Get support for Canon DR-3010C - imageFORMULA - Document Scanner

Canon DR-3010C Support Question

Canon DR-3010C Support Question

Find answers below for this question about Canon DR-3010C - imageFORMULA - Document Scanner.
Need a Canon DR-3010C manual? We have 1 online manual for this item!
Question posted by ravidcosta0 on August 30th, 2013

How To Set Paper Jamming In Canon Mf 3010'

The person who posted this question about this Canon product did not include a detailed explanation. Please use the "Request More Information" button to the right if more details would help you to answer this question.

Current Answers

Answer #1: Posted by RathishC on August 30th, 2013 6:39 PM
This answer was accepted by the poster of the original question.
RathishC

Member since:
June 19th, 2012

Points: 2,516,090
1,100
points
Hi Ravidcosta0,

You may refer to the link given below for steps on how to resolve paper jam issues:

http://bit.ly/1a7kdfb

Hope this helps.

Thanks & Regards
Rathish C
#iworkfordell

Related Canon DR-3010C Manual Pages

User Manual - Page 3

... 8 2. Installing the Software 13 Setup Disc 13 Software Installation 14 Connecting the Scanner to operate the machine correctly, and avoid damaging the machine. Symbols Used in This Manual The following symbols are used in a safe place for purchasing the Canon imageFORMULA DR-3010C. CAUTION Indicates a caution concerning operations that may lead to death or injury...
User Manual - Page 4

... Text Data of the Scanner 66 Cleaning the Sensor Glass and the Rollers 67 2. Removing the Document Feed Tray 81 Chapter 8 Appendix 82 Specifications 82 Specifications 82 Replacement Parts 83 External Dimensions 84 INDEX 86 4 DR-3010C Handling Paper Jams/Double Feed Detection 34 7. Starting the Job Registration Tool 56 2. Job Registration Tool Settings Dialog Box 57...
User Manual - Page 7

... your hand on the scanner. It is securely and completely inserted into the scanner and when removing jammed paper. Failure to take the scanner apart or modify it...paper. 7 DR-3010C Then, contact your local authorized Canon dealer or service representative for further information. • Do not drop the scanner, or subject it to have the unit serviced. • Before moving the scanner...
User Manual - Page 9

... the text and background are using. 9 DR-3010C For information on the Job Function,see Chapter 5, "Job Registration Tool Settings," on p.56. „ Auto Start The scanner is equipped with an auto start function, which enables scanning to be automatically started when a document placed in the same format as the document. „ Folio Scan You can...
User Manual - Page 10

... when you set the switch to be automatically turned ON/OFF in accordance with the parts of error occurs. OPEN Button Use to open . : Displayed if a paper jam is detected. : Displayed if a double feed is linked to 'AUTO', the scanner is detected while scanning. : Displayed if another type of the scanner before placing documents. Document Eject Tray...
User Manual - Page 13

...; The USB cable you purchased the computer or the manufacturer of the DR-3010C is included on the DR-3010C Setup disc. • DR-3010C Driver/Job Registration Tool The scanner driver for using either Typical Installation or Custom Installation. For details, contact your local authorized Canon dealer. • Scanning speeds are using should be the one originally...
User Manual - Page 19

... to the Long Document mode. (See "Setting the Long Document Mode," on p.36.) 19 DR-3010C Scanning Methods 26 Scanning With CapturePerfect 3.0 26 Scanning with the Job Function 28 Using the Scan Panel 30 Special Scanning 30 5. Documents The scanner can scan documents up to 39.2" (1000 mm) long by setting the scanner to LTR/A4. Handling Paper Jams/Double Feed Detection...
User Manual - Page 20

.... 20 DR-3010C Plastic Card Size: 2.12" x 3.37" (53.9 mm x 85.5 mm) (ISO7810 standard) Card thickness: 0.03" (0.76 mm) or less Orientation: Horizontal feeding only Embossed cards can cause a paper jam or malfunction. IMPORTANT A document must meet the following types of the document and then scan the photocopy. Always clean the internal parts of the scanner after...
User Manual - Page 31

...Basic] tab in half to scan different sized documents together, such as a single image. Paper Size Settings," on p.43. 31 DR-3010C Scanning Side Settings," on p.42. Scanning Side Settings," on setting the scanning conditions, see Chapter 4, "ISIS/ TWAIN Driver Settings - Scanning Different Sized Documents Together You can set the scanning conditions to be skipped Scanning (Single...
User Manual - Page 34

... scanner and the scanning stops. Error Code for a Paper Jam Error Code for your registered user preferences, and they will be reflected in the eject tray. 34 DR-3010C After each batch of documents ...[Panel Feeding], press the Scan button after placing the next document to recall your settings later, select the name of documents one page at a time Select [Automatic Feeding] or [Panel...
User Manual - Page 35

... enabled in the [Others] tab in the Properties for Canon DR-3010C dialog box, the image data of the document is open (d). d c IMPORTANT Make sure to continue scanning from inside the scanner. 4 Close the front unit by pushing until it clicks into place. If the jammed paper tears while you are pulling it out, make sure to...
User Manual - Page 36

... and be scanned with the Classic View, double-click [Scanners and Cameras]. This allows the scanner to detect and scan documents up to 39.2" (1,000 mm) long by setting the scanner to avoid paper jams. Control Panel (Category View) Printers and Other Hardware Control Panel (Classic View) 3 Right-click [CANON DR-3010C USB] → click [Properties]. 1 From the Windows task...
User Manual - Page 38

... Scanner]. 3 Select [CANON DR-3010C] → click [OK]. 38 DR-3010C Before Using the Scanner 38 2. Before Using the Scanner To use the DR-3010C with an ISIS/TWAIN-compliant application, the DR-3010C must first be used. ISIS/TWAIN Driver Properties Dialog Box 39 Scan Mode Settings 40 Auto Color Detection 41 Paper Size Settings 42 Scan Resolution Settings 43 Scanning Side Settings...
User Manual - Page 42

Paper Size Settings This section describes the procedure for selecting the size for Canon DR-3010C dialog box → select the page size from the [Brightness] tab. When using the Long Document mode (See "Setting the Long Document Mode," on p.36.) • When [Auto-detection] is selected, the Area setting from the Mode drop-down list. NOTE • Click [Auto...
User Manual - Page 52

... document). After you clear the paper jam or resolve the error, you select [Rapid recovery system] and a paper jam or other error during scanning. 1 Click the [Others] tab in the Properties for Canon DR-3010C dialog box → select the [Rapid recovery system] check box → click [OK]. Double Feed Detection This section describes the procedure for setting the scanner...
User Manual - Page 69

...document holding guide), contact your local authorized Canon dealer or service representative. 3 Open the roller cover by placing your fingers in each respective section. Doing so many damage them if necessary before the message is displayed. • Make sure to wear out, paper jams... DR-3010C CAUTION Do not use excessive force when removing or attaching the rollers and document ...
User Manual - Page 74

... [Printers and Other Hardware] in the working field → click [Scanners and Cameras]. Resetting the Counter After replacing the feed rollers, open the counter settings dialog box and reset the counter. 1 From the Windows task bar, click [Start] → [Control Panel]. 3 Right-click [CANON DR-3010C USB] → click [Properties]. 4 Click the [Maintenance] tab →...
User Manual - Page 77

.... The Brightness setting is too low, or the paper is not possible. Symptoms Problem Solution Double-sided scanning is too thin. Click the [Basic] tab in the Properties for Canon DR-3010C dialog box → select the [Prevent Bleed Through / Remove Background] check box. Symptoms Problem Solution Lines, smudges, or dirt appear on removing jammed documents, see...
User Manual - Page 78

... or rollers inside the scanner may be dirty. Contact your local authorized Canon Dealer, or service representative. 78 DR-3010C For more information on p.34. Handling Paper Jams/Double Feed Detection," on closing the front unit, see "6. Symptoms Problem Solution The scanned image is open. For more information on again. Scanning documents with an application...
User Manual - Page 87

CE-IE-632-02 87 DR-3010C Job Registration Tool 56 K Kensington...10 L Launcher, setting 61 Load limit mark 22 Long Document mode 36 M Maintenance ...66 Minus key ...10 Moving the scanner 6 N Name of parts ...10 O OPEN button ...10 Operating system 12 Operation panel 10 P Page Separation mode 22 Paper jam, clearing 34 Plus key ...10 Power connector...

Similar Questions

Ask a New Question
Use the box below to post a new question about this Canon product .
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

Canon Manuals

Find free Canon DR-3010C - imageFORMULA - Document Scanner manuals and user guides available at ManualOwl.com. Try out our unique manual viewer allowing you to interact with manuals from directly within your browser!

Canon Reviews

View thousands of Canon user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete Canon customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Canon customer service rankings, employee comments and much more from our sister site.

Canon Recalls

Find comprehensive Canon recall information updated hourly on RecallOwl.com.