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Brother International MFC 7340 Support Question

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Question posted by pliskin on September 27th, 2012

Drum Error

If have repalced both the Drum and Toner and my copier still does not work. The message I receive is drum error. What should I do?

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Related Brother International MFC 7340 Manual Pages

Software Users Manual - English - Page 16

... Programs/Brother/MFC-XXXX (or DCP-XXXX) on your PC - There are two locations where you to the Brother Genuine Supplies website. Monitoring the machine's status 1 The Status Monitor icon will change color depending on the desktop. Click Visit the Genuine Supplies website button for monitoring the status of error messages such as...

Software Users Manual - English - Page 27

Device Options You can change the following printer functions: „ Secure Print „ Quick Print Setup „ Macro (MFC-7840W only) „ Header-Footer Print „ Density adjustment „ Improve Print Output Printing 1 1 20

Software Users Manual - English - Page 81

ControlCenter3 DEVICE SETTING You can configure or check the machine settings. „ Remote Setup (MFC models only) Lets you open the Remote Setup Program. (See Remote Setup on page 90.) „ Quick-Dial (MFC models only) Lets you open the Set Quick-Dial window of Remote Setup. (See Remote Setup on page 90.) „...

Software Users Manual - English - Page 83

ControlCenter3 Quick-Dial (MFC models only) 3 The Quick-Dial button lets you to monitor the status of errors such as paper empty or ...paper jam. (See Status Monitor on page 9) 76 You can then easily register or change the Quick-Dial numbers from your PC. 3 Status Monitor 3 The Status Monitor button allows you to get immediate notification of one or more devices...

Software Users Manual - English - Page 97

... Start button, All Programs, Brother, MFC-XXXX (or MFC-XXXX LAN), and Remote Setup. Note • If your machine will be downloaded automatically to the machine. If an error message is displayed, enter the correct data again... and exit the Remote Setup application. 5 Remote Setup (MFC models only) 5 Remote Setup 5 The Remote Setup program lets you start uploading data to the machine.

Software Users Manual - English - Page 124

...Faxing Printer Emulation Support (MFC-7840W only) 8 Your machine will receive print commands in a ...work properly, choose the required emulation mode manually using the control panel or a web browser. „ HP LaserJet Mode The HP LaserJet mode (or HP mode) is the emulation mode in different languages. When the machine receives...-Packard® LaserJet laser printer. This printer supports...

Software Users Manual - English - Page 127

...access the Web Based Management System by clicking the machine icon on the Web Based Management System, see error messages such as paper empty or paper jam at pre-set what interval the software will update the machine ... showing the window 8 After starting the Status Monitor, you can check the device status by choosing Brother Status Monitor located in the Network User's Guide. 120

Software Users Manual - English - Page 185

ControlCenter2 Quick-Dial (MFC models only) 10 The Quick-Dial button lets you open the Set Quick-Dial window in the Remote Setup Program, so you can ... numbers on your Macintosh®. 10 Status Monitor 10 The Status Monitor button allows you to monitor the status of one or more devices, allowing you to get immediate notification of errors such as a paper jam. (See Status Monitor on page 120.) 178

Users Manual - English - Page 6

... caused by another device or software used (including but not limited to floor models or refurbished product), prior to your purchase you are not limited to print heads, toner, drums, ink cartridges,... product, and insurance (if you desire). The decision as Paper Feeding Kit, Fuser and Laser Units. Brother® One-Year Limited Warranty and Replacement Service (USA Only) Who is covered...

Users Manual - English - Page 8

For Laser units: Failure to remove the Toner Cartridge (and Toner Drum Unit, waste toner packs or oil bottles on applicable ...toner packs, oil bottles) or damage caused by accident, neglect, misuse or improper installation or operation, any failure of the MFC/Fax machine to operate properly. Neither Brother nor anyone other rights which vary from Province to Province. BROTHER MULTIFUNCTION...

Users Manual - English - Page 13

... line interference 106 Error and maintenance messages 107 Transferring your faxes or Fax Journal report 111 Document jams 113 Paper jams 114 Routine maintenance 118 Cleaning the outside of the machine 118 Cleaning the scanner glass 119 Cleaning the laser scanner window 120 Cleaning the corona wire 122 Cleaning the drum unit 123 Replacing...

Users Manual - English - Page 109

... and receive information on page 107.) „ Check that Use Printer Offline is unchecked. Make sure that the toner cartridge and drum unit are available only when the machine is in copies. This condition is related to the telephone system industry and is common to see if the LCD is showing an error message. (See Error...

Users Manual - English - Page 121

... routine maintenance by yourself. If you have a print quality problem; Error Message Cartridge Error Drum End Soon Size mismatch Comm.Error Connection Fail Cause Action The toner cartridge is near the end of paper in the tray and set the "Paper Size" (Menu, 1, 3 (See Paper size in Polled Waiting mode. You tried ...

Users Manual - English - Page 122

... the call. The front cover is spinning, remove any important messages. Error Message Cooling Down Wait for a while Cover is Open Cover is Open Cover is Open Disconnected Document Jam DR Mode in Use Drum Error Cause Action The temperature of the drum unit or toner cartridge is set to Distinctive Ring mode. The machine will hear...

Users Manual - English - Page 125

... end of the following: „ (MFC-7340, MFC-7345N and MFC7440N only) See Transferring your faxes or Fax Journal report on the machine's LCD, after the faxes have been installed improperly, or the toner cartridge is used up and printing is an error message on page 111.) The drum unit and toner cartridge assembly may have been transferred...

Users Manual - English - Page 128

... cause a paper jam in your Brother machine. • If the error message remains, open the front or back cover (back output tray) of disposable paper or cloth underneath it in case you do this section. b Slowly take out the drum unit and toner cartridge assembly. CAUTION To prevent damage to reset the machine. Note...

Users Manual - English - Page 166

... Consumption Peak: 1056 W Copying: Average 320 W 1 Sleep: (MFC-7340) Average 9 W (MFC-7345N and MFC-7440N) Average 10 W (MFC-7840W) Average 12 W Standby: Average 75 W 1 When making a copy from one sheet Dimensions 12.0 in. (304 mm) Weight Noise level 152 16.9 in. (428 mm) 15.6 in. (396 mm) Without Drum/Toner Unit: 22 lb (10 kg) Sound power...

Users Manual - English - Page 187

... turning off 61 turning on 59 Fax, stand-alone receiving 39 at end of conversation 43 easy receive 42 fax forwarding 64 fax receive stamp 43 from extension telephone 51 from external telephone 50 paging 59 polling receive 65 reducing to load 11 Equalization 106 Error messages on paper 43 retrieving from a remote site ....... 63, 64...

Quick Setup Guide - English - Page 14

...only) If an error occurred during the installation of the MFL-Pro Suite, use this folder. „ Presto!® PageManager® Uninstaller „ BRAdmin Light (MFC-7440N and MFC-7345N only) 12... (Internet access required) Presto! You can install the MFL-Pro Suite software and multifunction drivers. printing, scanning and networking details) On-Line Registration Register your machine on the...

Quick Setup Guide - English - Page 30

Toner Cartridge TN-330/TN-360 Drum Unit DR-360 28 For more information about the consumables for your machine, visit us at http://solutions.brother.com/ or contact your local Brother reseller. Consumables and Options 1 Consumables 1 When the time comes to replace consumable items, an error message will be indicated on the LCD.