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Brother International IntelliFax-1270e Support Question

Brother International IntelliFax-1270e Support Question

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Question posted by tdaniels on October 1st, 2012

Our Fax Machine Seems To Work Fine Outgoing, But We Are Not Receiving Faxes.

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Related Brother International IntelliFax-1270e Manual Pages

Users Manual - English - Page 3

...service center, call the country where you purchased the fax machine. From product specification sheets to any fax machine, not just the one from within that country. Calls must call 1-...Dealers/Service Centers (For USA Only) For the name of fax-back subjects. If you can get instant answers to receive faxed instructions about Brother products on One Touch key 1. Brother Numbers...
Users Manual - English - Page 18

... Voice Mail and the fax machine will conflict with the receiving machine. During that time, the sending machine must begin the "handshake" with each other while receiving incoming calls. About Fax Machines If you are sending ...the other after dialing. You'll soon learn to work in tandem with it. Why Should There Be Trouble? Since both fax machines and Voice Mail pick up the line at the...
Users Manual - English - Page 19

.... If your fax machine is set up , your fax machine is answered, and the CNG tones only last for about 40 seconds over the phone line, and the LCD shows RECEIVE. The handshake cannot begin until the call in progress. This will answer every call is a way for the receiving machine to work. To cancel the receiving mode, press...
Users Manual - English - Page 25

... calls are three ways to convert to each other if they are busy and a second fax call is received, the fax call cannot roll away. The two phone numbers can have a fax machine. You can work best on separate jacks (RJ11) or combined into an RJ14 outlet. Special Line Considerations Roll Over Phone Lines A roll over...
Users Manual - English - Page 27

...will operate correctly under all incoming calls will be set to Work with a PBX: 1 It is recommended that handles your faxing operations, please see Troubleshooting and Routine Maintenance, Chapter 13. ... the company that the Receive Mode be answered by a switchboard operator, it may affect your PBX. 2 If all circumstances with a PBX. Any cases of your fax machine. (See Custom Features...
Users Manual - English - Page 28

... using the toll saver feature on your outgoing message. The fax machine "listens" for the fax "handshake." The fax machine cannot hear CNG tones until the TAD has answered the call and receives the fax. If it doesn't hear CNG tones, the fax machine lets the TAD continue playing your outgoing message so your fax machine and TAD will both try to connect...
Users Manual - English - Page 29

For example: "After the beep, leave a message or send a fax by giving your Fax Receive Code for people sending manual faxes. Connect the modular plug on the telephone's line cord to the fax machine, press Hook. Outgoing Message (OGM) on the left side of the fax machine, into the jack labeled EXT. on an External TAD Timing is important in...
Users Manual - English - Page 43

... telephone answering device is a fax, it does not work in which you to pick up . The TAD setting works only with Distinctive Ringing. (See Distinctive Ring, page 8-1.) FAX ONLY-The fax machine automatically answers every call as the fax machine, set the Ring Delay and F/T Ring Time features (on the following pages). SETUP RECEIVE 5-1 If the call is connected...
Users Manual - English - Page 48

... Time, and then press # 5 1 between the double-rings. FAX RECEIVE:*51 TEL ANSWER:#51 5-6 SETUP RECEIVE At the fax machine phone, press Fax Start, then hang up. jack, you can lift the handset to 9 9 9. Changing Remote Codes Remote Codes might not work with some telephone systems. The preset Fax Receive Code is # 5 1. If you're at an extension phone...
Users Manual - English - Page 63

... tone, press the One Touch key of the phone number. 1 Pick up the handset, press Fax Start when the receiving fax machine answers with no number stored in it, you will hear a warning sound, and LCD will show...you pickup the handset.) 4 To hang up the handset when the other party answers. (The speaker works only one way; When you dial an auto dial number, the LCD shows the name you've stored...
Users Manual - English - Page 64

the other party answers. (The speaker works only one way; Rates may want to hear you unless you pick up the handset.) 4 To ... the time and destination. If you picked up the handset, press Fax Start when the receiving fax machine answers with manual dialing using the dial pad. If you are sending a fax, press Fax Start after dialing Speed Dial numbers for the name to dial the call...
Users Manual - English - Page 68

... ring pattern, so you Note program the Brother machine to work with it may be on your fax machine. (See Custom Features on a Single Line,...fax machine to paying for an additional line. You must purchase your telephone company for your phone line, please read the following carefully. Your telephone company's Distinctive Ring service allows more than one number to receive only faxes...
Users Manual - English - Page 69

...fax machine will conflict with each one has a separate phone number, neither will recognize the registered ring pattern of more than one Distinctive Ring pattern with the other while receiving ...work. If you decide to get a new fax number, make sure you will answer only calls to "register" the new Distinctive Ring pattern they provided, so your line, so both Voice Mail and the fax machine...
Users Manual - English - Page 93

... 2-9.) No Dial Tone on the LCD. Sending Faxes Poor Transmitting Quality Try changing your fax machine to check the line. Dialing Does Not Work Check all line cord connections, and make a copy... Hook-OR-Lift the handset. FINE. (See Resolution, page 6-6.) Make a copy to hear fax receiving tones before pressing Fax Start. Wait to verify the fax machine's scanner operation. If there is...
Users Manual - English - Page 94

... system or any other custom service and its signal comes through on a single phone line with fax receiving tones. Fax Machine "Hears" Voice as a calling fax machine and respond with your fax machine answers, hang up immediately. If the problem continues, call the telephone company to only Call Waiting or some other custom feature on Call Waiting Caller...
Users Manual - English - Page 99

... transmission and resends the pages of time the fax machine rings (when the answer mode setting is calling. Delayed Fax Sends your original. ECM (Error Correction Mode) Detects errors during fax sending or receiving, usually caused by sending and receiving fax machines while communicating information. GLOSSARY G-1 RX means Receive. Contrast Setting to pick up the handset or pressing...
Users Manual - English - Page 100

...fax machine from a touch tone phone or other fax machine. Photo mode A resolution setting that allows you perform another fax machine to allocate the memory. Memory Status List Shows how much is received into the fax machine's memory when the machine .... One-Touch Keys on the fax machine control panel where you do not have to place on a telephone line. Fine mode Resolution is idle.
Users Manual - English - Page 101

.... Tel Index An electronic, alphabetical listing of vertical and horizontal lines per inch. GLOSSARY G-3 See: Standard, Super Fine and Photo. Remote Activation allows you to transfer a fax call, answered at an extension phone, to the receiving fax machine. Resolution The number of stored One Touch, Speed Dial and Group numbers. Station ID The stored information...
Users Manual - English - Page 103

............7-7 O One Touch Dial (Changing 7-3 One Touch Dial (Storing 7-1 One Touch Dialing 7-4 On-Screen Programming 3-1 Outgoing Message (External TAD).....2-10 Overseas Mode 6-6 P Paging 9-1, 9-2 Paper Size 5-5 Pause 7-8 PBX 2-7 Photo (Resolution 6-6 Polled Transmit 6-9 Polling (Receive 5-7 Power Consumption S-1 Print (Caller ID Log 8-4 Print Head (Cleaning 13-10 Pulse (Dialing...
Quick Setup Guide - English - Page 2

...Dial, and then enter the first letter of your fax machine, be sure to read your Owner's Manual. Use...Turn Message Storage ON. 2 Record the Outgoing Message (MSG CTR OGM). 3 Press until it lights. Printing a Fax Message 1 Press Play/Record. 2 After ...Receiving Faxes Select Receive Mode Press Receive Mode to select additional settings-OR- If you select FAX/TEL, make sure you pressed Hook (FAX-1270e...

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