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Brother International MFC 6490CW Support Question

Brother International MFC 6490CW Support Question

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Question posted by sdeCarolu on October 17th, 2013

Brother 6490 Printer Won't Recognize Ink Cartridge

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Related Brother International MFC 6490CW Manual Pages

Quick Setup Guide - English - Page 6

... the expiration date written on the cartridge package. • DO NOT dismantle or tamper with the ink cartridge, this can cause the ink to leak out of the cartridge. • Brother strongly recommends that you do not refill the ink cartridges provided with the cartridge color b, as shown in the diagram below. 1 2 g Install each ink cartridge in Appendix B of the User's Guide...
Quick Setup Guide - English - Page 48

... Industries, Ltd., this product are registered trademarks of genuine consumables offered by reliance on the LCD. Compilation and Publication Under the supervision of Brother Industries, Ltd. Ink cartridge Black LC61BK (Standard) LC65HY-BK (High Yield) Yellow LC61Y (Standard) LC65HY-Y (High Yield) Cyan LC61C (Standard) LC65HY-C (High Yield) Magenta LC61M (Standard) LC65HY-M (High Yield...
Software Users Manual - English - Page 21

...ink cartridges for color/grayscale print. To make the booklet, fold the printed page down the middle. Duplex Type 1 There are six types of automatic duplex binding directions available for binding in inches or millimeters. The machine stops print operations when one or more ink cartridges require replacement. 13 From the Printer... to Advanced tab of the printer driver and then click the ...
Software Users Manual - English - Page 165

... update button (1). 1 9 You can set at pre-set update intervals. You can check the device status by clicking the Ink Level icon in the DEVICE SETTINGS tab of ControlCenter2 or by choosing Brother Status Monitor located in Macintosh HD/Library/Printers/ Brother/Utilities. „ Updating the machine's status If you must choose your machine in the...
Software Users Manual - English - Page 170

...® X 10.2.x) • When you choose the duplex printing function, the machine uses all ink cartridges for color/grayscale print. From Advanced Duplex Settings, choose Duplex 1 to reduce print speed or choose Duplex 2 to the Advanced tab of the printer driver and then click the Other Print Options triangle. The machine stops print operations...
Software Users Manual - English - Page 219

..., MFC-250C and MFC-290C) on page 242.) „ Quick-Dial Lets you open the Set Quick-Dial window of the Remote Setup. (See Remote Setup (Not available for DCP models, MFC-250C and MFC-290C) on page 242.) „ Ink Level Lets you open the Brother Status Monitor, which displays the ink level for each cartridge. 11...
Users Manual - English - Page 4

...: 1-877-BROTHER http://www.brother.ca/ Description Ink Cartridge Standard Ink Cartridge High Yield Ink Cartridge (blue) Ink Cartridge High Yield (blue) Ink Cartridge (red) Ink Cartridge High Yield (red) Ink Cartridge Ink Cartridge High Yield Premium Plus Glossy Finish Photo Paper (Ledger size / 20 sheets) (Letter size / 20 sheets) (4"×6" size / 20 sheets) Matte Finish Inkjet Paper...
Users Manual - English - Page 6

...Product without authorization from defects in the United States. What Brother will do : After contacting Brother or a Brother Authorized Service Center, you may be required to deliver ...ink cartridges, print cartridges, cordless handset battery, refill ribbons, therma PLUS paper and thermal paper. „ Except as Paper Feeding Kit, Fuser and Laser Units. What is covered by another device...
Users Manual - English - Page 8

...MFC/Fax machine to operate properly. For inkjet units: (When shipping your Inkjet MFC/Fax machine remove the ink cartridges and replace them with your warranty. If original protective parts are non-Brother... use of supplies or consumable items that are not available, leave ink cartridges installed. vi BROTHER MULTIFUNCTION CENTER / FAX MACHINE LIMITED WARRANTY (Canada only) Pursuant to the...
Users Manual - English - Page 15

... Maintenance messages 153 Error animation 159 Transferring your faxes or Fax Journal report 159 Document jam 161 Printer jam or paper jam (MFC-5890CN only 162 Printer jam or paper jam (MFC-6490CW only 164 Routine maintenance 167 Replacing the ink cartridges 167 Cleaning the outside of the machine 169 Cleaning the scanner 170 Cleaning the machine...
Users Manual - English - Page 161

... resolved by yourself. Choose Brother MFC-XXXX (where XXXX is showing an error message. (See Error and Maintenance messages on page 153.) If the LCD says Cannot Print and Replace Ink, see a print error ... wireless connection on page 167. Make sure that Use Printer Offline is online. If you may see Replacing the ink cartridges on both the machine and your machine, check the ...
Users Manual - English - Page 162

... on page 9.) (MFC-6490CW) Make sure the Inner Back Cover and Outer Back Cover are using Brother Original ink cartridges. Make sure the paper...ink cartridge was in your machine over six months. „ The ink cartridge may cause ink to clog: „ The expiration date written on page 18.) Don't handle the paper until the ink is dry. Smudged stain at the right or left corner of the printer...
Users Manual - English - Page 163

... to reduce the print resolution. (See Printing for this purpose. Try changing the printer driver setting. Use at least 24 bit color data with ink. (See Cleaning the machine printer or at any one extra sheet of paper are using Brother Original ink cartridges. Clean the paper pick-up roller. (See Cleaning the paper pick-up roller...
Users Manual - English - Page 169

... can make copies in the Advanced tab of the printer driver you can use the machine until you need more of the color ink cartridges have reached the end of pages you print. „ Copying If the paper type is set to Plain Paper, Inkjet Paper or Transparency the machine will ask that the fax...
Users Manual - English - Page 170

...Ring on page 71.) The print head is not cleared, call Brother Customer Service. Take out the new ink cartridge and re-install it slowly until it clicks. The machine will ... Genuine Brother Innobella™ Ink Cartridge. Take out the new ink cartridge and re-install it slowly until it clicks. An ink cartridge is set to send or receive again. Firmly close it , the color fax ...
Users Manual - English - Page 173

...MFC-6490CW) Remove the jammed paper by following B the steps in Printer jam or paper jam (MFC-6490CW only) on page 164. (MFC-5890CN) Remove the jammed paper by following the steps in Printer jam or paper jam (MFC... sure the paper length guide is in the memory. Replace Ink One or more of the ink cartridges Replace the ink cartridges. (See Replacing have reached the end of their life. ...
Users Manual - English - Page 183

... LCD, and then take out the ink cartridge for the color shown on the LCD. Use or attempted use only Genuine Brother Brand replacement ink cartridges. To protect your machine. It is necessary to keep some ink in the ink cartridge to any problem that is running out of unauthorized third party ink and/or cartridges. Our warranty coverage does not...
Users Manual - English - Page 188

... not improved, try installing a new Genuine Brother Brand replacement cartridge for each problem color. Cleaning too often uses ink unnecessarily. a Press Ink. c Press a or b to standby mode automatically. 172 Note If you get a horizontal line or blank text in the machine. d (MFC-5890CN) Close the Jam Clear Cover properly. (MFC-6490CW) Close the Inner Back Cover and the...
Users Manual - English - Page 189

...Brother Customer Service. (See Brother numbers on page i.) CAUTION DO NOT touch the print head. c Press a or b to choose No. The machine begins printing the Print Quality Check Sheet. B The machine starts cleaning the print head. After replacing the ink cartridge... is still poor, replace the ink cartridge for the clogged color. Troubleshooting and Routine Maintenance h The LCD asks...
Users Manual - English - Page 192

Do not pack the used ink cartridges in the bag. (MFC-6490CW) Gently close the scanner cover (3) using the finger holds on both hands. Always ...you are returning your fingers under the scanner cover. h Wrap the machine in the carton. g (MFC-5890CN) Lift the scanner cover (1) to Brother as you push down (2) and close the scanner cover using both sides of the scanner cover when ...

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