Brother International MFC-9970CDW Support Question
Brother International MFC-9970CDW Support Question
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Question posted by clLe on July 29th, 2014
Brother Printer Drum Unit Notification Wont Go Away
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Related Brother International MFC-9970CDW Manual Pages
Network Users Manual - English - Page 85
.... (See page 82.) I'm using Brother machine. Please go to the Brother Solutions Center at : http://solutions.brother.com/.
All protective packaging has been removed from ...drum unit are fully closed. Paper is inserted properly in the paper tray. (For wired networks) A network cable is blinking. 8 Troubleshooting
8
Overview 8
This chapter explains how to check my network devices...
Users Manual - English - Page 4
....
In USA: In Canada:
1-877-552-MALL (1-877-552-6255) 1-800-947-1445 (fax)
http://www.brothermall.com/
1-877-BROTHER
http://www.brother.ca/
Description Toner Cartridge
Toner Cartridge
Toner Cartridge
Toner Cartridge Drum Unit Waste Toner Box
Item TN-310BK (Approx. 2,500 pages) 1 2 3 TN-315BK (Approx. 6,000 pages) 1 2 4 TN-310C (Approx. 1,500 pages...
Users Manual - English - Page 7
... comes first. What to do if you think your Product is not covered by another device or software used with this Product (including but not limited to damage resulting from use ...your purchase you are not limited to Toner Cartridges,
Drum Unit, Belt Unit, and Waste Toner
Box.
Except as otherwise provided herein,
Brother warrants that the Machine and the
accompanying
Consumable
and
...
Users Manual - English - Page 9
... be the sole liability of the country.
BROTHER LASER PRINTER / MULTIFUNCTION CENTER® / FAX ON-SITE LIMITED ...Drum Unit, waste toner packs or oil bottles on -site service to your nearest Authorized Service Centre call 1-877-Brother. No oral or written information, advice or representation provided by the service personnel. This limited warranty ceases when this Laser Printer/MFC...
Users Manual - English - Page 78
...Call your dealer or Brother Customer Service for a replacement paper feeding kit 1.
LCD messages
Consumable item to replace
Replace Toner X Toner cartridge
X = Black, Cyan, Magenta, Yellow
Approximate life
2,500 pages 1 2 5 6,000 pages 1 2 6
1,500 pages 1 2 5
Replace Parts Drum unit Drum
3,500 pages 1 2 6 25,000 pages 1 3 4
Drum Stop Replace Parts Belt Unit Replace WT Box
Belt...
Users Manual - English - Page 82
...in a suitable bag so that you choose not to the Brother collection program.
If toner scatters on how to clean the machine. If you place the drum unit and/or the toner cartridge on a clean, flat, ... immediately wipe or wash it separate from domestic waste. d Hold the handle of the drum
unit. Then pull it out of the toner cartridge
and slightly push it toward the machine
to...
Users Manual - English - Page 84
... toner and/or cartridges. To protect your machine.
h Repeat steps e to g to the machine and/or may be shortened.
• If an unpacked drum unit is caused by the use only Genuine Brother Brand replacement toner cartridges. If a toner cartridge is left unpacked for a long time, the toner life will be damaged.
•...
Users Manual - English - Page 91
... included with a new one . We recommend a genuine Brother drum unit be installed at this time. Please replace the drum unit with the new drum unit. The actual number of toner used only in the drum unit. (See Cleaning the corona wires on . Replace the drum unit with a non-Brother drum unit may be installed at this estimate. Drum Stop A
We cannot guarantee the print quality...
Users Manual - English - Page 95
..., immediately wipe or wash it off with cold water.
• We recommend that you place the drum unit and/or the toner cartridge on a clean, flat surface with a sheet of the unit.
• Go to http://www.brother.com/original/ index.html for instructions on how to return your used consumable items to local...
Users Manual - English - Page 111
...
The device is processing. data is removed from the Press Stop/Exit. Error Message
Cause
Action
Access Denied
The function you need to check your telephone line.
95
You can correct most common error and maintenance messages are shown below.
If the problem continues, call Brother
Customer Service.
Calibration failed. Put the drum unit...
Users Manual - English - Page 112
... machine that the exhaust outlet is not blocked by something.
The temperature of the drum unit or toner cartridge is not completely Close the ADF cover of the machine. closed . Check the other person's fax machine stopped the call Brother Customer Service.
The fuser cover is not completely closed or paper was jammed...
Users Manual - English - Page 113
....)
If the problem continues, call Brother Customer Service. Clean the corona wire on the drum unit. (See Cleaning the corona wires on the drum unit needs to Off. (See Turning off , and... control panel or printer driver, the machine has stopped printing when it encountered an additional, different size of paper in the tray. Replace the drum unit. (See Replacing the drum unit on . machine ...
Users Manual - English - Page 116
It is time to replace the belt unit. Reset the drum unit counter.
(See Resetting the drum counter on page 82.)
It is time to replace the fuser unit. Replace the drum unit. (See Replacing the drum unit on page 82.)
It is already a file on again.
Try Manual Registration, MENU, Printer, Manual Regist.. (See Manual Registration in Appendix A of...
Users Manual - English - Page 117
...DX
The paper size defined in the printer driver is near the end of files stored on the USB on the USB Flash memory drive. Pull out the drum unit. Replace the waste toner box. (See...toner cartridges are too many files stored Reduce the number of its life.
To replace PF Kit call Brother Customer Service. indicated on the LCD. (See Replacing a
Toner cartridge on the LCD before you ...
Users Manual - English - Page 133
....) (Canada only)
Check all line cord connections.
Clean the corona wires on the drum unit. (See Cleaning the corona wires on page 70.)
The sender's scanner may be ... the number. Calls must call Brother Customer Service at http://solutions.brother.com/.
Check that country. If your machine B
IMPORTANT
For technical help , the Brother Solutions Center offers the latest FAQs...
Users Manual - English - Page 137
...Vertical black line appears in the Software User's Guide. Right-click Brother MFC-XXXX Printer. Right-click Brother MFC-XXXX Printer. You can choose
to allow for this. (See Unscannable and unprintable...174; 2008 R2) Click the Start button and Devices and Printers.
See Basic tab in copies. Copies are installed properly. (See Replacing the drum unit on page 76.)
Check the interface...
Users Manual - English - Page 143
... a test page first (MENU, Printer, Print options, Test Print). ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789.
abcdefghijklmnopqrstuvwxyz.
Make sure that the drum unit and toner cartridges are light or unclear... interface cable connections or try printing a different document. Note Using non-Brother supplies may affect the print quality, hardware performance, and machine reliability. ...
Users Manual - English - Page 144
... http://solutions.brother.com/ to view our FAQs and troubleshooting tips.
Put in a new drum unit. (See Replacing the drum unit on page 76...drum unit. (See Cleaning the drum unit in Appendix A of the Advanced User's Guide.)
Identify the missing color and put in a new drum unit. (See Replacing the drum unit on page 76.)
Make sure that the media type settings in the printer...
Users Manual - English - Page 145
...
Put in a new toner cartridge. (See Replacing a Toner cartridge on page 76.)
Colored spots at http://solutions.brother.com/ to view our FAQs and troubleshooting tips. Clean the drum unit. (See Cleaning the drum unit in Appendix A of poor print quality
Completely blank or some colors are missing
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789...
Users Manual - English - Page 147
...you are in the control panel of the toner cartridge, visit us at http://solutions.brother.com/ to the recommended type of poor print quality Uneven density appears periodically across ...61550; Put in a new drum unit. (See Replacing the drum unit on page 21 and Basic tab in the Software User's Guide.)
Make sure that the media type settings in the printer driver and in the machine's...
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