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Brother International MFC-J625DW Support Question

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Question posted by sangarank88 on March 14th, 2015

'unable To Clean76' Still Showing After Clearing Jam.

I have cleared all jam paper, however the "Unable to clean76" command still showing and unable to print. Need a solution before i change my print.

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Answer #1: Posted by aureliamarygrace on March 14th, 2015 1:44 AM

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aureliamarygrace

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This error appears when there's a Foreign materials in the maintenance unit, ASF motor defective, Maintenance unit defective or Main PCB defective.

Please see the attached image file for the solution to this. Or click the link below and scroll down to page 86 or 2-41 to view and read the solution clearly:

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Mobile Print/Scan Guide - English - Page 62

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