Brother International MFC-9840CDW Support Question
Brother International MFC-9840CDW Support Question
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Question posted by rbBIJIT on July 30th, 2014
Mfc 9840 Will Not Pull Paper From Tray 1
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Related Brother International MFC-9840CDW Manual Pages
Software Users Manual - English - Page 10
.... (See the User's Guide for information about the Paper Tray and Recommended paper.)
a From your machine then LAN will be in the printer driver name.) Note For Macintosh® users, see Features in the printer driver (For Macintosh®) on your computer, choose Brother MFC-XXXX or DCP-XXXX Printer* as your printer driver...
Software Users Manual - English - Page 11
... Page Order. 4 Click OK. If there is curled, straighten it and then put it back in the paper tray or the MP tray. „ If the paper is not feeding properly, it back in the paper tray. • Use regular paper. Automatic duplex printing (MFC-9840CDW and DCP-9045CDN only) 1
Note • Use A4, Letter, Legal or Folio size...
Software Users Manual - English - Page 38
...number of the printer and display it. Tray settings will match the installed options.
„ Paper Source Setting (2) This feature recognizes the paper size set from the control panel for...Start button and Printers and Faxes. Printing
1
1
„ Available Options (1) (Not available for each paper tray.
„ Serial No. (3) By clicking Auto Detect, the printer driver will display
„ Auto...
Quick Setup Guide - English - Page 3
... Contents
Getting Started
Carton components ...2 Control panel...3
STEP 1 - Setting Up the Machine
Remove the packing materials from the machine 4 Installing the toner cartridges ...5 Load paper in the paper tray ...5 Release the Scanner Lock ...6 Install the power cord and phone line ...6 Setting the date and time ...7 Setting your station ID ...8 Choosing the correct Receive...
Quick Setup Guide - English - Page 7
... on the drum unit, and make sure that you fold down the toner cartridge handle (1) once the toner cartridge is in place.
(1)
(1)
3 Load paper in the paper tray
1 Pull the paper tray completely out of the toner cartridge and slide it into the drum unit. Cyan 2 M - Make sure that you match the toner cartridge color to...
Users Manual - English - Page 14
... FCC notices 102 Industry Canada Compliance Statement (Canada only 105 Disconnect device 105 LAN connection 105 Laser safety 105 FDA regulations 106 Important safety instructions 106 Legal limitations for copying 108 Trademarks...109
B Options
110
Options ...110 Optional paper tray 111
Installing the optional paper tray 111 Memory board...112
Installing extra memory 113
xii
Users Manual - English - Page 34
... and below the maximum paper mark (1).
1
c While pressing the green paper-guide
release lever (1), slide the paper guides to avoid
paper feeding problems.
1
b Pull the paper tray completely out of the paper in the paper tray 2
a Unfold the output paper tray support
flap (1). Make sure that the paper is flat in the slots.
1
f Push the paper tray firmly back into the paper tray with the
top...
Users Manual - English - Page 35
... envelopes, labels, and thick paper. b Open the MP tray and lower it gently.
19
a Unfold the output paper tray support
flap (1).
1
1
d Put the envelopes (up .
Before loading, press the corners and sides
2
of the envelopes to 3) or media in
the multi-purpose tray (MP tray)
2
c Pull out the MP tray support flap (1). Loading paper and documents
Loading envelopes or...
Users Manual - English - Page 39
... set the paper size for Tray#1 press Menu, 1, 3, 2.
„ To set the paper size for Tray#2 press Menu, 1, 3, 3 if you installed the optional tray.
13.Paper Size 1.MP Tray
a Letter b Legal Select ab or OK
b Press a or b to choose Tray#1 Only, Tray#2 Only 1, MP Only, MP>T1>T2 1 or T1>T2 1>MP.
If no tray has suitable paper, the machine pulls paper from...
Users Manual - English - Page 40
..., the machine pulls the paper from that tray.
1 Tray#2 Only appears only if the optional tray is out of paper, No Paper will appear on the control panel.
• If the control panel is empty, then from Tray #1, and then from Tray #2. Insert paper in the empty tray. When you choose MP>T1>T2 1, the machine pulls paper from that tray.
Chapter 3
Tray use in...
Users Manual - English - Page 109
... the types of errors that are too large for the machine's memory. „ Unusable Device This message will appear if you want. Press OK. CAUTION
To prevent damage to your ... to change the default setting for the paper tray to feed paper from, press Menu, 1, 7, 3 to change the paper tray setting.
• You can easily identify and troubleshoot any device other than a digital camera or USB flash...
Users Manual - English - Page 133
.... (The machine can be turned off the machine's power switch and disconnect from the memory stopped printing and the machine's it prints garbage.
„ Pull out the paper tray and wait until the machine stops printing.
Make
sure that it is set up when it is set up to reduce the print resolution...
Users Manual - English - Page 152
...132; Press Stop/Exit and wait until the other operations in its memory on page 139.)
Protected Device The protect switch of memory message on page 85.)
Print Unable XX The machine has a mechanical... can be turned off the machine's power switch and then turn it on again.
No Tray
The paper tray is not programmed.
If the error message continues leave the machine for up the One-Touch...
Users Manual - English - Page 157
..., please follow these steps:
Jam MP Tray
141
Note The LCD names for the paper trays are as follows:
• Standard paper tray: Tray 1 • Optional lower tray: Tray 2 • Multi-purpose tray: MP Tray
Paper is
not jammed. c Press Stop/Exit. b Pull the jammed document out to the
right. Troubleshooting and routine maintenance
Document is jammed in the duplex
slot
C
a Take...
Users Manual - English - Page 158
... of the
machine. a Pull the paper tray completely out of the tray. b Remove any jammed paper from the MP tray.
d Fan the paper stack, and then put it to reset the machine. For Jam Tray 1:
e When loading paper in Paper Tray 1 or
Tray 2
C
If the LCD shows Jam Tray 1 or Jam Tray 2, follow these steps:
Jam Tray 1
Jam Tray 2
c Close the MP tray.
Then open the front...
Users Manual - English - Page 159
...:
Jam Inside
C
a Pull the paper tray completely out of the
machine. b Use both hands to slowly pull out the
jammed paper.
143
b Use both hands to fit the paper size. While pressing the green paper-guide release lever, slide the paper guides to slowly pull out the
jammed paper. Troubleshooting and routine maintenance
Paper is feeding from a lower paper tray as this will...
Users Manual - English - Page 162
Push down the gray lock lever (1).
1
1 146
f The jammed paper may be pulled out
with the toner cartridge and drum unit assembly, or this may release the paper so you can pull it out of the paper tray opening. g Put the drum unit back in the machine as
follows.
1 Make sure that the gray lock
lever (1) is in the up position and put the drum unit in the machine.
Users Manual - English - Page 166
... in the fuser unit
C
If the LCD shows Jam Duplex, follow these steps:
Jam Duplex
a Pull the paper tray completely out of the machine.
i Close the front cover of the
machine and check inside the
machine, check underneath the paper tray. h Put the drum unit and toner cartridge
assembly back in at this point.
150
Users Manual - English - Page 167
..., DO NOT touch the shaded parts shown in the illustration. Troubleshooting and routine maintenance
e Pull out the jammed paper slowly.
h Put the paper tray firmly back in the
machine.
151
g Close the back cover.
c If the paper is not caught in the paper
tray, open the front or back cover of the machine will be extremely hot.
Users Manual - English - Page 168
...outlet.
DO NOT use flammable substances or any type of spray to clean the inside the
paper tray.
152
Cleaning the outside surface of the machine. Clean the outside of the machine as...then unplug the power cord from the control panel.
Doing this may crack the panel. b Pull the paper tray completely out of the machine with cold water at once. DO NOT use cleaning materials that is...
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