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Brother International MFC 8870DW Support Question

Brother International MFC 8870DW Support Question

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Question posted by sholcombe25 on January 29th, 2013

My Scanning Bar Is Stuck Every Time I Try To Copy Something.

The scanning bar tries to move, but only moves a little bit multiple times.  It physically will not scan or copy doccuments because the scanning light will not move.  How can I fix this?  The scanning lock is set to unlocked.  

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Related Brother International MFC 8870DW Manual Pages

Quick Setup Guide - English - Page 32

...default for details. If the language screen appears, choose your dial pad seven times. You can use the and keys to move the cursor. Press OK when you have entered. To enter the number ... the MFL-Pro Suite. Windows® Wireless Network 30 Connection Error is now complete. Try starting from your settings. See the Network User's Guide for most access point routers). Note...
Quick Setup Guide - English - Page 50

... need to manually configure the IP address, subnet mask and gateway of the machine to move the cursor. Try starting from your settings. Macintosh® Wireless Network 48 You can use the and keys...will appear briefly on your Macintosh®. 15 Put the supplied CD-ROM into your dial pad seven times. Setup WLAN WEP Key a KEY1: b KEY2: Select ab & OK Enter the WEP key you...
Software Users Manual - English - Page 47

... longest transfer time. „ 24-bit Color (Fast) Select for color documents that contain photographic images or graphics. Scanning „ 256 Color Uses up to 256 colors to scan the image. „ 24 bit Color Uses ...the Contrast. This setting does not use Color Matching and is too light, set the Brightness level by moving the slide bar to the left to the right or left or right. You can ...
Software Users Manual - English - Page 53

...time only the chosen area of the file you do not have enough memory and hard disk space for changing the paper size. If you are trying to scan. You must restart your PC for the new settings to change the setting. Make sure that you could lose your application window). g Click the Scan... in the Start/All Programs/Brother/MFL-Pro Suite MFC-XXXX menu (where XXXX is used for configuring the...
Software Users Manual - English - Page 71

... every time, check Show Save As window box. To show where the scanned image is saved when scanning is finished, check Show Folder box. To specify the destination of file types for attachments or for MFC-8460N, MFC-8660DN and DCP-8060) If you to scan an image to the default folder shown in any file...
Software Users Manual - English - Page 83

...the machine should already be configured for your Brother Sales Office. For example, if 30 clients try to connect at a time, 5 of the MFL-Pro Software Suite including ScanSoft® PaperPort® on up to... for use on the CD-ROM). To buy NL-5 which is a multiple PC license agreement pack for up to 5 Users. 4 Network Scanning (For models with built-in network support) 4 To use the machine ...
Software Users Manual - English - Page 152

...b Custom Scan buttons allow you in ControlCenter2 may vary depending on the menu bar. d ...MFC-8860DN, MFC-8870DW and DCP-8065DN only. ControlCenter2 has the following four categories of your device. You can choose which machine ControlCenter2 will appear on the model number of your Macintosh®. c Access the Copy features available via your machine. • Duplex scan...
Software Users Manual - English - Page 153

...MS Word or any graphic viewer/editor application. b Uncheck Start ControlCenter on your machine choose the Device Button tab in the configuration menu for the attachment. „ File Allows you to a disk... in the menu bar and choose Preference. You can choose the file type and resolution for each time you start your default E-mail software) Allows you to scan directly to scan a page or ...
Software Users Manual - English - Page 169

...xxxxxx is the last six digits of the machines available. For example, if 30 clients try to scan from the machine on a network. To change the node name of your machine by ...want to connect at a time, 5 clients will not be configured with a TCP/IP address. b Choose network from ControlCenter2. Before using Network Scanning 10 Configuring network scanning 10 If you already installed...
Users Manual - English - Page 25

... documents and paper 2 Loading documents 2 All fax, scan and copy operations can use the ADF (automatic document feeder) to fax, scan or copy sheets of your documents. Using the ADF 2 You...weight [20 lb (80 g/m2)]. 2-sided Document (MFC-8670DN, MFC-8860DN and MFC-8870DW only) When you feel them touch the feed roller. To scan non-standard documents see Specifications on page 12. 11 ...
Users Manual - English - Page 32

... paper type for Tray#1 press Menu, 1, 2, 2. „ To set how much time the machine takes after the last Copy or Scan operation to return to select 0 Sec, 30 Secs, 1 Min, 2 Mins, 5 ...print quality. c Press Stop/Exit. Press OK. See Switching Users on the control panel: Fax, Scan, and Copy. If you select Off, the machine will give you installed the optional tray. 12.Paper Type 1....
Users Manual - English - Page 37

...turned off until the next time you use the scanning feature. LCD Contrast 3 ...You can choose how long the machine must be reset. When the machine receives a fax, computer data, or makes a copy, the timer will be a short delay while the fuser warms up. The default setting is idle. The 3 scanner lamp will take effect the next time the machine copies...
Users Manual - English - Page 50

... a On b Off Select ab & OK c Press a or b to send the scanned pages. Press OK. Real time transmission 5 When you are in real time (even if Real Time TX is printed on the data that is set Real Time TX to On for the next fax only 5 a Make sure you are in Fax mode . Note If...
Users Manual - English - Page 93

... sure you are not available with the N in 1 and poster features. „ You can only make one poster copy at a time. e Press a or b to scan the page. Press OK. f Press Start to select 2 in 1 (P), 2 in 1 (L), 4 in 1 (P), 4 in 1 (L), Poster (3 x 3) or Off (1 in 1). g Press Start. If you are making a poster or placed ...
Users Manual - English - Page 95

...If you are in Copy mode . h After all the pages have been scanned, press 2 in the ADF. b Load your document in f to scan the document. e...Landscape 2 11 2 1 2 11 1 2 Making copies a Make sure you are using a 2-sided legal size document is not available from the ADF. Duplex (2-sided) copying (MFC-8670DN, MFC-8860DN and MFC-8870DW only) 12 If you want to select 1sided i ...
Users Manual - English - Page 96

e Press a or b to select Advanced. Note Duplex copy using the scanner glass: g After the machine scans the page, press 1 to scan the next page. i After all the pages have been scanned, press 2 in Copy mode . a 1.Yes b 2.No Select ab & OK h Place the next page on the scanner glass. b Load your document. d Press Duplex and a or b to...
Users Manual - English - Page 132

... Paper Jam Duplex Paper Jam Inside Paper Jam MPTray Paper Jam Tray1 The paper is time to replace the laser unit. See Paper jams on page 122. Paper Jam Tray2 Replace Fuser It is full...page 84.) Paper Jam Back The paper is time to send or copy the scanned pages. „ Press Stop/Exit and wait until the other operations in progress finish, and then try again. „ Clear the data from ...
Users Manual - English - Page 158

... (Continued) Submenu 5.Auto Daylight 6.Ecology 7.Tray Use 8.LCD Contrast Menu Selections - 1.Toner Save 2.Sleep Time 1.Copy 2.Fax 3.Print - Conserves power. 05 Min* Tray#1 Only Tray#2 Only Selects the tray that will ...tray.) Tray#1 Only Tray#2 Only Selects the tray that will be used for Daylight Savings Time automatically. MP Only MP>T1>T2* T1>T2>MP (Tray#2 or T2 appears only ...
Users Manual - English - Page 185

...at a time automatically. Beeper Volume Volume setting for dark or light documents, by line noise or static. Coding method Method of dark documents lighter and light documents ...copy of the party calling you another . Automatic Redial A feature that enables your fax at the same time it is assured between ITU-T Groups. F Glossary F ADF (automatic document feeder) The document can scan...
Users Manual - English - Page 192

... 70 User Settings 71 Resolution copy 162 fax (Standard, Fine, SuperFine, Photo) 161 print 164 scan 163 setting for Broadcasting ...61 One-Touch dial changing 60 Custom Scan Profile 57 setting up 57 ...to findSee inside front cover Shipping the machine 137 Sleep Time 23 Sort key 83 178 Programming your machine 140 Q Quality key (copying 77 Quick-Dial 57 access codes and credit card ...

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