Canon MF4370DN Support Question
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Question posted by xmdjr03 on August 14th, 2014
Mf4370dn Won't Scan
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Related Canon MF4370DN Manual Pages
imageCLASS D480 Starter Guide - Page 3
![](/manualimages/i/t/canon-mf4350d-imageclass-d480-starter-guide-5a2c80f_3_359d.png)
![](/manualimages/i/t/canon-mf4350d-imageclass-d480-starter-guide-5a2c80f_3_359d.png)
... the functions described in the illustration bellow. Network
Available Features
The table below shows the available features on a product basis.
: available -: not available
COPY
PRINT
SCAN
FAX
imageCLASS D480
Remote UI (Network Board)
Duplex ADF
Overview of each function, refer to set up the machine and install the software.
imageCLASS D480 Basic Operation Guide - Page 9
![](/manualimages/p/9/canon-mf4350d-imageclass-d480-basic-operation-guide-1a47d9f_9_d61c.png)
![](/manualimages/p/9/canon-mf4350d-imageclass-d480-basic-operation-guide-1a47d9f_9_d61c.png)
Before using the machine, please read the following instructions for choosing a Canon product. Available Features
The table below shows the available features. : available
COPY
PRINT
SCAN
imageCLASS D480
Remote UI
FAX
(Network Duplex ADF
Board)
Preface
viii
Preface
Preface
Thank you for your safety.
imageCLASS D480 Basic Operation Guide - Page 230
![](/manualimages/p/9/canon-mf4350d-imageclass-d480-basic-operation-guide-1a47d9f_230_a823.png)
![](/manualimages/p/9/canon-mf4350d-imageclass-d480-basic-operation-guide-1a47d9f_230_a823.png)
... dpi, 200 dpi, 300 dpi Color: 2.25 msec/line (300 dpi) Grayscale: 0.75 msec/line (300 dpi)
Appendix
13-3
Scanner (Scanning via USB)
Type Maximum Scanning Size Scanning Resolution
Scanning Speed
Host Interface System Requirements Device Driver
Color scanner 8 1/2" × 14" (216 mm × 356 mm) 600 × 1200 dpi (optical) 9600 × 9600 dpi...
imageCLASS MF4370dn/MF4350d Starter Guide - Page 3
![](/manualimages/h/m/canon-mf4350d-imageclass-mf4370dnmf4350d-starter-guide-15c2088_3_d698.png)
![](/manualimages/h/m/canon-mf4350d-imageclass-mf4370dnmf4350d-starter-guide-15c2088_3_d698.png)
Depending on a product basis.
: available -: not available
COPY
PRINT
SCAN
FAX
imageCLASS MF4370dn imageCLASS MF4350d
Remote UI (Network Board)
Simplex ADF
-
Available Features
The table below . Illustrations used in this manual are the model MF4370dn.
When there is any difference between MF4370dn and MF4350d, it is the factory preset display for each function, refer ...
imageCLASS MF4370dn/MF4350d Starter Guide - Page 23
![](/manualimages/h/m/canon-mf4350d-imageclass-mf4370dnmf4350d-starter-guide-15c2088_23_cb3f.png)
![](/manualimages/h/m/canon-mf4350d-imageclass-mf4370dnmf4350d-starter-guide-15c2088_23_cb3f.png)
... and change the machine settings from the computer. Save scanned documents to the network, you must set up the IP address. Therefore, ... computer.
The following functions, you must set up the IP address in advance.
4 Set Up Network Connection (MF4370dn Only)
Connect the Machine to Network
To use the following flow chart indicates the settings needed for 30 seconds until...
imageCLASS MF4370dn/MF4350d Starter Guide - Page 25
![](/manualimages/h/m/canon-mf4350d-imageclass-mf4370dnmf4350d-starter-guide-15c2088_25_a7e0.png)
![](/manualimages/h/m/canon-mf4350d-imageclass-mf4370dnmf4350d-starter-guide-15c2088_25_a7e0.png)
... connection and network connection Network Connection is available only for MF4370dn. Network Connection (For details about the set up , see p. 31.)
The following functions are two ways to the following functions are available with Network Connection: PC Print, Remote UI, PC Fax, Scan
For more information on how to use the USB...
imageCLASS MF4370dn/MF4350d Starter Guide - Page 26
![](/manualimages/h/m/canon-mf4350d-imageclass-mf4370dnmf4350d-starter-guide-15c2088_26_95ad.png)
![](/manualimages/h/m/canon-mf4350d-imageclass-mf4370dnmf4350d-starter-guide-15c2088_26_95ad.png)
...the machine as scanner. The FAX Driver would then converts this software to easily import images scanned with a scanner into an image that use the machine as the printer, and specifies ...its destination(s) and options. MF Toolbox MF Toolbox is available only for MF4370dn. - Color Network ScanGear is a program that allows you to print documents in Windows Vista ...
imageCLASS MF4370dn/MF4350d Basic Operation Guide - Page 1
![](/manualimages/t/c/canon-mf4350d-imageclass-mf4370dnmf4350d-basic-operation-guide-877cc63_1_ce8e.png)
![](/manualimages/t/c/canon-mf4350d-imageclass-mf4370dnmf4350d-basic-operation-guide-877cc63_1_ce8e.png)
... reading this product. Basic Operation Guide
Before Using the Machine Documents and Print Media Registering Destinations in the Address Book Copying Fax Printing Scanning Network (MF4370dn Only) Settings from a PC (MF4370dn Only) Maintenance Troubleshooting Machine Settings Appendix
Please read this guide before operating this guide, store it in a safe place for future reference...
imageCLASS MF4370dn/MF4350d Basic Operation Guide - Page 2
![](/manualimages/t/c/canon-mf4350d-imageclass-mf4370dnmf4350d-basic-operation-guide-877cc63_2_c1f9.png)
![](/manualimages/t/c/canon-mf4350d-imageclass-mf4370dnmf4350d-basic-operation-guide-877cc63_2_c1f9.png)
... the Address Book ˔ Copying ˔ Fax ˔ Printing ˔ Scanning ˔ Network (MF4370dn Only) ˔ Settings from a PC (MF4370dn Only) ˔ Maintenance ˔ Troubleshooting ˔ Machine Settings ˔ Appendix... Set Up the Machine ˔ Make Fax Settings ˔ Set Up Network Connection (MF4370dn Only) ˔ Set Up Computers and Software ˔ Appendix
Read this manual next....
imageCLASS MF4370dn/MF4350d Basic Operation Guide - Page 7
![](/manualimages/t/c/canon-mf4350d-imageclass-mf4370dnmf4350d-basic-operation-guide-877cc63_7_58e1.png)
![](/manualimages/t/c/canon-mf4350d-imageclass-mf4370dnmf4350d-basic-operation-guide-877cc63_7_58e1.png)
... Introduction to Using Scanner Functions 7-3
For Scanning Documents to a Computer Connected with USB Cable ..... 7-3 For Scanning Documents from a Networked Computer (MF4370dn Only 7-3 Basic Scanning Operations 7-4 Scanning Documents to a Computer Connected with USB Cable 7-4 Scanning Documents from a Networked Computer (MF4370dn Only 7-4 Canceling Scan Jobs to a Computer Connected with USB...
imageCLASS MF4370dn/MF4350d Basic Operation Guide - Page 8
![](/manualimages/t/c/canon-mf4350d-imageclass-mf4370dnmf4350d-basic-operation-guide-877cc63_8_edfc.png)
![](/manualimages/t/c/canon-mf4350d-imageclass-mf4370dnmf4350d-basic-operation-guide-877cc63_8_edfc.png)
...CANADA PROGRAM-CANADA PROGRAMME 10-20 Transporting the Machine 10-22 For MF4370dn 10-22 For MF4350d 10-25
11 Troubleshooting 11-1
Clearing Jams...SETTINGS 12-10
13 Appendix 13-1
Specifications 13-2 General 13-2 Copier 13-3 Printer 13-3 Scanner (Scanning via USB 13-3 Scanner (Scanning via Network 13-3 Facsimile 13-4 Telephone 13-4
Index 13-5
12 Machine Settings 12-1
Machine Settings...
imageCLASS MF4370dn/MF4350d Basic Operation Guide - Page 9
![](/manualimages/t/c/canon-mf4350d-imageclass-mf4370dnmf4350d-basic-operation-guide-877cc63_9_c030.png)
![](/manualimages/t/c/canon-mf4350d-imageclass-mf4370dnmf4350d-basic-operation-guide-877cc63_9_c030.png)
... the manuals may not be functional. The table below shows the available features on a product basis.
: available -: not available
COPY
PRINT
SCAN
Remote UI
FAX
(Network Simplex ADF
Board)
imageCLASS MF4370dn
imageCLASS MF4350d
- viii Preface
Preface
Preface
Thank you for your safety. Before using the machine, please read the following instructions for choosing a Canon...
imageCLASS MF4370dn/MF4350d Basic Operation Guide - Page 30
![](/manualimages/t/c/canon-mf4350d-imageclass-mf4370dnmf4350d-basic-operation-guide-877cc63_30_c349.png)
![](/manualimages/t/c/canon-mf4350d-imageclass-mf4370dnmf4350d-basic-operation-guide-877cc63_30_c349.png)
...1-3 ᶃADF (Automatic Document Feeder) Holds documents and feeds them automatically into the scanning area.
ᶄSlide guides Adjust to the width of the document.
ᶅDocument feeder...copies, prints and faxes.
ᶉPaper cassette (For MF4370dn)/Paper feeding tray (For MF4350d) Loads the paper supply.
ᶊScanning area Scans documents from its original position for LTR/A4 paper....
imageCLASS MF4370dn/MF4350d Basic Operation Guide - Page 156
![](/manualimages/t/c/canon-mf4350d-imageclass-mf4370dnmf4350d-basic-operation-guide-877cc63_156_79f9.png)
![](/manualimages/t/c/canon-mf4350d-imageclass-mf4370dnmf4350d-basic-operation-guide-877cc63_156_79f9.png)
... 7-2 Introduction to Using Scanner Functions 7-3
For Scanning Documents to a Computer Connected with USB Cable 7-3 For Scanning Documents from a Networked Computer (MF4370dn Only 7-3 Basic Scanning Operations 7-4 Scanning Documents to a Computer Connected with USB Cable 7-4 Scanning Documents from a Networked Computer (MF4370dn Only 7-4 Canceling Scan Jobs to use scanner functions.
imageCLASS MF4370dn/MF4350d Basic Operation Guide - Page 158
![](/manualimages/t/c/canon-mf4350d-imageclass-mf4370dnmf4350d-basic-operation-guide-877cc63_158_6334.png)
![](/manualimages/t/c/canon-mf4350d-imageclass-mf4370dnmf4350d-basic-operation-guide-877cc63_158_6334.png)
... USB. (See "Set Up Computers and Software," in the Starter Guide or "Set Up the Machine," in the e-Manual.)
For Scanning Documents from a Networked Computer (MF4370dn Only)
˔ Network settings Set the network settings to enable your machine to Using Scanner Functions
This section describes the things that you must do ...
imageCLASS MF4370dn/MF4350d Basic Operation Guide - Page 176
![](/manualimages/t/c/canon-mf4350d-imageclass-mf4370dnmf4350d-basic-operation-guide-877cc63_176_c3e1.png)
![](/manualimages/t/c/canon-mf4350d-imageclass-mf4370dnmf4350d-basic-operation-guide-877cc63_176_c3e1.png)
12 Close the toner cover.
13 Lower the scanning platform.
- Cleaning the Machine
Fuser Roller
If black streaks appear with printing, the fuser roller ...When some jobs are stored in memory, this occur, clean the fuser roller in the multi-purpose tray.
˙For MF4370dn
Maintenance
10-5 Should this function is replaced. Open the cover and make sure the toner cartridge is properly set in the...
imageCLASS MF4370dn/MF4350d Basic Operation Guide - Page 193
![](/manualimages/t/c/canon-mf4350d-imageclass-mf4370dnmf4350d-basic-operation-guide-877cc63_193_a095.png)
![](/manualimages/t/c/canon-mf4350d-imageclass-mf4370dnmf4350d-basic-operation-guide-877cc63_193_a095.png)
...section describes the required procedures before transporting the machine. Maintenance
10-22
For MF4370dn
Follow this procedure to avoid vibration damage to the machine when transporting it ...extension, fold the paper stopper, and then push the output tray extension into the machine.
5 Lift the scanning platform (A) until it is locked. (You will hear an audible "click.")
6 Hold the grip (A)...
imageCLASS MF4370dn/MF4350d Basic Operation Guide - Page 223
![](/manualimages/t/c/canon-mf4350d-imageclass-mf4370dnmf4350d-basic-operation-guide-877cc63_223_c6a6.png)
![](/manualimages/t/c/canon-mf4350d-imageclass-mf4370dnmf4350d-basic-operation-guide-877cc63_223_c6a6.png)
...(2) (0-3) (2) (0-3) (2) (0-3) (2)
Settings
Applicable Page
e-Manual "Introduction of the Machine"
Machine Settings
12-4 SCAN - The menus described in bold text.
- FRENCH - ON - PORTUGUESE
Applicable Page p. 5-21
Applicable Page...the country of each menu may not be available. - Depending on the MF4370dn. Depending on the model of your machine, some settings may not be ...
imageCLASS MF4370dn/MF4350d Basic Operation Guide - Page 239
![](/manualimages/t/c/canon-mf4350d-imageclass-mf4370dnmf4350d-basic-operation-guide-877cc63_239_4b83.png)
![](/manualimages/t/c/canon-mf4350d-imageclass-mf4370dnmf4350d-basic-operation-guide-877cc63_239_4b83.png)
... Time
Weight Dimensions
Installation Space Environmental Conditions Display Languages Acceptable Documents Acceptable Paper Stock Printable Area Scanning Area
Personal Desktop
120-127 V, 60 Hz (Power requirements differ depending on the condition and environment of the
machine. MF4370dn: Approx. 29.1 lb (13.2 kg) (including toner cartridge) MF4350d: Approx. 29.5 lb (13.4 kg) (including...
imageCLASS MF4370dn/MF4350d Basic Operation Guide - Page 240
![](/manualimages/t/c/canon-mf4350d-imageclass-mf4370dnmf4350d-basic-operation-guide-877cc63_240_4cb9.png)
![](/manualimages/t/c/canon-mf4350d-imageclass-mf4370dnmf4350d-basic-operation-guide-877cc63_240_4cb9.png)
... USB)
Type Maximum Scanning Size Scanning Resolution
Scanning Speed
Host Interface System Requirements Device Driver
Color scanner 8 1/2" × 14" (216 mm × 356 mm) 600 × 1200 dpi (optical) 9600 × 9600 dpi (enhanced) Color: 4.5 msec/line (600 dpi) ...
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