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Brother International MFC-9840CDW Support Question

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Question posted by sisnoo on August 31st, 2013

Mfc-9840cdw Brother Does Not Receive Fax

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Related Brother International MFC-9840CDW Manual Pages

Software Users Manual - English - Page 4

... OCR ...99 Scan to File...100 Scan to FTP...101 Scan to FTP Manual Method...105 5 Remote Setup (MFC-9440CN and MFC-9840CDW only) 107 Remote Setup...107 6 Brother PC-FAX Software (MFC-9440CN and MFC-9840CDW only) 109 PC-FAX sending ...109 Setting up user information...109 Sending setup...110 Setting up a cover page...111 Entering cover page...
Software Users Manual - English - Page 6

... CUSTOM SCAN ...185 User-defined button ...185 Scan to Image ...186 Scan to OCR ...187 Scan to E-mail ...188 Scan to File...189 COPY / PC-FAX (PC-FAX is MFC-9440CN and MFC-9840CDW only 190 DEVICE SETTINGS ...191 Remote Setup (MFC-9440CN and MFC-9840CDW only 191 Quick-Dial (MFC-9440CN and MFC-9840CDW only 192 Status Monitor ...192 v
Software Users Manual - English - Page 81

....) Note PC-FAX supports Black and white faxing only. ControlCenter3 PC-FAX (MFC-9440CN and MFC-9840CDW only) 3 These buttons are for sending or receiving faxes using the Brother PC-FAX application. „ Send Lets you scan a page or document and automatically send the image as a fax from the PC using the PC-FAX Receive Software, you must also activate PC-FAX Receive in the...
Software Users Manual - English - Page 94

... PC-FAX (MFC-9440CN and MFC-9840CDW only) 3 The PC-FAX option lets you scan a document and automatically send the image as a fax from the PC using the Brother PC-FAX software. (See PC-FAX sending on... lets you send and receive faxes. If you want to scan a duplex document, check Duplex (two-sided) Scanning and choose Long-edge binding or Short-edge binding. (MFC-9840CDW only) 87 You can...
Software Users Manual - English - Page 116

... PC-FAX Address Book or simply enter the destination address or fax number into the user interface. 6 Brother PC-FAX Software (MFC-9440CN and MFC-9840CDW only) 6 PC-FAX sending 6 The Brother PC-FAX feature ...as a PC-FAX using Windows® 2000 Professional, Windows® XP and Windows Vista™ you must log on page 112.) 109 Setting up the receiving parties as a standard fax. For the ...
Software Users Manual - English - Page 128

... machines. Depending on the operating system you are using the Brother software on page 126. Brother PC-FAX Software (MFC-9440CN and MFC-9840CDW only) PC-FAX receiving 6 Note • The PC-FAX software can transfer any faxes on PC startup.) 121 See Troubleshooting and Routine Maintenance of stored faxes received, for more information. • If your machine will automatically be...
Software Users Manual - English - Page 129

.... Press OK. When Backup Print is off . d Press a or b to choose or your PC name if connected on a network. Running the PC-FAX Receiving software on your PC tasktray. 122 Brother PC-FAX Software (MFC-9440CN and MFC-9840CDW only) Enabling PC-FAX on your machine 6 In addition to the PC or the PC is switched off , your...
Software Users Manual - English - Page 130

... format is .tif. Brother PC-FAX Software (MFC-9440CN and MFC-9840CDW only) Setting up your PC tasktray, and then click PC-Fax RX Setup. The PC-Fax RX Setup dialog box appears: 6 b In Save file to, click the Browse button if you want to use the PC-FAX Receiving software, see Configuring the Network PC-FAX Receiving Settings on your...
Software Users Manual - English - Page 131

...-Pro Suite software, follow the steps below. Brother PC-FAX Software (MFC-9440CN and MFC-9840CDW only) Configuring the Network PC-FAX Receiving Settings 6 The settings to send received faxes to your machine by address Enter the IP address...in Node Name, or click the Browse button and choose the correct Brother machine you are using a different machine than the one that will appear on the display ...
Software Users Manual - English - Page 132

once the received fax has Note The name title of your PC is receiving a PC-FAX, the icon will alternate between and . b Open the Fax Received folder. The icon will change to . a Run PaperPort™. For example 'Fax 2-20-2006 16;40;21.tif'. 125 c Double-click any new faxes to been viewed. Brother PC-FAX Software (MFC-9440CN and MFC-9840CDW only) Viewing...
Software Users Manual - English - Page 139

...174; LaserJet laser printer. c Press Stop/Exit. Different operating systems and applications will receive print commands in a printer job language or emulation. ISBN: 0-201-10179-3 Setting the Emulation mode 8 a For MFC-9440CN and MFC-9840CDW, press Menu, 4, 1. Printing and Faxing Printer Emulation Support 8 Your machine will send the print commands in different languages. Your...
Quick Setup Guide - English - Page 11

... telephone line as your Brother machine? See Distinctive Ring in Chapter 6 of the User's Guide for receiving faxes? If you have Voicemail on the same telephone line as your receive mode. Choose Fax Only as a fax. Setting Up the Machine 8 Choosing the correct Receive Mode The correct Receive mode is determined by the external devices and telephone subscriber services...
Network Users Manual - English - Page 139

... a conventional telephone line. d (For US) Press Black Start or Color Start. (For UK) Press Mono Start or Colour Start. 129 FAX@brother.com] by the phone number of the fax that it receives from the machine in England with the phone number inside the parenthesis. 13 Sending to multiple phone numbers: 13 If you...
Users Manual - English - Page 60

... a strong possibility that Voice mail and the Brother machine will be using this service such as your Brother machine on the same line. If you be using a Telephone Answering Device on a dedicated fax line? Your external telephone answering device (TAD) will display the current receive mode. 01.Receive Mode a Fax Only Fax/Tel b External TAD Select ab or OK...
Users Manual - English - Page 66

... and external devices 7 Telephone line services 7 Voice Mail 7 If you have Voice Mail on the same telephone line as your Brother machine, Voice Mail and the Brother machine will conflict with a different ring pattern and is used for receiving faxes. (See Distinctive ring on page 51.) OR Set your Brother machine's Receive Mode to the Brother machine by...
Users Manual - English - Page 67

... number for availability and rates. This is cheaper than one number on your machine can just receive faxes. When you get the Distinctive Ring service from the telephone company, you will need more than... any time. Telephone services and external devices Distinctive ring 7 Brother uses the term 'Distinctive Ring' but different telephone companies have other while...
Users Manual - English - Page 68

...for one that the telephone company gave you.) f Press Stop/Exit. e (You will receive faxes automatically. Registering the distinctive ring pattern Very important! 7 After you have set to Manual ...properly, it to another receive mode while Distinctive Ring is called , the machine will only answer calls to On, your Brother machine. This ensures the Brother machine will only answer the...
Users Manual - English - Page 123

... DO NOT place anything in the path of received faxes. 13 Wait until pages have connected a telephone DO NOT use of a power protection device (Surge Protector). 17 To reduce the risk ... distinct change in performance, indicating a need for service. 16 To protect your nearest Brother Authorized Service Center, please call your electrician to replace your warranty. Improper adjustment of ...
Users Manual - English - Page 132

...the Start button and select Printers and Faxes. Make sure that send and receive information on a single, shared line with custom features. Right-click Brother MFC-9840CDW Printer. This condition is related to the... „ Check to all devices that Use Printer Offline is dirty. (See Cleaning the scanner on page 153 and Cleaning the corona wires on Fax mode. Menu access difficulties Difficulties...
Users Manual - English - Page 255

... use to text you answer a fax call that are using a telephone answering device (TAD). Fine resolution Fine resolution is used for copying and faxing photographs. It is 203 × 196 dpi. Group number A combination of the complete Menu table that you can use this code (l 5 1) when you can receive faxes and telephone calls. Help list...

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