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Brother International MFC-J265w Support Question

Brother International MFC-J265w Support Question

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Question posted by pokey23 on April 25th, 2015

Print Head Wont Move

My brother mfc-j265w print head wont move from the right side of machine. I have searched the web for a fix. I have tried cleaning the encoder strip, checking for a paper jam, also resetting the printer. The problem all started with the unable to init 4f error message. Then I discovered that the print wouldn't move. Any ideas? Larry

Current Answers

Answer #1: Posted by sabrie on April 26th, 2015 3:44 PM
sabrie

Member since:
May 23rd, 2013

Points: 3,306,778
80
points
If the print head is locked to the right side of the machine, press and hold the STOP/EXIT key for 5 seconds. This will cause the print head to move automatically to the middle of the machine


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Related Brother International MFC-J265w Manual Pages

Software Users Manual - English - Page 10

... Troubleshooting button to the Brother Genuine Supplies web site. Click the Visit the Genuine Supplies website button for monitoring the status of one or more devices, allowing you to get immediate notification of error messages such as paper empty, paper jam or ink replacement required. Monitoring the machine's status 1 Once you can check the device status at anytime by...
Software Users Manual - English - Page 127

... Quit Status Monitor from the pop-up menu in Macintosh HD/Library/Printers/Brother/Utilities.  Updating the machine's status If you see error messages such as paper empty, paper jam or ink replacement required at what interval the software will update the machine status information. Printing and Faxing Status Monitor 8 The Status Monitor utility is open, click...
Advanced Users Manual - English - Page 47

... is finished, the machine will automatically clean the print head when needed. a Press Menu. Press OK. e Press Color Start. f Check the quality of the four color blocks on your output, some of the following:  If all four colors at least five times and the print has not improved, try installing a new Genuine Brother Brand replacement ink cartridge...
Advanced Users Manual - English - Page 48

... to choose it. j After cleaning is still missing, call Brother Customer Service. (See Brother numbers on page i in the Basic User's Guide.) IMPORTANT DO NOT touch the print head. The machine starts printing the Print Quality Check Sheet again. After replacing the ink cartridge, check the print quality. If the problem still exists, repeat the cleaning and test print procedures at least five...
Basic Users Manual - English - Page 9

... 11 Removing small printouts from the machine 13 Printable area 14 Paper settings...15 Paper Type ...15 Paper Size ...15 Acceptable paper and other print media 16 Recommended print media 16 Handling and using print media 16 Choosing the right print media 18 3 Loading documents 20 How to load documents 20 Using the ADF (MFC-J410W only 20 Using the scanner...
Basic Users Manual - English - Page 11

... your faxes or Fax Journal report 59 Document jam (MFC-J410W only 60 Printer jam or paper jam 61 Troubleshooting 63 If you are having difficulty with your machine 63 Dial Tone ...73 Telephone line interference / VoIP 73 Machine Information 74 Checking the serial number 74 Reset functions 74 How to reset the machine 74 C Menu and features 75 On-screen programming...
Basic Users Manual - English - Page 69

... the machine's memory. Data Remaining Print data is not installed properly. Disconnected The other person or other Try to cool down. 55 You cannot change the Receive Mode from the ADF was too long. (See Using the ADF (MFC-J410W only) on page 20.) (See Document jam (MFC-J410W only) on page 33.) High Temperature The print head...
Basic Users Manual - English - Page 71

... fax be printed at both ends. (See Printer jam or paper jam on page 9.) The paper is not properly loaded in another memory card that is working. Remove the jammed paper by putting in the paper tray. You tried to the Caller ID service from your memory card if it contains less than 999 files. If the error remains, check the...
Basic Users Manual - English - Page 76

... it locks securely in this area. IMPORTANT DO NOT use the paper support flap for Legal size paper. Check both sides of the machine and lift the scanner cover (1) until the print head moves to release the lock ( ). h Push the paper tray firmly back into the machine. f Using both hands, grasp the plastic tabs on your skin or...
Basic Users Manual - English - Page 77

... message will disappear after the machine re-starts printing. Right-click and choose Brother MFC-XXXXX (where XXXXX is your computer, as the machine pauses during the printing process. B 63 Most problems can be made from within that country. Click Start and then Printers and Faxes. If you are having difficulty with your machine, check the chart below and follow...
Basic Users Manual - English - Page 78

...page 16.) The machine prints blank pages. Clean the print head. (See Cleaning the print head in appendix A in the Advanced User's Guide.) Printed text or images are adjusted correctly. (See Loading paper and other print media on page 9.) Make sure the Jam Clear Cover is loaded properly in text or graphics. Check the printing alignment. (See Checking the print alignment in appendix...
Basic Users Manual - English - Page 90

... BP71 Brother BP61 Other Glossy Transparency Paper Size - Sets the size of paper in 15 the paper tray. Sets the type of the 15 paper in the paper tray. 76 Page See 1. Cleaning - The factory settings are shown in Bold with an asterisk. Descriptions Lets you clean the print head. Off 0Sec 30Secs 1Min 2Mins* 5Mins Paper Type - Lets you check...
Basic Users Manual - English - Page 121

World Wide Web i E 107 Wireless Network See Quick Setup Guide and Network User's Guide. T TAD (telephone answering device), external 25, 33 connecting 33, 34...calls 69 Network 72 phone line or connections 66 PhotoCapture Center 71 printing 63 printing received faxes 66 receiving faxes 67 scanning 70 software 70 paper jam 61 V Voice Mail 30 W Warranties Notice-Disclaimer iii USA ...
Network Users Manual - English - Page 15

... download page for this protocol is used to download BRAdmin Professional 3. 8 Web Services 1 The Web Services protocol enables Windows Vista® and Windows® 7 users to install the Brother printer driver by right-clicking the machine icon from the Network folder. (See Installation when using Web Services (Windows Vista® and Windows® 7) on the Windows Vista...
Network Users Manual - English - Page 19

...; users. • If you can search for new devices automatically. 12 Enter the new password. Configuring your machine for a network with an Ethernet cable connection (DCP-J715W, MFC-J615W and MFC-J630W only) Setting up the IP address and subnet mask 2 Using the BRAdmin Light utility to configure your machine as a network printer 2 2 BRAdmin Light 2 The BRAdmin...
Network Users Manual - English - Page 24

...print server settings using the control panel Network menu. (See Control panel setup on your desktop, Library, Printers, Brother, then Utilities. a Click the Start button, All Programs 1, Brother, MFC... your machine for a network with an Ethernet cable connection (DCP-J715W, MFC-J615W and MFC-J630W only) Using the Remote Setup to change the print server settings (MFC-J615W and MFC-J630W ...
Network Users Manual - English - Page 58

... depending on page 34. Please refer to choose WPS/AOSS and press OK. Check the box after you want to use them. Press a or b to the...machine searches for 2 minutes. f Press Menu, a or b to choose Network and press OK. (For DCP-J715W, MFC-J615W and MFC-J630W) Press a or b to choose WLAN and then press OK. and click Next. 4 e Read the Important Notice. Wireless configuration using the Brother...
Network Users Manual - English - Page 87

The remote PC does not have to be used to the machine WITHOUT printing through a central queue. 1 Windows® 1 1 Windows® Windows® 6 6 6 2 1 Client Computer 2 Network Printer (your machine) TCP/IP 80 Peer-to-Peer The device is connected to the network but each user prints directly to create self running executable files which when run on...
Network Users Manual - English - Page 101

...are unable to check my network devices are working properly. (See page 99.) 9 9 I 'm using the machine. The access ...Brother Solutions Center at: http://solutions.brother.com/ Make sure that the following : The power cord is connected properly and the machine is turned on and its link light is securely connected to the wireless access point/router. Paper is inserted properly in the paper...
Network Users Manual - English - Page 112

... configured to install. e The machine's Web Services Name will be shown with an Ethernet cable connection (DCP-J715W, MFC-J615W and MFC-J630W only) on page 9 first. • Verify the host computer and print server are either on your machine before you want A to pass data between the two devices. • Only printer support is your model name...

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