Brother International MFC-9320CW Support Question
Brother International MFC-9320CW Support Question
Find answers below for this question about Brother International MFC-9320CW - Color LED - All-in-One.Need a Brother International MFC-9320CW manual? We have 4 online manuals for this item!
Question posted by cvshar on September 3rd, 2014
Is It The Toner Or The Drum That Needs To Be Replaced When Error Message
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Current Answers
Related Brother International MFC-9320CW Manual Pages
Users Manual - English - Page 8
... For Laser and LED units: Failure to remove the Toner Cartridge (and Toner Drum Unit, waste toner packs or oil ...Authorized Service Centre call 1-877-BROTHER.
vi BROTHER MULTIFUNCTION CENTER / FAX MACHINE LIMITED WARRANTY (Canada only)
...MFC/Fax machine without original protective parts or ink cartridges.) Damage to your Inkjet MFC/Fax machine remove the ink cartridges and replace...
Users Manual - English - Page 13
... Color and Brightness 89 Making N in 1 copies (page layout 91
Out of memory message 92
Section IV Direct printing
13 Printing photos from a digital camera (MFC-9320CW ...Secure Function Lock 2.0 enabled (MFC-9320CW only) ...96 Connecting a camera as a storage device 98 Understanding the error messages 98
14 Printing data from a USB Flash memory drive
(MFC-9320CW only)
99
Supported file ...
Users Manual - English - Page 144
...garbage.
„ (For MFC-9320CW only) Contact your Secure ...MFC-XXXX Printer. Make sure that Use Printer Offline is showing an error message. (See Error and maintenance messages on page 141.)
„ Check that you are blank.
Vertical black line appears in and the power switch is turned on.
„ Check that the toner cartridge and drum unit are installed properly. (See Replacing the drum...
Users Manual - English - Page 150
...color and put in a new drum unit. (See Replacing the drum units on page 174.) To identify the color of the drum unit, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips.
„ Wipe the windows of all four LED... Replace the toner cartridge that matches the color of the streak or band. (See Replacing a Toner cartridge on page 168.) To identify the color of the toner ...
Users Manual - English - Page 151
... at 94 mm
94 mm (3.7 in.) 94 mm (3.7 in a new drum unit. (See Replacing the drum units on page 174.) To identify the color of the drum unit, visit us at 30 mm
30 mm (1.2 in.) 30 mm (1.2 in a new toner cartridge. (See Replacing a Toner cartridge on page 174.)
C
White spots or hollow print
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789...
Users Manual - English - Page 152
... http://solutions.brother.com/ to view our FAQs and troubleshooting tips.
„ Identify the color causing the problem and put in a new drum unit. (See Replacing the drum units on page 174.) To identify the color of poor print quality Toner scatter or toner stain
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. The machine may cause this print quality problem. (See To...
Users Manual - English - Page 157
... at http://solutions.brother.com/
Error Message
Cause
Action
Access Error (MFC-9320CW only)
The device is removed from the USB direct interface while the data is not installed properly. Wait a few seconds, then turn it again.
„ Turn off the machine. Take out the drum unit and toner cartridge assembly for the toner color that is near the end...
Users Manual - English - Page 158
... then close the fuser cover and press Black Start or Color Start.
The DIMM is broken. The document was not ...this error message appears again, replace the DIMM with a new one. (See Installing extra memory on page 147.)
Poor telephone line quality caused a communication error....machine.
„ Close the fuser cover of the drum unit or toner cartridge is not spinning do not use it for several...
Users Manual - English - Page 159
... page 149.) of the machine. Troubleshooting and routine maintenance
Error Message
Cause
Action
Drum Error
The corona wire on the drum unit Clean the corona wire on the drum unit. (See
needs to replace the drum units.
Leave the machine for the color that is indicated on the LCD. (See Replacing the drum units on . The machine can be stained.
Do one...
Users Manual - English - Page 160
is not installed properly.
Error Message No Response/Busy No Toner No Waste Toner Out of Memory
Print Unable XX
Print Unable 1A Protected Device (MFC-9320CW only)
Cause
Action
The number you dialed does not Verify the number and try again.
„ Clear the data from the memory. (See Out of memory message on page 45 or page...
Users Manual - English - Page 161
... with the same name as the file you are trying to replace the drum unit Replace the drum unit for the color indicated
for the indicated color.
Rename the File (MFC-9320CW only)
There is time to save . Replace the belt unit. (See Replacing the belt unit on page 178.)
Replace Drum(X) 1 It is already a file on page 178.)
„ If the...
Users Manual - English - Page 162
... continues, call Brother Customer Service. Error Message Replace Toner Replace WT Box Scan Unable XX
Short paper
Size mismatch Small paper
Toner Low Too Many Files (MFC-9320CW only) Unusable Device (MFC-9320CW only) WT Box End Soon
Cause The toner cartridge is indicated on the LCD before you get a Replace WT Box message.
1 (X) shows the toner cartridge or drum unit color that is at the end...
Users Manual - English - Page 163
... cannot enter fax transfer mode. (See Set your station ID in the machine's memory. c Press Black Start or Color Start. c Do one of the following :
„ If the LCD shows No Data, there are in the Quick... see if there are any faxes you need to transfer. (See Transferring Fax Journal report to another fax machine on page 147.)
Note
If there is an error message on the machine's LCD, after the ...
Users Manual - English - Page 165
... be removed in this section.
C
Note
If the error message remains, open and close the top cover and fuser cover firmly to install these steps:
a Pull the paper tray completely out of the
machine.
IMPORTANT
Please confirm that you have installed all toner cartridges and drum units in the machine. Paper is jammed inside...
Users Manual - English - Page 180
...; If you print using Windows® printer driver, you need to perform the calibration using the Macintosh printer driver, you need to remove dust.
1
e Put the paper tray back in.../Exit. Note
• If an error message is open, choose Control / Color Calibration from the Windows® printer driver.
b Press a or b to improve the color density. Calibration helps you print using...
Users Manual - English - Page 183
... single-sided pages. 2 Approx. Color Drum Unit. 8 The Drum Error message has two cases: If the scroll message shows Replace the Drum Unit. If the scroll message shows Slide the Green tab on page 157.)
167
you just need to replace
Order No.
Drum Set. 6 Contains 1 pc.
See page 178.
you do not need to replace the drum unit, you will need to clean the corona...
Users Manual - English - Page 190
... unit set (DR-210CL) and have it ready before you need to be shown
The Drum Error message has two cases: If the scrolling message shows Replace the Drum Unit.
Drum Error
Replace the Drum Unit. Refer to the User's Guide. 1
1 Only the color you need to replace the drum units:
Replace Drums
If only the specified drum needs to clean the corona wires. (See Cleaning the corona wires...
Users Manual - English - Page 194
... of its life.
If you replaced.
c Press a or b to reset the drum unit counter. Buy a new belt unit and have it means the belt unit is open, you cannot open the top cover by completing the following message appears on the machine's power switch. b (For MFC-9320CW) Press Menu, 8, 4.
(For MFC-9120CN) Press Menu, 6, 4. BU-200CL...
Users Manual - English - Page 262
... CD-ROM. Temporary copy settings 87 Text, entering 216 Toner Save 27 Troubleshooting 124
document jam 148 error messages on LCD 141 if you are having difficulty
copy quality ...messages on LCD .........141 paper jam 149 Two-line telephone system 59
V
Voice Mail 53 Volume, setting
beeper 26 ring 26 speaker 26
W
Warranties Canada vi Notice-Disclaimer iii USA iv
Waste toner box replacing...
Quick Setup Guide - English - Page 45
...
Drum units DR-210CL 1
Belt Unit (BU-200CL)
Waste Toner Box (WT-200CL)
1 Contains a set of the machine by adding this item.
For more information about the consumables for your machine, visit us at http://solutions.brother.com/ or contact your local Brother reseller.
When the time comes to replace consumable items, an error...
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