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Question posted by nchins7970 on March 7th, 2013

Toner Was Replaced But The Screen Keeps Saying To Replace It. How Do I Clear It

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Answer #1: Posted by tintinb on March 7th, 2013 7:06 PM

This answer was accepted by the poster of the original question.

tintinb

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October 26th, 2012

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There are 2 possible reasons/causes related to your Brother MFC-7360N problem. These are the following:

1. Incompatible Ink Cartridge - You might have installed an incompatible ink cartridge to your printer. Make sure that you use compatible ink cartridges. You can puchase it here:

2. Ink Cartridge Not Properly Installed - Make sure that the ink cartridges are firmly installed to your printer. Read the user's manual on how you can properly install the ink cartridges.

http://www.helpowl.com/manuals/Brother/MFC7360N/107805

If you have more questions, please don't hesitate to ask here at HelpOwl. Experts here are always willing to answer your questions to the best of our knowledge and expertise.

Regards,

Tintin

Related Brother International MFC-7360N Manual Pages

Quick Setup Guide - English - Page 24

... the consumables for your machine, visit us at http://solutions.brother.com/ or contact your local Brother reseller. Toner cartridges Standard Toner: TN-420 High Capacity Toner: TN-450 Drum unit DR-420 For replacing the consumable items, See Replacing consumable items in the Basic User's Guide. 24 Consumables Consumables When the time comes to...

Users Manual - English - Page 6

... service: Report your Product is covered by another device or software used with a rated life; 5 Problems arising from...bill of your purchase you are not limited to print heads, toner, drums, ink cartridges, print cartridges, cordless handset battery, refill... defects in its Authorized Service Center will repair or replace the Machine and/or accompanying Consumable and Accessory Items ...

Users Manual - English - Page 7

... be in possession of two machines, Brother will provide you with Brother or its representatives.  This warranty gives you certain rights and you keep the replacement Machine that change to this Product. You will issue a hold against the credit card account number that you provide until Brother receives your original Product...

Users Manual - English - Page 8

...Toner Cartridge (and Toner Drum Unit, waste toner packs or oil bottles on applicable models) during shipping and will void the Warranty. For inkjet units: (When shipping your Inkjet MFC/Fax machine remove the ink cartridges and replace...transport will cause severe damage to the Laser MFC/Fax machine and will void the warranty. BROTHER MULTIFUNCTION CENTER® / FAX MACHINE LIMITED WARRANTY ...

Users Manual - English - Page 13

... a computer 50 Scanning a document 50 Scanning using the scan key 50 Scanning using a scanner driver 51 A Routine maintenance 52 Replacing the consumable items 52 Replacing the toner cartridge 53 Cleaning the corona wire 58 Replacing the drum unit 59 B Troubleshooting 64 Error and maintenance messages 64 Transferring your faxes or Fax Journal report 69...

Users Manual - English - Page 68

... See Replacing the drum unit on how to return your local waste disposal office. • We recommend placing used consumable items on a piece of paper to local regulations, keeping it...life of the toner cartridges is time to replace the consumable items. (See Replacing the toner cartridge on page 53 and Replacing the drum unit on page 59.) Toner cartridge See Replacing the toner cartridge on ...

Users Manual - English - Page 69

... stop printing until you get a Replace Toner message. Replace Toner A When the following message appears on the LCD, you need to replace the toner cartridge: Replace Toner The machine will change. • Wait to Continue mode (Menu, 1, 8, and choose Continue). Note • It is turned on the LCD, you need to keep a new toner cartridge ready for lighter or darker...

Users Manual - English - Page 72

...print quality, DO NOT touch the shaded parts shown in the machine. IMPORTANT Put the toner cartridge in unsatisfactory print quality. f Pull off the protective cover. To protect your ...Brother Brand replacement toner cartridges. Our warranty coverage does not apply to any degradation to unpack the new toner cartridge until immediately before you DO NOT refill the toner cartridge ...

Users Manual - English - Page 74

... or wash it in case you accidentally spill or scatter toner. Note After replacing the toner cartridge, DO NOT turn off with a sheet of disposable paper or cloth underneath it off the machine's power switch or open the front cover until the LCD clears the Please Wait message and returns to cool down before...

Users Manual - English - Page 75

... is estimated at A approximately 12,000 pages. To prevent damage to the home position (a) (1). Replacing the drum unit A Order No. Note • There are many factors that determine the actual ...drum life, we have a vertical stripe. Routine maintenance d Put the drum unit and toner cartridge assembly back into the machine. Close the front cover. The actual number of pages ...

Users Manual - English - Page 76

... with cold water. • Every time you cleaned the corona wire and Drum Error was not cleared, replace the drum unit with a new one. We recommend a genuine Brother drum unit be installed at this time. If toner scatters on your hands or clothes, immediately wipe or wash it may reduce not only the...

Users Manual - English - Page 79

... If you are installing a new drum unit, press 1. h Put the new drum unit and toner cartridge assembly in properly, the green lock lever will lift automatically. To confirm you do not, ...to reset the drum counter by gently sliding the green tab from the drum unit. f Put the toner cartridge firmly into place. b When the LCD shows Accepted, close the front cover. 63 Routine ...

Advanced Users Manual - English - Page 10

... you choose Continue mode when the LCD shows Replace Toner. The machine will keep the faxes stored in the memory so you can store up to print the stored faxes. Note • The MFC-7360N and MFC-7460DN can store up to 500 faxes in memory. • (MFC-7360N and MFC-7460DN) If you turn off the power switch...

Basics Guide - Page 8

...of the country. For Laser units: Failure to remove the Toner Cartridge (and Toner Drum Unit, waste toner packs or oil bottles on applicable models) during shipping and ...MFC/Fax machine remove the ink cartridges and replace them with the Serial Number or Rating Label removed shall be deemed abuse and all repairs thereafter shall be the sole liability of a Sales Receipt. BROTHER MULTIFUNCTION...

Basics Guide - Page 13

Basics Guide - Page 68

... toner cartridge on page 53. Frequency of replacement will indicate when it separate from domestic waste. If you choose not to return your local waste disposal office. • We recommend placing used . 52 Order No. If you have questions, call your used consumable, please discard the used consumable items to local regulations, keeping...

Basics Guide - Page 69

...cartridge that you clean the machine when you replace the toner cartridge. Routine maintenance Replacing the toner cartridge A Order Number: For the order numbers of toner cartridges, see Replacing the consumable items on the LCD, you need to replace the toner cartridge: Replace Toner The machine will stop printing until you replace the toner cartridge. Note • It is turned on your...

Basics Guide - Page 74

Note After replacing the toner cartridge, DO NOT turn off with a sheet of disposable paper or cloth underneath it in case you have print ...your hands or clothes, immediately wipe or wash it off the machine's power switch or open the front cover until the LCD clears the Please Wait message and returns to Ready mode. Cleaning the corona wire A If you touch the internal parts of the machine...

Basics Guide - Page 76

...Stop We cannot guarantee the print quality. Replacing the drum unit A IMPORTANT • While removing the drum unit, handle it carefully because it off with a non Brother drum unit may contain toner. b Open the front cover and ... If you cleaned the corona wire and Drum Error was not cleared, replace the drum unit with the new drum unit. Drum Error A Drum Error The corona wire has become ...

Basics Guide - Page 79

... maintenance g Clean the corona wire of the drum unit by completing the following steps: a Press Clear. Resetting the drum counter A A When you replace the drum unit with a new one, you need to the home position (a) (1). f Put the toner cartridge firmly into place. b When the LCD shows Accepted, close the front cover. 63 If...