Boss Audio BV9362BI Support Question
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Question posted by hyepasha on April 7th, 2023
I Have A Bv9362bi No Remote Touch Screen Not Working?
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Answer #1: Posted by SonuKumar on April 7th, 2023 11:18 PM
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Answer #2: Posted by Aman25 on April 7th, 2023 10:45 PM
If your BV9362BI touch screen is not working and you don't have the remote control, you may need to take some troubleshooting steps to determine the cause of the issue.
- Check the power supply: Make sure that the device is properly powered up and getting enough voltage. If the voltage is not stable, the touch screen may not work properly. Check if the device is connected to a stable power source and if there are any loose connections.
- Reset the device: You can reset the BV9362BI by disconnecting the power supply for a few minutes and then reconnecting it. This may solve any temporary issues with the device.
- Check the touch screen calibration: If the touch screen is not calibrated properly, it may not respond to your touch. Check the settings to ensure that the touch screen is calibrated correctly.
- Clean the touch screen: Sometimes, the touch screen may not work if it is dirty or smudged. Clean the screen with a soft, lint-free cloth to remove any dirt or fingerprints.
- Update the firmware: If none of the above steps work, you may need to update the firmware of your device. Check the manufacturer's website for any available firmware updates and instructions on how to install them.
If none of these troubleshooting steps solve the problem, you may need to contact the manufacturer's customer support or take the device to a professional repair technician for further assistance.
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