Brother International MFC-9970CDW Support Question
Brother International MFC-9970CDW Support Question
Find answers below for this question about Brother International MFC-9970CDW.Need a Brother International MFC-9970CDW manual? We have 6 online manuals for this item!
Question posted by cjwarren on December 5th, 2016
Drum Counter Didn't Reset
I replaced drum and followed instructions to reset counter but it still shows old number?
Current Answers
Answer #1: Posted by TommyKervz on December 5th, 2016 9:07 PM
TommyKervz
Member since:
January 10th, 2013 Points: 17,776,813
Member since:
January 10th, 2013 Points: 17,776,813
Hello. Please refer here http://support.brother.com/g/b/faqend.aspx?c=gb&lang=en&prod=mfc9465cdn_eu_as&faqid=faq00002837_013
Related Brother International MFC-9970CDW Manual Pages
Software Users Manual - English - Page 18
....
(For Windows Vista®)
Click the
button, Control Panel, Hardware and Sound, and then Printers.
(For Windows® 7)
Click the
button and Devices and Printers.
2
2
b Right-click the Brother MFC-XXXX Printer icon (where XXXX is your
operating system. • To access the printer driver settings, see the Help text in this...
Software Users Manual - English - Page 212
Scanning from the
(SCAN)
button follows the configuration of the Device Scan Settings screen of ControlCenter4 or Device Button tab
of ControlCenter2. (For Windows®, see ...)
Front
Back
Front
Back
(S)edge
13
(Short edge)
Document Layout Table • Duplex Scan is supported for MFC-9560CDW. • Duplex Scan is available from the ADF only. • The XPS file format is available...
IFAX Network Users Manual - English - Page 42
... 300 dpi Color 600 dpi Gray 100 dpi Gray 200 dpi Gray 300 dpi B&W 200 dpi B&W 200x100 dpi
9.Fax to Server -
-
(MFC-9460CDN and MFC-9465CDN)
7.Fax to Server
(MFC-9560CDW)
0.Network Reset -
-
-
-
(If you choose Color option) PDF* PDF/A Secure PDF
3
Signed PDF JPEG XPS (If you choose Gray option) PDF* PDF/A Secure...
Network Users Manual - English - Page 31
...4 Wireless configuration using the Brother installer application (For MFC-9560CDW) 4
Before configuring the wireless settings 4
IMPORTANT
• The following instructions will install your Brother machine in the supplied Quick ...USB cable or an Ethernet (LAN) cable during configuration.
• You must reset the network LAN settings before you can print please re-enable your firewall.
...
Network Users Manual - English - Page 55
... following features in the Login Name box.
c Choose the ID Number you want to CSV file
You can export the current page counter including ID Number/Name information as a CSV file. Last Counter Record
The machine retains the page count after the counter has been reset. Counter Auto Reset Settings
You can reset the page counter by clicking All Counter Reset...
Users Manual - English - Page 2
... of the unit.
Register your product on the back of enhancements to call Customer Service
Please complete the following information for future reference: Model Number: MFC-9970CDW Serial Number: 1 Date of Purchase: Place of Purchase: 1 The serial number is online at
http://www.brother.com/registration/
By registering your new product is on -line at http...
Users Manual - English - Page 9
...to remove the Toner Cartridge (and Toner Drum Unit, waste toner packs or oil ...to the Laser Printer/MFC/Fax machine and will repair or replace (at Brother Authorized...or inability to your machine with the Serial Number or Rating Label removed shall be deemed abuse ...involved in material or workmanship.
BROTHER LASER PRINTER / MULTIFUNCTION CENTER® / FAX ON-SITE LIMITED WARRANTY (Canada...
Users Manual - English - Page 13
...using a scanner driver 59
A Routine maintenance
60
Replacing the consumable items 60 Replacing a Toner cartridge 64 Cleaning the corona wires 70 Replacing the drum unit 75 Replacing the belt unit 82 Replacing the waste toner box 88
B Troubleshooting
95
... print quality 127 Machine Information 134
Checking the Serial Number 134 Reset functions 134 How to reset the machine 135
xi
Users Manual - English - Page 80
... declared in Appendix A of the Advanced User's Guide.
• If you change .
• Wait to replace.
For the Order No. Actual page count will reset the Replace Toner mode.
64 Note • It is running low, the LCD shows Toner Low.
When you put it into the machine. A new or unused genuine Brother toner...
Users Manual - English - Page 91
... does not apply to problems caused by following the instructions included with a new one . Drum Error A
The corona wires have no control over the many factors that your drum.
• For best performance, use of its rated life.
Replace Parts Drum
A
The drum unit has exceeded its life. After replacement, reset the drum counter by the use only genuine Brother toner...
Users Manual - English - Page 98
... by completing the following steps:
a Press MENU.
If you will need to display
Machine Info..
f Press Yes, and then press Stop/Exit.
e The machine will need to replace the belt unit:
IMPORTANT
• DO NOT touch the surface of the belt unit may void your warranty.
Resetting the drum counter A
When you replace a drum unit with a new...
Users Manual - English - Page 103
b Press a or b to reset the belt unit counter by completing the following steps:
a Press MENU. d Press Belt unit.
l Close the front cover of the machine. Routine maintenance
Resetting the belt unit counter A
When you replace a belt unit with a new one, you will display
Reset Belt unit?.
Press Yes.
e The machine will need to display
Machine Info.. Press Machine...
Users Manual - English - Page 116
... or Color Start and try again. Reset the drum unit counter.
(See Resetting the drum counter on page 82.)
It is already a file on the USB Flash memory drive or the file you are trying to replace the fuser unit.
There is time to save . Change the file name of the following:
Turn off the machine's power...
Users Manual - English - Page 137
...Start button and Devices and Printers. There is an unprintable area on the screen but they do not show up to make...Yellow toner reaches the end of the page. Right-click Brother MFC-XXXX Printer. B
The machine prints unexpectedly Press Job...print job cannot be completed. Copies are installed properly. (See Replacing the drum unit on page 76.)
Check the interface cable ...
Users Manual - English - Page 170
C
Descriptions
You can check the serial number of total pages the machine has printed during its life. You... paper tray.)
154
PF Kit MP - PF Kit 2
- Page 134
See 1. You can check the number of your machine. Page Counter -
- Belt Unit -
Level 4 - Parts Life Drum
-
Laser
-
PF Kit 1
-
MENU
Level 1
Level 2
Level 3
Machine Info. Serial No. -...
Users Manual - English - Page 205
...receive 34 easy receive 36
fax redial 45
B
Belt unit replacing 82
Brother accessories and supplies ii Brother numbers i Customer Service i FAQs (frequently asked questions) ......... Error ... ring pattern 39 setting ring pattern 39 turning off 40 Document
how to load 26, 27
Drum unit cleaning 70 replacing 75
E
Envelopes 14, 21, 22, 24
Equalization 126 Error messages on LCD 95
Comm...
Users Manual - English - Page 206
...touch changing 51 setting up 48 using 44
Out of Memory message 99
190 Maintenance, routine replacing belt unit 82 drum unit 75 toner cartridge 64 waste toner box 88
Manual dialing 44
receive 32, 34
...Labels 12, 21, 22, 25 LCD (liquid crystal display 6, 136
M
Machine information how to reset the machine 135 reset functions 134 serial number 134
Macintosh See Software User's Guide.
Advanced Users Manual - English - Page 5
... windows 62 Cleaning the corona wires 66 Cleaning the drum unit 70 Cleaning the paper pick-up rollers 78 Calibration ...79 Auto Registration 80 Manual Registration 80 Frequency (Color Correction 81 Checking the Page Counters 81 Checking the remaining life of parts 82
Replacing periodic maintenance parts 82 Packing and shipping the machine...
Advanced Users Manual - English - Page 88
... A4 size single-sided pages.
Please call Brother Customer Service when the following messages appear on the LCD. Replace the paper feeding kit for the multi-purpose tray.
82 e Press Stop/Exit.
It will be accurate if that part's life counter was reset during the life of the used part. Press Machine Info.. d Press...
Quick Setup Guide - English - Page 23
... between the two devices as well as possible with your access point/router, computers on your system administrator prior to installation. The following steps will guide you... and applications. Press a or b to display Network Reset, and press Network Reset.
4. Press Yes for the fastest throughput speed.
• Although the Brother MFC-9970CDW can be used at a time. Infrastructure Mode
a...
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