Brother International MFC-7360N Support Question
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Question posted by haco on August 31st, 2013
Brother 7360n Toner Won't Reset
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Related Brother International MFC-7360N Manual Pages
Network Users Manual - English - Page 4
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![](/manualimages/t/k/brother-international-mfc7360n-network-users-manual-english-feb9f4a_4_9401.png)
...
Reset the network settings to the factory default 36 Printing the Network Configuration List 36 Printing the WLAN report (For HL-2280DW, DCP-7070DW and MFC-7860DW 37 Function table and default factory settings 38
DCP-7065DN, MFC-7360N, MFC-7460DN and MFC-7860DN 38 HL-2280DW, DCP-7070DW and MFC-7860DW 40 MFC-7460DN, MFC-7860DN and MFC-7860DW...
Quick Setup Guide - English - Page 1
![](/manualimages/3/d/brother-international-mfc7360n-quick-setup-guide-english-84e8b2e_1_bfee.png)
![](/manualimages/3/d/brother-international-mfc7360n-quick-setup-guide-english-84e8b2e_1_bfee.png)
... result in death or serious injuries. Quick Setup Guide
Start Here
MFC-7360N MFC-7460DN
Please read this Quick Setup Guide for the correct setup and... Plastic bags are used in other languages, please visit http://solutions.brother.com/. WARNING CAUTION
WARNING indicates a potentially hazardous situation which ,...Toner Cartridge Assembly (pre-installed)
Safety and Legal booklet
WARNING
Plastic bags ...
Quick Setup Guide - English - Page 24
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For more information about the consumables for your machine, visit us at http://solutions.brother.com/ or contact your local Brother reseller.
Toner cartridges
Standard Toner: TN-420 High Capacity Toner: TN-450
Drum unit DR-420
For replacing the consumable items, See Replacing consumable items in the Basic User's Guide.
24 Consumables
Consumables
When the...
Software Users Manual - English - Page 2
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...®
2 Printing
8
Using the Brother printer driver...8 Printing a document...9 Duplex printing...10
Guidelines for printing on both sides of the paper 10 Automatic duplex printing (Not available for MFC-7360N 10 Manual duplex printing ...10 Simultaneous ... Watermark...21 Watermark Settings ...21 Header-Footer Print...23 Toner Save Mode ...23 Secure Print (For MFC-7460DN and MFC-7860DW 23
i
Users Manual - English - Page 4
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![](/manualimages/j/1/brother-international-mfc7360n-users-manual-english-1cd9070_4_30df.png)
....brother.ca/
Description Toner Cartridge
Drum Unit Telephone Line Cord Basic User's Guide
Quick Setup Guide
Item TN-420 (Approx. 1,200 pages) 1 2 3
TN-450 (Approx. 2,600 pages) 1 2 4 DR-420 (Approx. 12,000 pages) 5 6 LG3077001 LX5016001 (English for USA and Canada) LX5016002 (French for Canada) (MFC-7360N and MFC-7460DN) LX5112001 (English for USA and Canada) (MFC...
Users Manual - English - Page 69
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![](/manualimages/j/1/brother-international-mfc7360n-users-manual-english-1cd9070_69_128d.png)
... print density setting for use only Genuine Brother Brand toner cartridges. Toner Low A Toner Low
If the LCD shows Toner Low, buy toner cartridges, please call Brother Customer Service.
• We recommend that you get a Replace Toner message. A new and unused genuine Brother toner cartridge will vary depending on page 53.)
Replacing the toner cartridge A
a Make sure that will need to...
Users Manual - English - Page 76
![](/manualimages/j/1/brother-international-mfc7360n-users-manual-english-1cd9070_76_7fef.png)
![](/manualimages/j/1/brother-international-mfc7360n-users-manual-english-1cd9070_76_7fef.png)
...reset the drum counter by following the instructions included with the new drum unit. WARNING
HOT SURFACE After you cleaned the corona wire and Drum Error was not cleared, replace the drum unit with a new one . Clean the corona wire in Appendix A of a non Brother...
Please replace the drum unit with a non Brother drum unit may contain toner.
Drum Stop A
Drum Stop
We cannot guarantee...
Users Manual - English - Page 80
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![](/manualimages/j/1/brother-international-mfc7360n-users-manual-english-1cd9070_80_2b54.png)
... fax machine's polling setup. The temperature of the following: (For MFC-7360N and MFC-7460DN ) See Transferring your machine identifies the error or required routine maintenance...Brother Solutions Center offers the latest FAQs and troubleshooting tips:
Visit us at http://solutions.brother.com/. Poor telephone line quality caused a communication error.
cartridge, then re-install the toner...
Users Manual - English - Page 82
![](/manualimages/j/1/brother-international-mfc7360n-users-manual-english-1cd9070_82_dc2f.png)
![](/manualimages/j/1/brother-international-mfc7360n-users-manual-english-1cd9070_82_dc2f.png)
...Limit Exceeded Manual Feed No Paper
No Response/Busy No Toner
Cause
Action
The machine has a mechanical problem.
(For MFC-7360N and MFC-7460DN) Received fax messages still in Secure
Contact your...Remove the paper and load it .
If the problem continues, call Brother Customer Service. Take out the toner
correctly.
The paper is jammed in the duplex tray at the back of ...
Users Manual - English - Page 84
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![](/manualimages/j/1/brother-international-mfc7360n-users-manual-english-1cd9070_84_8f8e.png)
...
Cause
Action
The machine will stop printing until the LCD shows Toner Ended. The machine has a mechanical problem.
(For MFC-7360N and MFC-7460DN ) See Transferring your faxes or Fax Journal report on page 17.)
Replace the toner cartridge with a new and unused original Brother toner cartridge. Then, disconnect the machine from the power for several...
Users Manual - English - Page 118
![](/manualimages/j/1/brother-international-mfc7360n-users-manual-english-1cd9070_118_ae44.png)
![](/manualimages/j/1/brother-international-mfc7360n-users-manual-english-1cd9070_118_ae44.png)
... 1.Serial No. Brother strongly recommends you perform this operation when you choose Network or All Settings.
102
Reset functions B
The following reset functions are available:
1 Network You can reset the internal print ... can see the machine's Serial Number on the LCD.
a For MFC-7360N and MFC-7460DN,
press Menu, 6, 1. b The machine will display the machine's
Serial Number on the LCD. c...
Advanced Users Manual - English - Page 17
![](/manualimages/t/t/brother-international-mfc7360n-advanced-users-manual-english-5076dca_17_3258.png)
![](/manualimages/t/t/brother-international-mfc7360n-advanced-users-manual-english-5076dca_17_3258.png)
... note of your administrator or Brother Customer Service. Please call your password.
If you forget it, you will have to E-mail 2)
Receive Mode Date&Time Station ID Tone/Pulse (Canada only) Dial Tone Dial Prefix Reset
1 For MFC-7860DW 2 For MFC-7460DN and MFC-7860DW
Also, machine settings...
Advanced Users Manual - English - Page 67
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![](/manualimages/t/t/brother-international-mfc7360n-advanced-users-manual-english-5076dca_67_16ce.png)
... the machine A
Checking the Page Counters A
You can see Total, Fax/List, Copy or Print. For MFC-7860DW, press Menu, 7, 3. Disconnect all separate parts, including the drum unit, the toner cartridges, and printed materials to Brother as part of parts
A
You can see the machine's Page Counters for at least 10 minutes to...
Basics Guide - Page 4
![](/manualimages/b/l/brother-international-mfc7360n-basics-guide-13bd8d0_4_5a85.png)
![](/manualimages/b/l/brother-international-mfc7360n-basics-guide-13bd8d0_4_5a85.png)
... (English for USA and Canada) (MFC-7860DW) LX5688001 (English for USA and Canada) (MFC-7360N and MFC-7460DN) LX5112002 (French for Canada) (MFC-7860DW) LX5688002 (French for a complete selection of use only genuine Brother accessories, which are accepted. cartridge yield is declared in accordance with ISO/IEC 19752. 3 Standard toner cartridge 4 High capacity toner cartridge 5 1 page per job...
Basics Guide - Page 69
![](/manualimages/b/l/brother-international-mfc7360n-basics-guide-13bd8d0_69_3578.png)
![](/manualimages/b/l/brother-international-mfc7360n-basics-guide-13bd8d0_69_3578.png)
...replace the toner cartridge. Toner Low A Toner Low
If the LCD shows Toner Low, buy toner cartridges, please call Brother Customer ...Toner,
set the machine to replace the toner cartridge:
Replace Toner
The machine will stop printing until you get a Replace Toner message.
The
machine will continue printing until the
LCD shows Toner Ended. (For details
about the Toner settings, see Toner...
Basics Guide - Page 76
![](/manualimages/b/l/brother-international-mfc7360n-basics-guide-13bd8d0_76_8cae.png)
![](/manualimages/b/l/brother-international-mfc7360n-basics-guide-13bd8d0_76_8cae.png)
... Drum
Please replace the drum unit with a new one. After replacement, reset the drum counter by the use of the machine.
60 Wait for 10 minutes to cool down before you touch the internal parts of a non Brother drum unit. If toner scatters on for the machine to problems caused by following the...
Basics Guide - Page 80
![](/manualimages/b/l/brother-international-mfc7360n-basics-guide-13bd8d0_80_b790.png)
![](/manualimages/b/l/brother-international-mfc7360n-basics-guide-13bd8d0_80_b790.png)
...any important messages. The toner cartridge is not in Polled...of the following: (For MFC-7360N and MFC-7460DN ) See Transferring ... then re-install the toner cartridge
in the machine...of the drum unit or toner cartridge is restricted by something... then reconnect it. (For MFC-7860DW) Disconnect the machine from...out the drum unit and remove the toner
properly.
You tried to another telephone...
Basics Guide - Page 82
![](/manualimages/b/l/brother-international-mfc7360n-basics-guide-13bd8d0_82_2338.png)
![](/manualimages/b/l/brother-international-mfc7360n-basics-guide-13bd8d0_82_2338.png)
...Exceeded Manual Feed No Paper
No Response/Busy No Toner
Cause
Action
The machine has a mechanical problem.
(For MFC-7360N and MFC-7460DN) Received fax messages still in memory will ... then reconnect it .
(For MFC-7860DW) Disconnect the machine from the power for several minutes and then
reconnect it .
If the problem continues, call Brother Customer Service. Then press Start....
Basics Guide - Page 83
![](/manualimages/b/l/brother-international-mfc7360n-basics-guide-13bd8d0_83_d944.png)
![](/manualimages/b/l/brother-international-mfc7360n-basics-guide-13bd8d0_83_d944.png)
... the drum unit on page 59.)
The drum unit counter was not reset when a new drum was installed.
Contact your faxes or Fax Journal
...the problem continues, call Brother Customer Service.
Troubleshooting
Error Message
Cause
Action
Not Available
The requested function is not permitted to 100%. Out of the following :
problem.
(For MFC-7360N and MFC-7460DN )
Transferring your...
Basics Guide - Page 84
![](/manualimages/b/l/brother-international-mfc7360n-basics-guide-13bd8d0_84_09c7.png)
![](/manualimages/b/l/brother-international-mfc7360n-basics-guide-13bd8d0_84_09c7.png)
... Toner setting to print data until you get a Replace Toner message.
68 The machine has a mechanical problem.
(For MFC-7360N and MFC-...toner cartridge with a new and unused original Brother toner cartridge.
This
will not lose any important messages. Buy a new toner cartridge before disconnecting the machine so you will reset the Replace Toner mode. (See Replacing the toner...
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