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Brother International MFC 990cw Support Question

Brother International MFC 990cw Support Question

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Question posted by moorethemerrier on September 20th, 2014

Base Unit Not Detected

I have been away for 5 weeks with all power to the home turned off, including phone. I have come home and unable to use phone and it is coming up BASE UNIT NOT DETETED. Please help me. Susan

Current Answers

Answer #1: Posted by TechSupport101 on September 21st, 2014 6:00 AM
This answer was accepted by the poster of the original question.
TechSupport101

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Hi. You need to set the machine so it is in Fax/Tel mode.
Press MENU.
Press the UP OR DOWN ARROW key to display Initial Setup and press Initial Setup.
Press the UP OR DOWN ARROW key to display Receive Mode and press Receive Mode.
Press Fax/Tel.
Press STOP/ EXIT.
The LCD will display F/T.
To set the F/T Ring Time follow the steps listed below:
Press MENU.
Press the UP OR DOWN ARROW key to display Fax and press Fax.
Press the UP OR DOWN ARROW key to display Setup Receive and press Setup Receive.
Press the UP OR DOWN ARROW key to display F/T Ring Time and press F/T Ring Time.
Press how long the machine will ring to alert you that you have a voice call.
Press the STOP/ EXIT key to exit the menu.

Should this issue continues while you are certain that the headset's metal contacts are well connected to the base unit, then you might want to take it in under warrantied defect

Related Brother International MFC 990cw Manual Pages

Network Users Manual - English - Page 43

...automatically detect which mode (SecureEasySetup™, Wi-Fi Protected Setup™ or AOSS™) your access point uses to your router or access point. You can now use your machine in the power ... Protected Setup™ or AOSS™ for MFC-5490CN and MFC-5890CN) For Touchscreen models 3 a Turn on page 35. The machine has detected more than one router or access point has ...
Network Users Manual - English - Page 160

... to E-mail Server overview (MFC-6490CW and MFC-6890CDW) 11 When you choose Scan to E-mail (E-mail Server) you can scan a black and white or color document and send it directly to an E-mail address from the Brother Solutions Center (http://solutions.brother.com). Note • Scan to use this function, please download the...
Network Users Manual - English - Page 161

...or b to choose the E-mail address you are using the scanner glass, the LCD displays Next Page?. Press OK again. (For US) Black Start or Color Start. (For UK) Mono Start or Colour Start.... you want . Note You can also use E-mail addresses you have stored in your document. Press c. • Press a or b to choose Phone Book. Press OK. For MFC-6890CDW 11 a Load your machine. •...
Software Users Manual - English - Page 40

... click Retry. If FaceFilter Studio still does not detected the Brother machine in step a, and this screen will appear. 1 1 b Click Detect in step c, click Cancel. Make sure your Brother machine is turned on your Brother machine and check that it is connected to your computer, this screen will appear. Printing Starting FaceFilter Studio...
Software Users Manual - English - Page 110

...SMTP/POP3 mail server support. (See the Network User's Guide on the CD-ROM.) • MFC-5890CN can be also assigned an E-mail address allowing you to send, receive or forward 4 documents...or c to h. f Press d or c to use this function, please download the necessary software from the machine. In order to choose Color 150 dpi, Color 300 dpi, Color 600 dpi, B/W 200 dpi or B/W 200x100 dpi....
Software Users Manual - English - Page 119

...configure and store the details in network support) Scan to FTP (For MFC-5890CN and MFC-6490CW) 4 When you choose Scan to FTP, you want to use Scan to FTP can configure up to 30 characters. c Press a or... with the FTP server for the profile of the machine and can scan a black and white or color document directly to an FTP server on your local network or on the internet. This name will be...
Software Users Manual - English - Page 127

... characters). l Enter the Username that you can scan a black and white or color document directly to pre-configure and store the details in network support) Scan to FTP (For MFC-6890CDW) 4 When you choose Scan to FTP, you want to use Scan to FTP can be entered manually at the control panel to...
Software Users Manual - English - Page 222

... should already be configured with built-in network support) 12 If you must be made. Before using Network Scanning 12 Configuring network scanning 12 a From Library, choose Printers, Brother, Utilities and DeviceSelector, and then double-click Device Selector. Click Browse to connect at a time, 5 clients will not be shown on a network. To...
Software Users Manual - English - Page 226

... dpi, Color 300 dpi, Color 600 dpi, B/W 200 dpi or B/W 200x100 dpi. 12 Press OK. Press OK. Press OK. For MFC-6490CW 12 a Load your document. Press OK. 218 b Press the (Scan) key. Press OK. f Press d or c to E-mail. g Press b to use this function, please download the necessary software from the machine. Note If...
Software Users Manual - English - Page 235

... to pre-configure and store the details in network support) Scan to FTP (For MFC-5890CN and MFC-6490CW) 12 When you choose Scan to FTP, you want to use Scan to FTP can scan a black and white or color document directly to an FTP server on your FTP profiles 12 a Press Menu. The...
Software Users Manual - English - Page 242

... the details in network support) Scan to FTP (For MFC-6890CDW) 12 When you choose Scan to FTP, you want to use Scan to FTP can be up to five FTP server ...Press OK. e Press a or b to choose Store Directory. Press OK. m Press a or b to choose Color 150 dpi, Color 300 dpi, Color 600 dpi, B/W 200 dpi or B/W 200x100 dpi. p Press to choose Password. Pre-configuring your FTP server ...
Users Manual - English - Page 22

... the memory. Will also flash if you record telephone calls. „ Play (MFC-990CW) Plays voice messages stored in this User's Guide show the MFC-790CW. 1 On/Off You can turn the machine on or off. 2 Message Center keys: „ Message Center Turns the Message Center on or off. TAD New Fax Fax 01 Preview...
Users Manual - English - Page 33

...included in the Software User's Guide on both sides of the paper with the shiny side facing down. „ Avoid touching either side of transparencies because they absorb water and perspiration easily, and this purpose. „ When you print on page 25.) „ When you use... use Brother paper. „ When you print on inkjet paper...Keep the paper flat and away from moisture, direct sunlight...
Users Manual - English - Page 79

... machine. d To hang up the cordless handset and press (Talk) or press Speaker Phone on the machine. Answering calls with the handset (MFC-790CW), the cordless handset (MFC-990CW), the speaker phone, or an external telephone, by dialing manually, or by using the dial pad or pressing the Speed Dial. If you hear the dial tone...
Users Manual - English - Page 80

... the machine. If you are at the machine, you can lift the handset or press Speaker Phone to answer. (MFC-990CW) Press Speaker Phone on page 23.) Fax/Tel mode will use the cordless handset. Fax/Tel mode when the power key is off 7 When the On/Off Key is off you can receive faxes automatically...
Users Manual - English - Page 132

... edges of the image will automatically be printed on the lower right corner. Press Color Start to Off. (See Borderless printing on page 116.) a Press Print Setting. c Press Print Date. If you are also using the Borderless setting, turn this function. c Press Borderless. If you want to change additional settings, press . e If you...
Users Manual - English - Page 162

...is printed on two pages. 146 Turn the borderless feature off . Make sure you are the same. Printing (continued) Difficulty Suggestions The printouts are using Genuine Brother Innobella™ Ink....make sure you uncheck Color Enhancement (True2Life®). Also, click Color Settings, and make a copy to send the fax again. An extra sheet has been included in the printer driver ...
Users Manual - English - Page 169

...the call machine may not detect the ink Brother Customer Service. While memory is available, black & white faxes will ask that is Open. If a sending machine has a color fax, the machine's '...black & white. Cannot Print One or more of the ink cartridges are not using genuine Use a new Genuine Brother Innobella™ Brother Innobella™ ink the Ink Cartridge....
Users Manual - English - Page 231

...using a telephone answering device (TAD). Gray Scale The shades of Speed Dial numbers that are using the same line as your machine to respond to CNG tones if you press Black Start or Color... the external telephone or you can press Speaker Phone to begin sending. 215 Group number A combination.... Help list A printout of the fax that it . ECM (Error Correction Mode) Detects errors...
Digital Cordless Handset Users Manual - English - Page 16

...battery to the phone's earpiece. It can cause a short circuit of a used battery in ... m) between the machine (base unit) or cordless handset and other electronic devices. 9.8 ft (3 m) 9.8 ft (3 m) Important safety instructions 1 WARNING Use only the AC adapter and...use the cordless handset near an AC power outlet that covers the battery. 5 Use only a genuine Brother rechargeable battery.

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