Brother International IntelliFax-1860C Support Question
Brother International IntelliFax-1860C Support Question
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Question posted by famhearctr on January 10th, 2013
Not Able To Fax - Transmission Report Says : Ng: Poor Line Condition
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Current Answers
Related Brother International IntelliFax-1860C Manual Pages
Users Manual - English - Page 3
... how to get the most efficient way to register your new product, register on-line at
http://www.brother.com/registration/
FAQs (frequently asked questions)
The Brother Solutions ... must call the country where you bought the machine.
Register your product
By registering your Fax Machine/Multi-Function Center needs. Please complete and fax the Brother Warranty Registration And Test Sheet or,...
Users Manual - English - Page 52
... Ring feature or you are using these modes. (See Ring Delay on the same line as the machine. Also see Connecting an external TAD (telephone answering device) on page 37. To receive a fax in one of the following ways: „ Faxes will be automatically received. „ Voice calls will be automatically received. „ Voice...
Users Manual - English - Page 53
... alert you that you
have a voice call on the same line as the machine or subscribe to choose how many
times the line rings before it 's a fax call, the machine receives the fax. Note
Even if the caller hangs up during the pseudo/double-ringing, the machine will continue to ring for the set the Receive Mode...
Users Manual - English - Page 54
... when you lift an extension or external phone handset, press the fax receive code l 5 1.
• If you send faxes from a computer on the same phone line and the machine intercepts them, set to On, but your machine does not connect a fax call first by using the machine's handset, Speaker Phone or cordless handset.
Chapter 6
If Easy Receive...
Users Manual - English - Page 61
... your outgoing message.
We do not receive all calls and the machine 'listens' for MFC-3360C and FAX-1860C) and Telephone (FAX-1960C).
45 If your TAD is at least four rings on the external TAD when you subscribe to control the phone line. (See the illustration below.)
1
1
7
1 TAD When the TAD answers a call and...
Users Manual - English - Page 63
... other end into the L2 jack of the triplex adapter. Your machine can , you are three ways to convert to your machine must have a fax machine. The first two ways may contain four wires (black, red, green, yellow).
line TAD.
If your machine is on Line 2, plug it can work best on page 37.)
Converting telephone wall...
Users Manual - English - Page 64
... triplex adapter. Any difficulties with sending or receiving faxes should be answered by a switchboard operator we suggest you are two ways to add a two-line telephone to the last line on the system. If you have a multi line system we recommend that your machine will be reported first to the company who installed your PBX to...
Users Manual - English - Page 81
..., 24 hours, 2 or 7 days
The machine will print a section of transmission and whether the transmission was successful (OK). 11 Printing Reports
11
Fax reports 11
You need more than the job numbers to know which faxes you must send again. If the
machine's memory becomes full with NG in How to print a report on the report to start printing in 24...
Users Manual - English - Page 83
...-Dial, Search, a Group or the dial pad. The LCD shows Dialing. a Make sure you are polling.
Afterwards, a Sequential Polling Report will be set up on page 32.
12
67 To cancel all fax machines support polling.
Setup for a document.
The polling feature needs to be printed. d Press Black Start or Color Start. Sequential...
Users Manual - English - Page 97
...or save them before unplugging the machine from the AC power outlet.
DO NOT pull in the machine's memory you have unplugged the telephone line cord first and then the ...machine safely A
Please keep these instructions for more than 24 hours. (To print the faxes in memory, seeTransferring faxes to another fax machine on page 98.)
WARNING
There are faxes in the middle of the machine,...
Users Manual - English - Page 108
... your telephone company to send the fax again.
Make sure the machine is in black and white. Phone Line or Connections
Difficulty Dialing does not work. (No dial tone)
The machine does not answer when called.
Suggestions
Check that are cut off . Receiving Faxes
Difficulty Cannot receive a fax
Suggestions
Check all line cord connections.
(Canada only) Change...
Users Manual - English - Page 109
... that the receiving machine has paper. Suggestions
If Easy Receive is l51). Try avoiding this problem.
If avoiding a slight interruption is crucial to your business, a separate phone line with your Fax Receive Code
(default setting is set to on page 28.)
Ask the other party to check your phone line. Transmission Verification Report says 'Result:NG' or 'Result...
Users Manual - English - Page 111
... continues, call .
If this happens, your computer. Comm.Error
Poor phone line quality caused a communication error. Action Open the upper jam clear cover and remove any foreign objects inside the machine. (MFC-3360C and FAX-1860C) If the error message continues, see Transferring your phone line. Open the Upper Jam Clear Cover and then close the...
Users Manual - English - Page 112
... paper is in the machine.
(MFC-3360C and FAX-1860C) If the error message continues, see Transferring your telephone company. (See Caller ID on page 98 before disconnecting the machine so you have not ... sending machine has the ability to convert it properly. (See Replacing the ink cartridges on page iii.)
No Caller ID
There is no incoming call your faxes or Fax Journal report on ...
Users Manual - English - Page 113
...; Refill the paper in the Software User's Guide on page 98 before disconnecting the machine so you will not lose any foreign objects inside the machine.
(MFC-3360C and FAX-1860C) If the error message continues, see Transferring your faxes or Fax Journal report on the CD-ROM.)
Paper Jam
Paper is busy. No Response/Busy The...
Users Manual - English - Page 146
...Volume Volume setting for dark or light documents, by making faxes or copies of incoming faxes.
Delayed Fax Sends your machine to tell the receiving machine that a fax machine is assured between ITU-T Groups.
Batch Transmission (Black and white faxes only) As a cost saving feature, all delayed faxes to simulate a dedicated fax line.
130
Coding method Method of the party calling you...
Users Manual - English - Page 147
... × 196 dpi. Group number A combination of the fax that had an error. You can print the Fax Journal on the machine that shows interactive messages during fax transmission and resends the pages of One-Touch and Speed-Dial numbers that are using the same line as your machine's settings.
131 Menu mode Programming mode for small...
Users Manual - English - Page 148
... code, and Black Start or Color Start to retrieve waiting a fax. Out of Paper Reception Receives faxes into the machine's memory when the machine is used for easy dialing.
Real Time Transmission When memory is received into your computer. The machine will also page for the machine's ring. Speed-Dial A pre-programmed number for regular size text...
Users Manual - English - Page 149
... on the telephone line used for each fax transmission and copy without changing the default settings. TAD (telephone answering device) You can pick up at an extension phone by pressing this code (# 5 1). jack of the machine. Tone A form of dialing on the top of sending faxes over the phone lines from your machine. Transmission Verification Report A printed report for Touch...
Quick Setup Guide - English - Page 12
...or on the first page of the transmission, the date and time it is
not a fax, the phone will
ring for you want the machine to the machine? Do you need to change the ...Tone).
No
Fax/Tel
Your machine controls
the line and
automatically answers
every call as a fax. Fax
messages are stored on page 9.
11 Setting tone or pulse dialing mode
Your machine comes set for fax only? If...
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