Brother International MFC-7860DW Support Question
Brother International MFC-7860DW Support Question
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Question posted by rcpoRobop on February 9th, 2014
Brother Mfc7860dw Does Not Receive Fax
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Related Brother International MFC-7860DW Manual Pages
Network Users Manual - English - Page 7
... our web site, the Brother Solutions Center (http://solutions.brother.com/). Introduction
Other Network features 1 1
Internet fax (MFC-7460DN, MFC-7860DN and MFC-7860DW: available as a download) 1
Internet fax (IFAX) allows you to send and receive fax documents using the Internet as the transport mechanism. (See Internet fax (For MFC-7460DN, MFC-7860DN and MFC-7860DW: available as a download) on...
Network Users Manual - English - Page 57
... viewer application. 7 Internet fax (For MFC-7460DN, MFC-7860DN and MFC-7860DW: available as a download) 7
Internet fax Overview 7
Internet faxing (IFAX) allows you can use this function, please download the necessary software from the Brother Solutions Center.
(http://solutions.brother.com/) • You can generate and view TIFF-F files, you to send and receive fax documents using the...
Network Users Manual - English - Page 58
... server
Important information on Internet fax 7
Internet fax communication on page 57.
Relay broadcast If you want to another E-mail address or fax machine. Internet fax (For MFC-7460DN, MFC-7860DN and MFC-7860DW: available as a download)
Forwarding received E-mail and fax messages You can forward received E-mail or standard fax messages to fax the document long distance such...
Network Users Manual - English - Page 62
... the document to send a relay broadcast. Internet fax (For MFC-7460DN, MFC-7860DN and MFC-7860DW: available as a relay broadcast device, you must specify the domain name that you must... allows the Brother machine to receive a document over the Internet, and then relay it to another machine. Received messages can forward received E-mail or standard fax messages to other
fax machines through...
Software Users Manual - English - Page 77
... File. a Select the PC-FAX tab. Before you use the PC-FAX Receive function, you must select the PC-FAX Receive option from your computer using the Brother PC-FAX software. d If you view and print received fax data using the Brother PC-FAX software. Enter a fax number and then click Start. b Click Send Scanned Image.
b Click Received PC-FAX.
c Configure the settings in...
Software Users Manual - English - Page 113
Brother PC-FAX Software (MFC models only)
PC-FAX receiving 6
The Brother PC-FAX Receive Software lets you view and store faxes on your PC is protected by a firewall and is automatically installed when you install the MFL-Pro Suite and works on locally or network connected ...
Software Users Manual - English - Page 115
... change the path where PC-FAX files are saved.
Brother PC-FAX Software (MFC models only)
Setting up your PC tasktray, and then click PC-Fax Rx Setup. The default format is .tif.
e To automatically start Windows®, check Add to use the PC-FAX Receiving software, see Configuring the Network PC-FAX Receiving
Settings on your PC 6
a Right...
Software Users Manual - English - Page 116
... below. To change the name, enter the new name in Display Your PC Name (Max 15 charactors).
108 Brother PC-FAX Software (MFC models only)
Configuring the Network PC-FAX Receiving Settings 6
The settings to send received faxes to your machine by address Enter the IP address of the machine in IP Address.
The Network Settings dialog...
Software Users Manual - English - Page 117
....
.
Brother PC-FAX Software (MFC models only)
Viewing new PC-FAX messages 6
Each time your unread PC message will alternate between
and .
Once the fax has
been received, the icon will change to open and view them. The
icon will change to
once the received fax has
a Double-click
to run PaperPort™. b Open the Fax Received folder. For example 'Fax...
Users Manual - English - Page 43
... your machine using this feature.)
Will you be using) on the same line as the Brother machine. Do you want to receive very few faxes?
5 Receiving a fax
5
Receive modes 5
Choose the correct Receive Mode 5
The correct Receive Mode is determined by the external devices and telephone subscriber services (Voice Mail, Distinctive Ring, etc.) you have (or will be using...
Users Manual - English - Page 48
...devices 6
Telephone line services
6
Voice Mail 6
If you have Voice Mail on the same line as your existing telephone number, and each number has its own ring pattern. This will prevent your Brother machine from your existing telephone number, and each other when receiving..., if your Voice Mail. (To set to receive a fax. Brother uses the term 'Distinctive Ring', but telephone companies...
Users Manual - English - Page 49
...to work with the machine. Note
You can just receive faxes. Some ring patterns cannot be registered.
This is ...long
4
very long
(normal pattern)
33 Telephone services and external devices
Note
• You must pay for your telephone company's Distinctive...are supported by your new machine on later.
What does Brother's 'Distinctive Ring' do ?
6
Your telephone company's Distinctive...
Users Manual - English - Page 82
... machine has a mechanical problem.
(For MFC-7360N and MFC-7460DN) Received fax messages still in memory will not lose any important messages... put it .
If the problem continues, call Brother Customer Service. See Transferring your ID was slot. (See ...paper (See Paper is jammed in the Duplex Tray (MFC-7460DN and MFC-7860DW) on page 69 before disconnecting the machine so you ...
Users Manual - English - Page 99
.... Suggestions
Make sure your machine has a dial tone by the external devices and telephone subscriber services you have on the same line as the Brother machine. (See Receive Mode settings on page 30.)
If you have a dedicated fax line and want your Brother machine will be able to automatically answer all line cord connections. Make...
Users Manual - English - Page 100
... message on page 91.)
(For MFC-7860DW) Contact your administrator to check your Secure Function Lock Settings.
84 If receiving problems recur after resetting the ring delay, then a person, device, or subscriber service is answering the fax call before your Brother machine answers. Easy Receive is a feature that allows you to receive a fax even if you have answered the...
Users Manual - English - Page 101
... Appendix A of memory. Brother's ECM feature should help overcome this problem by turning Easy Receive to Off. (See Easy Receive on page 31.)
Sending a fax call to all devices that send and receive information on an external or extension telephone, press your machine may be out of the Advanced User's Guide.)
(For MFC-7860DW) Contact your administrator to...
Advanced Users Manual - English - Page 13
... Lock
b Enter a four-digit number for the
password using TX Lock (For MFC-7360N and MFC-7460DN) or Secure Function Lock 2.0 (For MFC-7860DW) and Setting Lock. Press OK.
However, any prescheduled Delayed Faxes will be able to continue to schedule Delayed Faxes or Polling jobs. Press OK.
Press OK. Setting up your machine with multiple...
Advanced Users Manual - English - Page 28
... . For information about Internet Fax, see the Brother Solutions Center at a time. Press OK. Remote Fax Opt 1.Fwd/Page/Store
b Press a or b to choose On or Off.
Note
• If you choose Backup Print On, the machine will also print the fax at the receiving machine. (For MFC-7360N and MFC-7460DN ) The faxes stored in case if...
Advanced Users Manual - English - Page 70
... Time The length of the fax that you another pre-programmed fax number. Fax/Tel You can print the Fax Journal on a One Touch key or in the memory. You can receive faxes and telephone calls. LCD (liquid crystal display) The display screen on the machine that are using a telephone answering device (TAD).
External telephone A telephone that...
Quick Setup Guide - English - Page 8
... using a Distinctive Ring number for receiving faxes? See Distinctive Ring in the Basic User's Guide. Will you be using your Brother machine on either Voice Mail or an answering machine when choosing the Fax/Tel mode. 6 Choose the correct Receive Mode
The correct Receive Mode is determined by the external devices and telephone subscriber services (Voice Mail...
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