Brother International IntelliFax-5750e Support Question
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Question posted by rmoore3179 on March 26th, 2013
Comm Error
When I try to fax I get a comm error on my 5750 intellifax brother. What could be the problem?
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Related Brother International IntelliFax-5750e Manual Pages
Users Manual - English - Page 3
...-3238 (TTY service for all your Fax Machine/ Multi-Function Center needs. ORDERING ACCESSORIES AND SUPPLIES i Brother fax-back system (USA Only)
Brother Customer Service has installed an easy-to-use the system to send faxes to any fax machine.
This system is our one-stop resource for Brother Printer Driver updates.
Brother Numbers
IMPORTANT
For technical and operational assistance...
Users Manual - English - Page 4
...Network (LAN) Board Brother Print/Fax Server (10/100 BaseTX Ethernet Network) (Not available for FAX-4100. Standard for FAX-5750e.)
NC-8100h
Owner's...ROM Drive)
* Multi-Function Link® Pro Suite is NOT available on CD-ROM (Not available for FAX-4750e.
For best quality results use only genuine Brother accessories, available at most Brother retailers. ii O R D E R I N G A C C E S S O R ...
Users Manual - English - Page 13
...For USA Only) ....1-2
To Complete Your FAX-4100, FAX-4750e or
FAX-5750e Registration On-Line (For USA Only) ....... 1-2
Control Panel Overview 1-3
About Fax Machines 1-5
Custom Features 1-5
Do You Have Voice Mail on the Phone Line 1-5
Why Should There Be Trouble 1-5
How Can You Avoid Possible Problems 1-5
Fax Tones and Handshake 1-6
ECM (Error Correction Mode 1-6
2
Assembly and...
Users Manual - English - Page 18
12 Optional Accessories 12-1
Memory Board (For FAX-4750e and FAX-5750e Only) ........ 12-1 Installing the Optional Memory Board 12-1
Paper Cassette #2 (Option for FAX-4100 and FAX-4750e).... 12-4 Network (LAN) Board (Option for FAX-4750e 12-4
13 Troubleshooting and Routine Maintenance 13-1
Troubleshooting 13-1 Error Messages 13-1 Document Jam 13-4 Paper Jam 13-4 Paper is Jammed...
Users Manual - English - Page 22
... with your machine and then fax it to complete your registration. Please fill out the form and return it to Brother's Automated Fax Response System ...as your product on-line from the main
menu.
1-2 INTRODUCTION This will be sent back to register your first transmission.
In USA: 1-877-268-9575 (fax)
To Complete Your FAX-4100, FAX-4750e or FAX-5750e...
Users Manual - English - Page 36
...device) directly to Distinctive Ring Service: You must plug your Brother machine.
Your machine cannot work properly if you carefully follow the instructions in the jack labeled EXT.
If ... using the toll saver feature on your machine and the TAD will try to control the phone line. (See illustration on the same telephone line as a fax number and have registered the distinctive ring pattern...
Users Manual - English - Page 44
...rings before the machine answers in FAX/TEL mode.
OFF
8. EASY RECEIVE
ON SEMI
4.
Sets the time for FAX-4100 and FAX-4750e. Note ...The factory setting (option) is shown in new
codes. TONER SAVE
ON -
F/T
20
RING TIME 30
40
70
3.
Main Menu Submenu
Menu Selections
Options
1. TONE/ PULSE
TONE - CASSETTE
SETUP
#2
(continued)
ON (FAX-5750e...
Users Manual - English - Page 46
...
0. INTERVAL
ON ON+IMAGE
OFF OFF+IMAGE
EVERY 50 FAXES
6/12/24 Hours
Initial setup for remote
9-3
retrieval. BACKUP PRINT
ON
(FAX-4750e
and FAX-5750e only)
OFF
Sets the machine to
forward fax
messages-OR-to
9-1
call your pager.
OVERSEAS ON MODE
OFF
Adjusts for
FAX-4100) Speed
-
FAX FWD/ PAGING
2.
Note The factory setting (option) is...
Users Manual - English - Page 107
...problems by yourself.
CONNECTION FAIL The fax machine you polled is not in the paper cassette. Error Messages
As with a new one. You can correct most common error messages. In USA Only:
1-800-521-2846
Error Messages
Error...
The machine is out of paper or paper is near the end of its Use the drum unit until you need additional help, call again.
Try the call the Brother fax-back...
Users Manual - English - Page 108
... see what
happened. COVER OPEN
The front cover was too long.
the other party's fax Try to a fax machine. Check the number and try again after setting the True Type mode to "Print as a printer)
The machine memory capacity has been exceeded.
• If you will pause its current print job and go into cooling down...
Users Manual - English - Page 112
... mistakenly interpret certain voices or music on the line as a calling fax machine and respond with fax receiving tones. If the problem continues, call Brother Customer Service at : 1-800-284-4329 (in USA) or 1-877-BROTHER (in Canada) or (514) 685-6464 (in Montreal). The FAX "hears" voice as split or blank pages. If your copy looks...
Users Manual - English - Page 116
...error message appears.
1. Check with you restart Windows®. MFC Connect Failure
If the Brother machine is not connected to your PC and you have loaded the Brother... try again.
13 - 10 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E
The cable must not go through the parallel port, are running automatically when you are set to support a bidirectional machine,...
Users Manual - English - Page 117
...it back into the feeder. Scanning Difficulty
TWAIN Errors appear while scanning. Check to print the envelope ... A N C E 13 - 11 Refer to troubleshoot the problem with you are using. If the machine still does not load transparencies, call Brother Customer Service to your software. Sometimes it is straight. For FAX-5750e in the paper cassette, and then try again. T R O U B L E S H O...
Users Manual - English - Page 119
.... Check the machine's environment. Also, do not disappear, it will cause this problem. Marks may disappear by setting the Print Density setting. In this print defect to page 13-18. T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E 13 - 13
The whole page is scratched. After cleaning, if the printed pages are marked at regular intervals. Try copying multiple...
Users Manual - English - Page 137
.... Broadcasting The ability to send the same fax message to the same fax number will
be placed in memory. communication error (or Comm. coding method Method of the party calling you. compatibility group The ability of incoming faxes. Compatibilty is calling. Backup Print (Not available for FAX-4100) Sets your Brother machine to communicate with another. Beeper Volume...
Users Manual - English - Page 138
... them from another preprogrammed fax number.
drum unit A printing device for copying and faxing photographs.
TX means Transmit. RX means Receive. Fax Storage You can program a certain time each day that had an error. FAX/TEL You can scan outgoing faxes or scheduled jobs into the EXT jack of gray available for your Brother machine. gray scale The...
Users Manual - English - Page 143
.... Download the Scanner Driver for FAX-4750e from: http://solutions.brother.com
TWAIN Compliant Document Size
Resolution
Scanning/Printing Width Automatic...176; C)
Operating: 20 to 80% (without condensation) Storage: 20 to 20,000 pages There are not available for 5750e.)
Scanner operations are many factors that determine the actual drum life, such as temperature, humidity, type of paper, toner ...
Users Manual - English - Page 150
... Ring Delay 5-2 Telephone Answer Code 5-5 FCC Notices 14-1
G
Groups dialing 7-6 ERROR 13-1 NOT REGISTERED 13-2 OUT OF MEMORY 13-2 extension telephones, using multiple settings 6-2 FAX/TEL mode 5-1, 5-2 answering at machine 9-1
I-2 INDEX
fax receive 5-1 Fax Storage
printing from 5-6 setting 9-3 fax, stand-alone receiving 5-1
difficulties 13-6 erasing from memory 9-5 forwarding 9-1, 9-5 polling...
Quick Setup Guide - English - Page 1
...FAX MACHINE PERFORMS SO MANY TASKS WITH DAZZLING RESULTS! If you cannot solve a problem: See to Frequently Asked Questions (FAQs) on top of Paper Cassette #2. A. Carefully pick up the machine and place it now.
10 Set Station ID
To print your name and fax number on the Brother machine.... FAX-5750e Quick Setup Guide
THANK YOU! Enter two digits for the month and press Set.
D. Fax messages...
Quick Setup Guide - English - Page 6
...FAX IP Address (Using the Control Panel)
To set the Gateway address using the fax control panel, do the following .
1. Select 1 to change this may take several seconds), the machine... 4. Press Set to change the IP address.
2.IP ADDRESS
3.
Brother Internet FAX Printing (BFP) Driver: The Brother Internet FAX Printing Driver allows you through the steps of the cable must be ...
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