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Brother International MFC490CW Support Question

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Question posted by lauraGetf on January 22nd, 2014

Troubleshoot Brother Printer Mfc490cw Network Won't Connect

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Related Brother International MFC490CW Manual Pages

Network Users Manual - English - Page 7

... the PIN Method of Wi-Fi Protected Setup 35 Using the Brother automatic installer application on the CD-ROM to configure your machine for a wireless network...37 4 Wireless configuration for Windows® using the Brother installer application (Not available for MFC-5490CN and MFC-5890CN) 38 Configuration in Infrastructure mode ...38 Before configuring the wireless...

Network Users Manual - English - Page 9

...154 Managing your network machine securely using BRAdmin Professional (for Windows 154 13 Troubleshooting 155 Overview...155 General problems ...155 Network print software installation problems 157 Printing problems...159 Scanning and PC Fax problems ...160 Wireless network troubleshooting...162 Wireless setup problems ...162 Wireless connection problem ...162 LDAP troubleshooting...163 viii

Network Users Manual - English - Page 11

... Wizard r Mac OS® X 10.2.4 or greater r r r r r r r r 1 Not available for MFC-5490CN and MFC-5890CN. 2 BRAdmin Professional and Web BRAdmin are supported by each operating system. The following chart shows what network features and connections are available as a download from http://solutions.brother.com. 3 Not available for DCP models. These functions include printing, scanning, PC...

Network Users Manual - English - Page 18

... Directory Access Protocol (LDAP) allows the Brother machine to manage network devices including computers, routers and Brother network ready machines. FTP client (For MFC-5890CN, MFC-6490CW and MFC-6890CDW) 1 The File Transfer Protocol (FTP) allows the Brother machine to scan black and white or color documents directly to install the Brother printer driver by right-clicking the machine icon...

Network Users Manual - English - Page 28

... with normal every day document printing, place the Brother machine as close to the network access point (or router) as interference from the machine's control panel Network menu. 3 Configuring your machine for a wireless network (Not available for MFC-5490CN and MFC-5890CN) 3 Overview 3 To connect your machine to your wireless network, you need to follow the instructions in...

Network Users Manual - English - Page 33

... your machine for a wireless network (Not available for MFC-5490CN and MFC-5890CN) Confirm your network environment 3 Connected to a computer with an access point in the network (Infrastructure mode) 3 1 3 4 2 3 1 Access point 2 Wireless network printer (your machine) 3 Wireless capable computer connected to the access point with each other. When the Brother wireless machine (your machine...

Network Users Manual - English - Page 38

...Configuring your machine for a wireless network (Not available for MFC-5490CN and MFC-5890CN) g The machine will have chosen. If the machine finds more than one network use a or b key ...The machine starts to connect to the wireless device you chose WEP, go to q. If the connection failed, the display shows Connection Failed for 60 seconds. (See Wireless network troubleshooting on page 179.)...

Network Users Manual - English - Page 40

... which shows go to o. t If your wireless device is connected successfully, the display shows Connected for MFC-5490CN and MFC-5890CN) m Choose and press the key option KEY1:, KEY2:, KEY3:, KEY4:. Go to r. (For information how to continue installing drivers and software necessary for 60 seconds. (See Wireless network troubleshooting on page 179.) r To apply the settings...

Network Users Manual - English - Page 82

...5 Note You can see the available wireless devices. Wireless Configuration for Macintosh® using the Brother installer application (Not available for MFC-5490CN and MFC-5890CN) k To communicate with the un-... steps below: 1 Click the AirPort status icon and select Open Internet Connect... 2 Click the Network tab to configure, and click Next. You can temporarily change the wireless settings...

Network Users Manual - English - Page 166

... password and click OK. Note After the Brother software package is selected. c Click the General tab. d Click OK. Troubleshooting „ For Windows® The Firewall ...may be blocking the necessary network connection to disable the Firewall on your machine in the Device Selector application located in Macintosh HD/Library/Printers/Brother/Utilities/DeviceSelector or from ...

Network Users Manual - English - Page 170

... service: Enter "54926". 4. In External Port Number for this service on your PC may reject the necessary network connection for example, "Brother Scanner". 2. Troubleshooting Scanning and PC Fax problems 13 The network scanning feature does not work in Windows® The network PC Fax feature does not work in Windows® 13 Firewall settings on your...

Network Users Manual - English - Page 173

For more information, please visit http://solutions.brother.com. 13 163 Troubleshooting LDAP troubleshooting 13 If you are having trouble connecting to a LDAP server, please contact your Network Administrator and check the LDAP Security Options.

Software Users Manual - English - Page 10

... your Windows® Firewall. Using the Brother printer driver 1 A printer driver translates the data from the CD-ROM, see the User's Guide for Wireless Network Standard models only. 2 This feature is available for your software or contact the software manufacturer. Install those drivers by the printer/multi-function device. If you did not install from your...

Software Users Manual - English - Page 62

.... 2 You can use the (Scan) key on the control panel, you have to install the Brother MFL-Pro software suite and connect the machine to your choice using the (Scan) key uses the configuration of the Device Button tab of the ControlCenter3 software. (See SCAN on page 72.) For details about how to...

Software Users Manual - English - Page 159

... install from the CD-ROM, the necessary Firewall settings have trouble with your network connection after you are using the Brother software 8 Firewall settings on your PC may reject the necessary network connection for network printing, network scanning and PC Fax. d Add port 54925 for network scanning by entering the information below to On. If you added port...

Software Users Manual - English - Page 255

... 193 Print Macintosh® Brother Ink driver 158 Windows® Brother printer driver 6 R Remote Setup Macintosh 242 Windows 127 S Scan Macintosh® Network 214 OCR 193 Presto! A Index C ControlCenter2 Macintosh 196 ControlCenter3 Windows 69 D Device Selector 176, 214, 243 Drivers Macintosh® Brother Ink driver 158 TWAIN 176 Windows® Brother printer driver 2, 6 TWAIN 37...

Quick Setup Guide - English - Page 29

... machine in any other electronic devices can view the Network User's Guide by following the instructions below. 1 Turn on your model and the language. Although the Brother MFC-490CW can be used at a ...®. For Windows®: 2 Choose your network will guide you may not be the best method of connection for Yes to choose Network and press OK. After the machine is configured...

Users Manual - English - Page 145

...the top and line. Troubleshooting and Routine Maintenance Printing (continued) Difficulty Suggestions B The printouts are not stacked neatly. In the printer driver Advanced tab, click Color Settings, and uncheck Bi... bad connection, with static or interference on the CD-ROM.) True2Life® is loaded properly in the paper tray. (See Loading paper and other print media on Brother Photo ...

Users Manual - English - Page 149

... PC may be rejecting the necessary network connection. If possible, try connecting the machine to configure the Firewall. For Windows® XP SP1 user's, please visit the Brother Solutions Center (http://solutions.brother.com). For detail, see Firewall settings in this list. Troubleshooting and Routine Maintenance Network Difficulties Difficulty Suggestions B Cannot print...

Users Manual - English - Page 209

... redial 38 Paging 51 Cleaning paper pick-up roller 149 print head 150 printer platen 149 scanner 148 Connecting external TAD (answering machine 58, 59 external telephone 62 two-line external...85 using a template 84 using a USB Flash memory drive ...... 84 Cordless telephone (non-Brother 63 Custom Ringing 55 Custom telephone features on the CD-ROM Automatic fax receive 40 Easy Receive...