Brother International IntelliFax-2910 Support Question
Brother International IntelliFax-2910 Support Question
Find answers below for this question about Brother International IntelliFax-2910.Need a Brother International IntelliFax-2910 manual? We have 1 online manual for this item!
Question posted by myglor27 on December 14th, 2016
Intellifax-2910 Not Receiving Faxes
I Have An Intellifax-2910 Machine (stand Alone Unit) Connected To A Phone Line With Distinctive Ringing. Just Yesterday And Today The Display Shows Receiving And Then Goes Back To Sleep Without Receiving/printing The Fax.the Sender's Machine Shows Busy/no Response.
Current Answers
Answer #1: Posted by Troubleshooter101 on December 20th, 2016 9:32 PM
Troubleshooter101
Member since:
September 30th, 2015 Points: 2,927,040
Member since:
September 30th, 2015 Points: 2,927,040
If you are having difficulty receiving faxes, follow the instructions below:
- Verify your Brother machine has a dial tone. (Click here to see how to verify that my Brother machine has a dial tone.)
- If there is dial tone, go to STEP 3.
- If there is no dial tone, verify the telephone line cord is directly connected from the jack (socket) on the Brother machine (labeled "LINE" for some countries) to the wall telephone jack (socket).
- If you are using an analog telephone line and there are splitters, commshare devices, power strips or surge protectors between the wall telephone jack (socket) and the Brother machine, remove them. Removing these devices assists in determining if the issue is related to the device or the Brother machine.
- If you are using a DSL or Voice Over Internet Protocol (VoIP) telephone system, there can be multiple types of telephone line connections (modems, interface boxes, phone adapters, splitters, etc). However, a telephone line must be connected to the Brother machine's LINE jack (socket).
- If you are using an analog telephone line and there are splitters, commshare devices, power strips or surge protectors between the wall telephone jack (socket) and the Brother machine, remove them. Removing these devices assists in determining if the issue is related to the device or the Brother machine.
- If there is dial tone, go to STEP 3.
For more help please click the link below
http://support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=mfcj430w_all&faqid=faq00000342_011
Thanks
Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful. Please feel free to submit further info for your question, if a solution was not provided. I appreciate the opportunity to serve you!
Troublshooter101
Related Brother International IntelliFax-2910 Manual Pages
Users Manual - English - Page 9
Electrical Hazard icons alert you what to do to prevent possible personal injury.
Note (For FAX-2820, FAX-2910 and MFC-7220) If there are high voltage electrodes inside of the machine, make sure you have unplugged the telephone line cord first and then the power cord from the memory on page 11-6.)
WARNING There are...
Users Manual - English - Page 13
...11 About fax machines 1-12 Custom features 1-12 Do you have Voice Mail on the phone line 1-12 Why should there be problems 1-12 How can you avoid possible problems 1-12 Fax tones ... the Mode Timer (FAX-2820, FAX-2910 and FAX-2920 only 2-3 Setting the Mode Timer (MFC-7220 and MFC-7225N only 2-3 Setting the Paper Type 2-4 Setting the Paper Size 2-4 Setting the Ring Volume 2-5 Setting the...
Users Manual - English - Page 17
...the Distinctive Ring pattern A-2 Turning off the Distinctive Ring A-2 Caller ID...A-3 Viewing Caller ID List A-3 Printing Caller ID List A-3 Call Waiting A-4
Advanced receiving operations A-4 Operation from extension telephones A-4 For Fax/Tel mode only A-4 Using a cordless external handset A-5 Changing the remote codes A-5
Connecting an external device to your machine A-5 Connecting an...
Users Manual - English - Page 30
... receiving incoming calls. Many people with Voice Mail choose an additional subscriber service "Distinctive Ring", which one number on your line, so both the machine and Voice Mail will install your machine is designed to use more than one will stop your machine can you have Voice Mail on the phone line? If you have Voice Mail on the phone line...
Users Manual - English - Page 31
..." or connection with fax receiving tones, which the sending machine's CNG tones and the receiving machine's "chirps" overlap. Chapter 1
Fax tones and handshake
When someone is dialed. So it resends the pages of the fax that are sending CNG tones over the phone line, and the LCD shows Receiving. You'll hear them after the number is sending a fax, the fax machine sends fax calling...
Users Manual - English - Page 50
..., without waiting for the next fax only.
1 If it is not illuminated in real time (even if Real Time TX is sending from memory, receiving faxes or printing PC data.
Setup Send...The number of a fax, press Stop/Exit to cancel scanning. Sometimes, you can set to
select On, Next Fax:On, Next Fax:Off or Off.
Then, as soon as the phone line is full, the machine will start dialing and...
Users Manual - English - Page 56
Note ■ When someone polls your machine to
receive a fax, they pay for the call. ■ If you poll someone's fax machine to
receive a fax, you pay for the call and retrieve it is not illuminated in Polling needs to set up their machines for Polling.
Everyone who is involved in green, press
(Fax).
2 Load your machine is polled. Press 2 to...
Users Manual - English - Page 57
...as a fax.
If it
The machine automatically For dedicated fax lines. You control the phone line and must answer every call .
The external telephone answering machine device (TAD) automatically answers every call yourself unless you are using the Distinctive Ring feature. You can choose the mode that best suits your machine.
4 Setup Receive
Basic receiving operations
Choosing...
Users Manual - English - Page 58
..., 0, 1.
1.Receive Mode
2 Press ▲ or ▼ to select how many times
the line rings before it is not illuminated in Fax Only or Fax/Tel mode. If you select 00, the line won't ring at all.)
4 Press Stop/Exit.
4 - 2 Press Menu/Set.
(If you have extension phones on the same line as the machine or subscribe to the telephone company's Distinctive Ring...
Users Manual - English - Page 59
... the same line as the machine. (See For Fax/Tel mode only on the same phone line and the machine intercepts them, set the feature to receive fax calls automatically, even if you lift the machine's handset or the handset of an extension phone connected to press Start or the Fax Receive Code 5 1 when you have to ring for the set time. Just hold the...
Users Manual - English - Page 90
... the job and clear it is left in Use
The machine is set to Distinctive Ring Set Distinctive Ring to Off.
See Document jams on the air conditioner or heater.
Mode from the memory. Drum Error
The drum unit needs to be cleared. (To check if faxes are faxes, you turn on the air conditioner or heater. Fail...
Users Manual - English - Page 91
... the exhaust outlet isn't blocked by something.
Set up to save the faxes before you follow the suggestions below (To save them before following the suggestions below . (For FAX-2820, FAX-2910 and MFC-7220) When you can be cleared.
Turn off the machine's power switch and then turn off for several minutes. Refill the...
Users Manual - English - Page 93
ACTION
(For FAX-2820, FAX-2910 and MFC-7220) When you need to save them before following the suggestions below (To save the faxes, see Forwarding faxes to another fax machine on page 11-6.
To check whether the machine has faxes in its memory see Transferring faxes to 4 days without losing faxes stored in its memory will be turned off for several...
Users Manual - English - Page 101
...
Setup Guide.) -OR- • The toner cartridge and drum unit are faxes you connect the machine's cable correctly. (See the Quick Setup Guide.)
The machine cannot print full pages of your application software. To check whether the machine has faxes in its memory see if the LCD is showing an error message. (See Error messages on page 11-6.
Users Manual - English - Page 108
... are having difficulty sending or receiving a fax due to possible interference on your phone line, you may prefer to use the packing materials that you adjust the Equalization for compatibility to reduce the modem speed for FAX-2910, FAX-2920 and MFC-7225 only. Packing and shipping the machine
When you transport the machine, use it in the plastic...
Users Manual - English - Page 119
... below are silent on the machine.
Registering the Distinctive Ring pattern
Very important! After you want to use. Unless you have set the Distinctive Ring feature to ON, the receive mode is now
set to on the same line will ring.)
■ If you scroll through the four patterns. Press Menu/Set.
3 Press ▲ or ▼ to select...
Users Manual - English - Page 134
...FAX-2910, FAX-2920 and
Normal Basic
MFC-7225N)
2. Auto
HP LaserJet
BR-Script 3
1. Font
2. Descriptions
Page
Checks which jobs are shown in Bold.
Prints a list of the machine...A-1
Company's Distinctive
Ring subscriber service to
register the ring pattern
with the machine.
B - 8 Fax (Continued)
3. Printer (MFC-7225N only)
Submenu 6.
Caller ID
Display# Print Report
...
Users Manual - English - Page 138
... documents lighter and light documents darker. Distinctive Ring
A subscriber service purchased from the telephone company that is calling. Batch Transmission As a cost saving feature, all delayed faxes to tell the receiving machine that a fax machine is received and stored in the document.
Beeper Volume Volume setting for dark or light documents, by line noise or static. CNG tones
The...
Users Manual - English - Page 140
...telephone line. Remote Access Code Your own four-digit code (--- ) that uses varying shades of gray for the machine's ring. See: Standard, Fine, Super Fine and Photo. Ring Volume...FAX-2820, FAX-2910 and FAX-2920 only: You can send faxes in real time.
Out of Paper Reception Receives faxes into the machine's memory when the machine is received into your machine from a touch tone phone...
Users Manual - English - Page 147
... use your fax machine as a printer and send faxes from the Brother Solutions Center so you can download the manual for setting up and using the PC-Fax software. A USB 2.0 interface cable that is IEEE 1284 compliant and no longer than 6 feet (2.0 m). The machine can also be 12 Mbits/s.
Interfaces (not available for FAX-2910)
Interface Parallel...
Similar Questions
Brother Intellifax 4100e Will Not Receive Print Faxes
(Posted by hotkg 10 years ago)
Brother Intellifax 2820 Will Not Receive On A 9 Out Phone Line
(Posted by migmuta 10 years ago)
Machine Will Not Feed Paper When Trying To Fax?
(Posted by mrucker 11 years ago)
Display Showing Fax Reserved
LCD display window shows date / time / fax and then below that Fax Reserved #154. What caused this a...
LCD display window shows date / time / fax and then below that Fax Reserved #154. What caused this a...
(Posted by dwight37420 12 years ago)
Answer Fax Call
my 2910 was set to answer through a smart ring devise. I had one line coming into the house but two ...
my 2910 was set to answer through a smart ring devise. I had one line coming into the house but two ...
(Posted by SnoKingSigns 12 years ago)