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Canon MX310 Support Question

Canon MX310 Support Question

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Question posted by gordon7paris on June 18th, 2011

Ink Problem

my color ink cartridge is out. I took it out of the printer.  I want to use my black ink cartridge only.

Current Answers

Answer #1: Posted by crazyredhead87 on June 19th, 2011 7:44 AM
This answer was accepted by the poster of the original question.
crazyredhead87

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Some printers won't let you use a cartridge if you take the other one out. That is how my canon is too. If you put the color cartridge back in but change your print settings on your computer to greyscale, you will be able to use only the black cartridge. This would be done if you are ready to print something from the print preview page under advanced settings.

Related Canon MX310 Manual Pages

MX310 series Quick Start Guide - Page 4

... not guaranteed or warranted, and they be understood to be an easy-to-use guide to change without the prior written consent of Apple Inc., registered in .... All information regarding the accuracy thereof. About Consumables Consumables (ink tanks / FINE Cartridges) are subject to your Canon PIXMA MX310 series Office All-In-One. Disclaimer Canon U.S.A., Inc. Specifications...
MX310 series Quick Start Guide - Page 5

...Colors Are Incorrect 59 Printing the Nozzle Check Pattern 60 Examining the Nozzle Check Pattern ...........61 Print Head Cleaning 62 Print Head Deep Cleaning 63 Aligning the Print Head 64 Replacing a FINE Cartridge... PictBridge Compliant Device 96 Scanning Problems 97 Problems Receiving Faxes 97 Problems Sending Faxes 99 Telephone Problems 100 Appendix 101 How to Use the Documentation ...
MX310 series Quick Start Guide - Page 6

... as paper-out or ink-out, occurs. (6) SCAN button Switches the machine to a computer. Before turning on the machine, make sure the Document Cover is closed. (2) COPY button Switches the machine to copy mode. (3) In Use/Memory lamp Flashes when the telephone line is in progress. (13) Color button Starts color copying, scanning, or...
MX310 series Quick Start Guide - Page 29

... When printing photos with a DCF (Design rule for printing. (1) Turn on the machine. Printing Photographs Directly from a digital still camera, camcorder or mobile phone* without using the device battery, be connected to this mark is an industry standard enabling a range of digital photo solutions, including the direct printing of photos from a Compliant...
MX310 series Quick Start Guide - Page 35

... Machine via a Computer (B) (A) (A) Computer (B) Telephone or Answering machine Users in parallel to the same telephone line using a splitter (A). Important Do not connect the machine and external devices in the UK If the connector of the external device cannot be connected to the jack on the machine, you will need to purchase a B.T. Faxing 31...
MX310 series Quick Start Guide - Page 57

... documents stored in "FAX SETTINGS" of a fax: press the FAX button. z If you use a rotary pulse line, temporarily switch your telephone. z Ink is resolved as the remote receiving ID. z Paper has run out while receiving a fax: replace the FINE Cartridge. Refer to "REMOTE RX" in memory, and then contact the sender and have...
MX310 series Quick Start Guide - Page 60

... fax number). z < > indicates a color document. z A transaction number from 0001 to 4999 indicates a document being received. (B) Marks before the transaction number z No mark indicates a black & white document. Displaying Details of the ... unsure of the Transaction Press the or # button to display the details (e.g. z If ink is low or has run out while receiving a fax z If the paper size/type ...
MX310 series Quick Start Guide - Page 63

...or Colors Are Incorrect When printing becomes faint or colors are...setting in the printer driver settings. Routine Maintenance 59 See "Replacing FINE Cartridges" on FINE Cartridges are probably clogged. If the problem is misaligned,... Make sure that a FINE Cartridge has not run out of ink. Note Before performing maintenance z Make sure that a FINE Cartridge is displayed on the LCD, ...
MX310 series Quick Start Guide - Page 65

... check pattern you printed. (1) (2) (1) If lines of ink is necessary, perform Print Head Cleaning. Replace the FINE Cartridge if the remaining amount of this pattern are missing (Black ink) (2) If these patterns have white streaks, the print head nozzles need cleaning. Example: When white streaks appear (Color ink) 2 When cleaning is insufficient. Examining the Nozzle Check...
MX310 series Quick Start Guide - Page 73

... not be necessary to some reasons such as clogging of ink, replace them using the following steps. Furthermore, with leaving the empty FINE Cartridge installed. Note z If a FINE Cartridge runs out of the Color FINE Cartridge or Black FINE Cartridge is turned on -screen manual. If either Color or Black FINE Cartridge, in Print Head Cleaning and Print Head Deep Cleaning...
MX310 series Quick Start Guide - Page 75

... (Printer Cover). Routine Maintenance 71 4 Install the FINE Cartridge. (1) Insert a new FINE Cartridge all the way into the left slot ( B ) and the Color FINE Cartridge should...Cartridge, Print Head Cleaning is misaligned, align the Print Head position. z If the straight line is misaligned or the Print Head position is performed automatically. The Black FINE Cartridge should be used...
MX310 series Quick Start Guide - Page 84

... handset is not using a G3 machine. z Ink is not color-compatible. The recipient... the Telephone Line Type" on page 66. Press the Black button to the registered number. The recipient's fax machine ...problem is resolved as described, the fax stored in memory is incorrect: correct the paper size/type setting. Try dialing again after a while. See "Replacing a FINE Cartridge...
MX310 series Quick Start Guide - Page 88

... Panel on page 25. In borderless printing, uneven coloring may be scratched. When these settings are correct, there may occur depending on -screen manual. 84 Troubleshooting Confirm by using the printer driver. If the problem is not enabled. You cannot make this setting from a PictBridge compliant device, set the print quality setting appropriately? Print Results...
MX310 series Quick Start Guide - Page 91

...on the other side facing up , cover the paper with the other side. It may resolve the problem. Note Depending on the media type, the paper may be smudged or may not be fed properly ... it to print on -screen manual. This may improve the print result. If you are using paper with ink. Resize your printing paper, the lower edge of the machine is more likely to get dirty...
MX310 series Quick Start Guide - Page 99

...problem with the USB cable. Consult the reseller of printers and that the Power lamp is not compatible with this machine. z There could also be a problem with the relay device...for details. If you are using a relay device such as a USB hub..., disconnect it, connect the machine directly to reinstall the MP Drivers. „ Error No.: 1700/1710 Is Displayed Cause The ink...
MX310 series Quick Start Guide - Page 100

... Stop in use" "No paper" "Paper Error" "Paper jam" "Printer cover open" "No print head" "Waste tank full"/ "Ink absorber full" Action If the machine is not installed or the Cartridge may not ...An Error Message Is Displayed on the LCD" on page 78. The FINE Cartridge is printing from a PictBridge compliant device and the countermeasures to stop printing. Action See "UNSUPPORTED USB HUB" in...
MX310 series Quick Start Guide - Page 101

...Device "No ink"/ "Ink cassette error" "Hardware Error" "Printer error" Action z The FINE Cartridge has or may have run out of the machine back in, turn on the machine, and then reconnect the PictBridge compliant device to the machine. Check the error message on . After a while, plug the power cord of ink... be compatible with this machine. Scanning Problems „ ScanGear Won't Start Cause ...
MX310 series Quick Start Guide - Page 115

...132; Pre-Installation Requirements for MX310 Order Information When ordering service...The REN is used to connect this product is designed to be obtained by the ACTA. The REN for this equipment. It is part of devices that may affect...RENs should not be reconnected or the main power switch turned ON until the problem is not possible, the telephone company will be provided to a line, as ...
MX310 series Quick Start Guide - Page 118

... SURE TO RETAIN YOUR PRINTHEAD, INK CARTRIDGE(S) AND TANK(S). InstantExchange warranty program...problem cannot be corrected over the telephone. Canon USA offers a range of the period remaining on how to ship your Product and for a ship-to diagnose the nature of factors beyond its reasonable control. NOTE THAT BY USING...at 1-800-828-4040 z Telephone Device for the Deaf (TDD-1-866-251...
MX310 series Easy Setup Instructions - Page 1

... the message "SET INK CARTRIDGE" appears, go to its box. The FINE Cartridge Holder automatically moves to use a fax, you have a dedicated telephone line for fax use only: → FAX ONLY MODE •You are using a single telephone line for the Color FINE Cartridge, inserting it gently. Telephone Connector Cap Connect external devices as follows: External device jack Telephone line...

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