector dialog opens. 1 Select scanner a From the pop-up menu, select Canon MX860 series Network. b In the Network Device List pane, select the MAC address of the MX860. c Click Apply to use your MX860 on a network. (See "Connect to Your Network (optional)" on page 18.) A USB cable is not required for connecting additional networked...

MX860 Getting Started For Mac Users - Page 38

As an ENERGY STAR® partner, Canon U.S.A., Inc. CANON U.S.A. PRINTED IN U.S.A. QT1-0851-V01 Model Number: K10333 (MX860) in the United States and may be registered trademarks or trademarks in the U.S. Canon and PIXMA are registered trademarks of Canon. All other countries. Getting Help from Canon ● For email Tech Support, please go to www...

Solución de problemas de configuración de red [Spanish Version] - Page 8

...displayed. By changing the port name, you can be used to change the port name, click View Setup Results in the printed manual: Getting Started. 7 The admin password set to factory default. When you set will... of the Card Slot screen. 5.11 The Cannot map any drive letter and try the network setup of the machine. Click OK to use it. All settings previously set up , the changed name is...

Solución de problemas de configuración de red [Spanish Version] - Page 10

... max: 19200 dpi x 19200 dpi Gradation (Input/ Gray: 16 bit/8 bit Output) Color: 48 bit/24 bit (RGB each 768 nozzles) ... With the Print Head and ink tanks installed. Interface USB Port: Hi-Speed USB *1 Direct Print Port: PictBridge Bluetooth v2.0 (Option) *2 *3... II. ENGLISH Specifications 1 MX860 series General Specifications Printing resolution 9600 (horizontal)* x 2400 (vertical)...

Network Setup Troubleshooting - Page 8

...the Network Setup of the Card Slot screen. 5.11 The Cannot map any drive letter and try the network setup of the machine. Port Name Port names should consist of alphanumeric characters and... dialog box, then click Set Port Name. The port name includes the fixed prefix "CNBJNP_", which you do so, follow the procedures in "Install the Software" and onward in the printed manual: Getting Started...

Network Setup Troubleshooting - Page 10

...dpi x 19200 dpi Gradation (Input/ Gray: 16 bit/8 bit Output) Color: 48 bit/24 bit (RGB ...Print Port: PictBridge Bluetooth v2.0 (Option) *2 *3 *4 USB flash drive LAN Port: Wired LAN: 100BASE-TX/10BASE-T Wireless LAN: IEEE802.11b/IEEE802.11g *5 Print...: 10M/100Mbps (auto switching) Specifications 1 MX860 series General Specifications Printing resolution 9600 (horizontal)* x 2400 (vertical) ...