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Canon FAXPHONE L90 Support Question

Canon FAXPHONE L90 Support Question

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Question posted by dawn70210 on March 12th, 2012

We Are Getting Error Code 0001. How Do I Fix This?

Please help trying to figure out why we are not receiving some faxes from our vendors? Is this something with our fax machine or theirs? It is error code 0001

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Related Canon FAXPHONE L90 Manual Pages

Reference Guide FAXPHONE L90 - Page 12

Before Using the Machine 1 Document and Paper 2 Sending and Receiving 3 Copying 4 Printing 5 System Manager Settings 6 Maintenance 7 Troubleshooting 8 Appendix...CANADA PROGRAM-CANADA PROGRAMME 7-20 Transporting the Machine ...7-23 8 Troubleshooting ...8-1 Clearing Jams ...8-3 Document Jams...8-3 Paper Jams...8-5 LCD Messages...8-10 Error Codes ...8-16 Table of Contents Index xi
Reference Guide FAXPHONE L90 - Page 120

Before Using the Machine 1 Document and Paper 2 Sending and Receiving 3 Copying 4 Printing 5 System Manager Settings 6 Maintenance 7 Troubleshooting 8 Appendix 9 8 Troubleshooting Back Previous Next TOP Clearing Jams...8-3 Document Jams 8-3 Paper Jams 8-5 LCD Messages 8-10 Error Codes ...8-16 If is displayed 8-18 Re-Loading the Paper 8-18 Changing the Paper Size Setting ...
Reference Guide FAXPHONE L90 - Page 132

...a few parts and try again one by FAXPHONE L90 with low resolution. ...No.1, mode); Up to send any documents stored in memory. Wait for the machine to 256 jobs for broadcasting by the numeric keys. Also print, send, or... entered recipients for sending and receiving. Specify the recipient other party sends the fax by one -touch speed dialing key or coded speed dialing that has already ...
Reference Guide FAXPHONE L90 - Page 133

...-touch speed dialing key or coded speed dialing you pressed. Action Install a new cartridge. Back Previous Next TOP REGISTERING KEY CANNOT REGISTER Description Action SET DOCUMENT Description Action SYSTEM ERROR EXXX Description Action The selected one -touch speed dialing key. Before Using the Machine 1 Document and Paper 2 Sending and Receiving 3 Copying 4 Printing 5 System...
Reference Guide FAXPHONE L90 - Page 135

...Table of Contents Index 8-16 Before Using the Machine 1 Document and Paper 2 Sending and Receiving 3 Copying 4 Printing 5 System Manager Settings 6 Maintenance 7 Troubleshooting 8 Appendix 9 Back Previous Next TOP Error Codes An error code is a four-digit code shown on p. 9-20. See the following for individual error codes. For details on reports, see "Printing Reports...
Reference Guide FAXPHONE L90 - Page 169

... Dialing Codes," on p. 3-7.) Registers the group name (max. 20 characters, including spaces). Sets the subaddress (20 digits). Table of time before the machine returns an error when no data is off. ERROR TIME OUT ON OFF Back Previous Next TOP Sets the optional settings for sending faxes. GROUP DIAL NAME PRINTER SETTINGS Setting Item 1. The...
Reference Guide FAXPHONE L90 - Page 177

... you receive a document. : Prints a report only when a reception error occurs. 6. Press [Stop/Reset] to return to select , then press [OK]. 5. Press [ ] or [ ] to the standby mode. OK: Transmission successful - Press [Menu]. 2. Press [ ] or [ ] to select , then press [OK]. 4. FULL: Memory became full during Manual TX ˔ Error code: For descriptions of error codes, See "Error Codes...
Reference Guide FAXPHONE L90 - Page 178

... [ ] to select , then press [OK]. 4. Press [Menu]. 2. NG: Reception failed ˔ Error code: For descriptions of Contents Index 9-22 Table of error codes, see "Error Codes," on p. 8-16. Before Using the Machine 1 Document and Paper 2 Sending and Receiving 3 Copying 4 Printing 5 System Manager Settings 6 Maintenance 7 Troubleshooting 8 Appendix 9 Report Items The...
Reference Guide FAXPHONE L90 - Page 183

... set up by fax machines to identify the call as an incoming document. The buffer is divided into one device or process from being sent or copied, or scanned into the machine. Table of the machine's transactions, both sent and received. Refers to prevent one -touch speed dialing keys and coded speed dialing codes. This is a feature...
Reference Guide FAXPHONE L90 - Page 184

... The resolution setting for indicating a machine's resolution. Back Previous Next TOP E ECM Error Correction Mode. If the call is automatically received. If the call is from another fax, the transmission is from a machine. With this feature, one telephone line can pick up the handset. Press [Coded Dial] and a two-digit code using the numeric keys. A cookie allows...
Reference Guide FAXPHONE L90 - Page 190

... Machine 1 Document and Paper 2 Sending and Receiving 3 Copying 4 Printing 5 System Manager Settings 6 Maintenance 7 Troubleshooting 8 Appendix 9 Table of Contents Index Document requirements 2-2 Documents stored in memory Checking 3-35 Deleting 3-35 DRPD 3-24 E Energy Saver key 1-6 Error codes 8-16 External device jack 1-5 F FAX/TEL 3-23 Fax dialing features 3-18 Fax mode 1-9 Fax...
Reference Guide FAXPHONE L90 - Page 192

... Using the Machine 1 Document and Paper 2 Sending and Receiving 3 Copying 4 Printing 5 System Manager Settings 6 Maintenance 7 Troubleshooting 8 Appendix 9 Troubleshooting Clearing jams 8-3 Copying 8-30 Error codes 8-16 General 8-19 If a power failure occurs 8-36 If you cannot solve a problem 8-37 LCD messages 8-10 Paper feeding 8-20 Printing 8-32 Sending/Receiving 8-21 Telephone...
FAXPHONE L90 Basic Operation Guide - Page 13

What Can I Do with This Machine? LCD Messages 8-9 Error Codes 8-16 If is displayed 8-18 Re-loading the Paper 8-18 Changing the Paper Size Setting 8-19 If a Power Failure Occurs 8-21 If You Cannot Solve a Problem 8-22 Customer Support (U.S.A 8-22 Customer Support (Canada 8-22 9 Machine Settings 9-1 Machine Settings 9-2 Printing USER DATA LIST 9-2 Accessing the Setting Menu...
FAXPHONE L90 Basic Operation Guide - Page 24

... line shared with This Machine? A dedicated extension off a PBX machine without "Call Waiting" can be used with communications equipment and the sending and receiving of this machine to be used . ...Order an RJ11-C modular jack (USOC code), which may cause a fax error. the 2500 (Touch Tone) or 500 (Rotary/Pulse Dial) telephones. This machine is not present, installation cannot occur....
FAXPHONE L90 Basic Operation Guide - Page 28

B. Order an CA11A modular jack (USOC code), which may cause a fax error. C. DDD (DIRECT DISTANCE DIAL) LINE -orIDDD (INTERNATIONAL DIRECT ...by the telephone company. The rated value is thermostatically controlled. Use one line per machine. Order Information 1. What Can I Do with the machine. Provide only a single-line to touch-tone or rotary telephone set terminated with...
FAXPHONE L90 Basic Operation Guide - Page 164

8 Troubleshooting Clearing Jams 8-2 Document Jams 8-3 Paper Jams 8-4 LCD Messages 8-9 Error Codes 8-16 If is displayed 8-18 Re-loading the Paper 8-18 Changing the Paper Size Setting 8-19 If a Power Failure Occurs 8-21 If You Cannot Solve a Problem 8-22 Customer Support (U.S.A 8-22 Customer Support (Canada 8-22 Troubleshooting
FAXPHONE L90 Basic Operation Guide - Page 179

Error Code 0001 0070 0071 0080 Description The sender may not be using a G3 fax machine. Resend the document. For details on reports, see Chapter 9, "Appendix," in memory. Reception was manually canceled on an ERROR TX REPORT or an ERROR RX REPORT when an error occurs. The recipient's machine did not respond within 35 seconds. Print, send, or delete any...
FAXPHONE L90 Basic Operation Guide - Page 180

Error Code 008D 00A0 00A1 00FF Description The recipient's machine has run out of paper. Action Ask the recipient to make sure that paper is properly connected, and try again. Check if the recipient's number is correct or the telephone cable is loaded in their machine. Resend the document if necessary. Troubleshooting 8-17 Clear the document...
FAXPHONE L90 Basic Operation Guide - Page 202

...Machine Settings 9-15 SETTINGS 1. No report is printed automatically every 60 transactions. - OUTPUT YES - Prints the information and image of the first page of fax/telephone numbers and names registered for coded...1. ACTIVITY REPORT 2. CODED DIAL LIST 8. TX REPORT PRINT ERROR ONLY OUTPUT NO OUTPUT YES 2. Prints a report only when a transmission error occurs. USER DATA ...
FAXPHONE L90 Basic Operation Guide - Page 211

... Energy Saver key 1-5 Error codes 8-16 External device jack 1-4 F FAX/TEL 4-3 Fax features ii Fax mode 1-8 Fax numbers Registering in Address Book 3-8 FAX SETTINGS 9-4, 9-8 Fuser ...Faxes 3-5 Image Quality key 1-7 J Jams Document 8-3 Paper 8-4 L LCD Messages 8-9 Standby mode 1-8 LCD display 1-5 Line jack 1-4 Loading Document 2-4 Envelopes 2-9 Paper 2-9 Location xv M Machine components 1-2 Machine...

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