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Brother International MFC 7220 Support Question

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Question posted by vaseach51 on November 26th, 2019

The Paper Keeps Jamming On My Brother Mfc7220

I had my Brother MFC 7220 serviced two weeks ago for paper jamming and it's still jamming. Can you tell me why and how to fix it?

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Answer #1: Posted by Odin on November 27th, 2019 8:16 AM

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See https://www.computerhope.com/issues/ch000980.htm and scroll down to Continued problems. Good luck!

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Related Brother International MFC 7220 Manual Pages

Users Manual - English - Page 3

... country. http://solutions.brother.com Note (FAX-2820, FAX-2920, MFC-7220 and MFC-7225 only) ■...BROTHER (514) 685-4898 (fax) Service Center Locator (USA only) For the location of a Brother authorized service center, call 1-800-284-4357. and, ■ will be made from your Fax Machine/Multi-Function Center needs. You can check here for Brother driver updates. ■ To keep...

Users Manual - English - Page 6

...and/or packaging); (3)Damage caused by another device or software used outside, the United States, this warranty covers only warranty service within the applicable warranty period. You are... Items, such as Paper Feeding Kit, Fuser and Laser Units. Supply Brother or the Brother Authorized Service Center with a rated life; iv What is eligible for warranty service: Report your dated ...

Users Manual - English - Page 7

...loss of any service and/or replacement parts/products at a conveniently located Authorized Service Center. Brother® One Year Limited Warranty and Replacement Service (USA only) Brother reserves the ...by Brother. Important: We recommend that you keep the replacement Machine that Brother is entitled to you receive (even if refurbished or remanufactured) will require that Brother agreed...

Users Manual - English - Page 8

...than a Brother Authorized Service Representative, or from the use of liability, such limitation may also have other rights which vary from Providence to Providence. For laser products: ... order to obtain warranty service, the MFC/Facsimile machine must be the sole liability of charge if defective in the form of such damages. BROTHER MULTIFUNCTION CENTER/FACSIMILE MACHINE LIMITED ...

Users Manual - English - Page 16

... (MFC-7220 and MFC-7225N only) ..........11-6 Document jams 11-7 Document was not inserted or fed properly, or was too long 11-7 Paper jams 11-7 Paper is jammed inside the machine 11-7 Paper is jammed inside the drum unit and toner cartridge assembly....11-10 xiv about the interface cable 10-2 Industry Canada Compliance Statement (Canada only 10-2 Disconnect device 10...

Users Manual - English - Page 27

...paper jam and damage your machine. ■ Do not use: • Inkjet paper; • Coated paper, such as vinyl coated paper; • Pre-printed or highly textured paper, or paper with an embossed letterhead; • Label sheets that have had any labels removed; • Paper that has been previously printed on the inside. Paper capacity of the paper trays Paper... types of paper or envelopes;...

Users Manual - English - Page 28

... of the machine. 4 Put paper in the paper tray. Introduction How to load paper To load paper or other media in the paper tray 3 Fan the stack of paper well to fit the paper size. Output Paper Tray Support Flap 1 - 10 Maximum Paper Mark 2 While pressing the paper guide release lever, slide the adjusters to avoid paper jams and mis-feeds. 1 1 Pull...

Users Manual - English - Page 29

... other media in a short distance. 1 - 11 Let go of the paper when you feel the front edge of the paper touch the paper feed roller. Use the manual feed slot to print or copy on labels, envelopes or thicker paper. 1 Slide the paper guides to jam. 2 Using both hands put the one sheet or envelope in...

Users Manual - English - Page 30

...Mail is set Voice Mail and the Brother machine to work together. (See ...to keep the other from receiving faxes. How can work with Voice Mail choose an additional subscriber service ..."Distinctive Ring", which one number on page A-5.) 1 - 12 Many people with an answering machine or TAD (telephone answering device). (See Connecting an external telephone answering device...

Users Manual - English - Page 35

... select Transprncy (Transparency) in Step 2 only if Letter, Legal or A4 paper size was selected as the paper type (Menu/Set, 1, 2) you use transparencies or labels, remove each sheet immediately to prevent smudging or paper jams. ■ You can use eight sizes of paper for printing copies: Letter, Legal, A4, B5, A5, B6, A6 and...

Users Manual - English - Page 92

... details see the Printer Manual which can be downloaded from the solutions.brother.com Web site. -OR- Toner Low The toner cartridge is near the end of Memory The machine's memory is not 11-24.) 11 possible. Paper Jam Tray The paper is jammed in the Software User's Guide on page The toner is used...

Users Manual - English - Page 95

WARNING After you open the front cover or back cover of the machine, never touch the shaded parts shown in this section. Paper jams To clear paper jams, please follow the steps below. Press Stop/Exit. 11 - 7 Document was not inserted or fed properly, or was too long 1 Open the control panel cover. ...

Users Manual - English - Page 97

... tab with one hand as you to open the rear chute cover. 2 Pull out the drum unit and toner cartridge assembly. 5 Pull the jammed paper out of the fuser unit. Chapter 11 Paper is jammed at the back of the machine 1 Open the front cover. 4 Pull the tab toward you gently pull out the...

Users Manual - English - Page 98

... and toner cartridge assembly. 5 Put the drum unit and toner cartridge assembly back into place. Paper is any inside the drum unit and toner cartridge assembly 1 Open the front cover. Take out the jammed paper if there is jammed inside the drum unit. 11 11 - 10 Troubleshooting and routine maintenance 4 Put the toner cartridge...

Users Manual - English - Page 102

... file or the Setup Group) 4.Check with your software application. You can I clear paper jams? Troubleshooting and routine maintenance DIFFICULTY SUGGESTIONS Scanning Difficulties (MFC-7220 and MFC-7225N only) TWAIN errors appear while scanning. Make sure that the manual feed mode is no other device drivers, which also communicate through the parallel port, are running...

Users Manual - English - Page 106

...OPC drum surface. The drum unit may be damaged. Call Brother Customer Service at the home position (▲). Set the paper guides correctly. High temperatures and high humidity will scratch the ...laser scanner window. The paper tray may be too full. Turn over the stack of the machine and the primary corona wire in Canada). The fixing unit may be smudged. Put in the paper...

Users Manual - English - Page 109

..."Exchange" machine. Keep all separate parts ...not use cleaning materials that contain ammonia. ■ Do not use isopropyl alcohol to Brother as shown below: Routine maintenance CAUTION The drum unit contains toner, so handle it ...in the original carton as part of the Exchange Service, pack only the machine. It may crack the panel. 1 Pull the paper tray completely out of the machine. 11 - ...

Users Manual - English - Page 112

.... When the toner cartridge is a good idea to keep a new toner cartridge ready for use when you replace the toner cartridge. (See Cleaning the laser scanner window on page 11-22 and Cleaning the drum... wire We recommend placing the drum unit and toner cartridge assembly on a cloth or large disposable paper to avoid spilling and scattering toner. 1 Open the front cover and pull out the drum unit...

Quick Setup Guide - English - Page 36

...". The opening screen will appear automatically. BRAdmin Professional can use BRAdmin Professional or a web browser to http://solutions.brother.com 1 Insert the supplied CD-ROM into your Brother network connected devices such as network-ready Multifunction devices and/or network-ready printers in a Local Area Network (LAN) environment. You can also be used to manage...

Software Users Manual - English - Page 25

... the Status Monitor located in the Start/All Programs/Brother/MFL-Pro Suite MFC-XXXX on your computer. ■ For more devices, allowing you are connected by USB then USB will...monitor 1 Click Brother MFC-XXXX (USB) Printer or Brother DCP-XXXX (USB) Printer (Where XXXX is a configurable software tool that allows you to monitor the status of errors such as paper empty or paper jam. 1 How...