Brother International MFC-9320CW Support Question
Brother International MFC-9320CW Support Question
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Question posted by christinab on September 12th, 2012
Drum Error?
i replaced the drums and cartridges and can not get rid of drum error message shown. i have followed instructions from net and get to machine info then go to press ok but does not let me get pass this?? what else can i do?
Current Answers
Related Brother International MFC-9320CW Manual Pages
Users Manual - English - Page 13
... Color and Brightness 89 Making N in 1 copies (page layout 91
Out of memory message 92
Section IV Direct printing
13 Printing photos from a digital camera (MFC-9320CW ...Secure Function Lock 2.0 enabled (MFC-9320CW only) ...96 Connecting a camera as a storage device 98 Understanding the error messages 98
14 Printing data from a USB Flash memory drive
(MFC-9320CW only)
99
Supported file ...
Users Manual - English - Page 45
...following machine functions: „ Fax Tx „ Fax Rx „ Copy „ Scan „ USB Direct „ PC Print „ Color Print
This feature also prevents users from changing the Default settings of your password. This password is used to the Menu settings. Press OK...
4
Secure Function Lock 2.0 (MFC-9320CW only)
4
Secure Function Lock lets you set in these steps is for the
...
Users Manual - English - Page 110
... requirements 13
To avoid errors, remember the following points: „ The machine and the digital camera must
be connected using the control panel. If you choose A5, B6 or A6, Landscape will be available from a USB Flash memory drive (MFC-9320CW only) on the specification of your camera as a normal storage device. Even if your camera...
Users Manual - English - Page 114
..., such as a normal storage device. Understanding the error messages
13
Once you are familiar with your camera for the machine's memory. „ Unusable Device
This message will appear if you can connect your camera as how to mass storage mode. To clear the error, unplug the device from the USB Flash memory drive (MFC-9320CW only) on page 100.
(If...
Users Manual - English - Page 117
... memory drive (MFC-9320CW only)
f Press Black Start or Color Start to the USB direct interface (1) on the front of the Network User's Guide on the CD-ROM we have supplied. The Direct key will enter Direct Print Mode.
1
b The following message appears if
Secure Function Lock is not in the Direct Print mode. Press OK. Note
You...
Users Manual - English - Page 119
... Press OK. IMPORTANT
DO NOT remove the USB flash memory from the USB direct interface.
(See Error and maintenance messages on page 141 for the machine's memory.
„ Unusable Device
This message will appear if you want. To clear the error, unplug the device from the USB direct interface until the printer has finished printing.
Copies =1
j Press Black Start or Color...
Users Manual - English - Page 143
... message and get transmission errors due to possible interference on the telephone line, try to the machine.
Handling incoming calls
Difficulties
Suggestions
The machine 'Hears' a voice as a fax machine...custom features is not illuminated, press it may mistakenly interpret certain voices or music on page 155.)
Cannot send a fax.
(For MFC-9320CW only) Contact your administrator ...
Users Manual - English - Page 144
... properly. (See Replacing the drum units on page 174.)
„ Check the interface cable connection on the glass strip, or the corona wire is not recognizing the machine's input buffer's full signal. Copy difficulties
Difficulties Cannot make sure that Use Printer Offline is illuminated. (See Entering copy mode
„ (For MFC-9320CW only) Contact your...
Users Manual - English - Page 157
... before you need to be replaced.
Reinsert the device and try it on the LCD.
Take out the drum unit and toner cartridge assembly for the toner color that is shown in a waste toner box. (See Replacing the waste toner box on page 178.)
„ Put in the message. Press Stop/Exit. The most errors and perform routine maintenance by...
Users Manual - English - Page 160
... problem. answer or is full. Do one of the following :
„ Disconnect the machine from the power for several minutes, then reconnect it on again. Error Message No Response/Busy No Toner No Waste Toner Out of Memory
Print Unable XX
Print Unable 1A Protected Device (MFC-9320CW only)
Cause
Action
The number you dialed does not...
Users Manual - English - Page 161
...
It is time to replace the paper feeding kit. Replace Belt
It is time to replace the belt unit.
Troubleshooting and routine maintenance
Error Message
Cause
Action
Registration
Registration failed. Press Black Start or Color Start and try again. Change the file name of the following:
„ Turn off the machine's power switch.
To replace Fuser Unit call Brother...
Users Manual - English - Page 162
Error Message Replace Toner Replace WT Box Scan Unable XX
Short paper
Size mismatch Small paper
Toner Low Too Many Files (MFC-9320CW only) Unusable Device (MFC-9320CW only) WT Box End Soon
Cause The toner cartridge is at the end of its life.
Leave the back cover open . Open the back cover (back output tray) and press Black Start or Color Start...
Users Manual - English - Page 194
...,000 A4 or Letter size single-sided pages. Resetting the drum counter
C
When you replace a drum unit with a new one, you need to choose the color of the
drum you get
a Replace Belt message. Press OK. d Press 1 to reset the drum counter by completing the following message appears on the machine's power switch. e Press Stop/Exit. Replacing the belt unit C
Order No.
If you cannot open...
Software Users Manual - English - Page 18
...is also a link to get immediate notification of error messages such as paper empty or paper jam.
Monitoring the machine's status 1
The Status Monitor icon will change color depending on the machine status. „ A green icon indicates the... Monitor on the desktop.
10 Note For more devices, allowing you can check the device status at anytime by double-clicking the icon in the tasktray or on your...
Software Users Manual - English - Page 187
... compressed. Press OK.
b Press a or b to choose PDF, Secure PDF or TIFF.
Press OK. c Do one of the following:
„ For black & white file format: Press a or b to choose 1.Color or 2.Gray.
b Enter the file name (up to choose PDF, Secure PDF, JPEG or XPS. c Press Stop/Exit.
179 Press OK.
„ For Color or Gray file format: Press a or b to 6 characters). Press OK. For...
Network Users Manual - English - Page 124
... Software User's Guide on the CD-ROM we have provided with the machine.
113
Press OK. Control panel setup
d Press a or b to choose Scan To FTP.
How to set a new default for Scan to FTP (For MFC-9120CN and MFC-9320CW) 6 6
You can choose the default color file type for the Scan to choose PDF, Secure PDF or...
Network Users Manual - English - Page 129
... or "BRWxxxxxxxxxxxx" for one minute and try again.
118 a (For MFC-9320CW) Press Menu. Press a or b to choose Machine Info. Press OK.
(For MFC-9120CN) Press Reports. (For MFC-9010CN and DCP-9010CN) Press Menu. b Press a or b to choose Network Config.
6
Press OK.
Press OK. The default node name is your machine's MAC Address / Ethernet Address.)
The Network Configuration List prints...
Network Users Manual - English - Page 164
... Touch number and press Black Start/Mono Start or Color Start/Colour Start....machines as Standard alphabet character keys.
OK
12
Used to store multiple numbers.
(For US) Black Start or Color...machine's. Stop/Exit
12
Deletes entered data and stops the scanning or transmitting process. space l _ and Numbers. Internet fax and Scan to E-mail (E-mail server) (For MFC-9120CN and MFC-9320CW...
Network Users Manual - English - Page 165
...following error message will be printed: "E-MAIL FILE TOO LARGE". Press Black Start/Mono Start or Color Start/Colour Start to the recipient Internet fax machine automatically via your machine ...mail server) (For MFC-9120CN and MFC-9320CW)
Manually entering text 12
Press Shift and 1 simultaneously to change into the machine. (For European, Asian and Oceanic machines, Memory Receive must poll...
Network Users Manual - English - Page 171
... to enter an address. The machine starts the scanning process. Press OK. e Press a or b to step h.
Internet fax and Scan to E-mail (E-mail server) (For MFC-9120CN and MFC-9320CW)
Scan to E-mail (E-mail server) overview 12
When you choose Scan to E-mail (E-mail Server) you can scan a black and white or color document and send it directly...
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