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Brother International PC-8500 Support Question

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Question posted by leeanneshilo on January 2nd, 2020

Touch Screen Not Responding

My PC-8500D was not used for 5 years, but was in working condition when last used. Now, the machine turned on and the display on the screen appears fine, but the touch screen does not respond at all.I can sew - but only a straight stitch, since no other option can be selected.

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Answer #1: Posted by Odin on January 2nd, 2020 11:27 AM

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Odin

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You may need a software update. Go to https://help.brother-usa.com/app/answers/detail/a_id/152905/p/6405. If the issue persists or if you require further advice, you'll have to consult the manufacturer, for which use the contact information at https://www.contacthelp.com/brother%20international/customer-service.

Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

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Accessory Catalog - Page 4

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Accessory Catalog - Page 8

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Accessory Catalog - Page 15

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Users Manual - English - Page 5

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Users Manual - English - Page 10

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Users Manual - English - Page 15

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Users Manual - English - Page 16

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Users Manual - English - Page 17

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Users Manual - English - Page 25

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Users Manual - English - Page 28

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Users Manual - English - Page 29

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