Bose Companion 5 Support Question
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Question posted by steelhead12 on April 10th, 2012
My Companion 5
i had my companion 5 working perfect on my mac pro i unpluged the usb cable a couple days ago and now it woln't work. i went to system pref and the bose is not there anymore what to do
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Related Bose Companion 5 Manual Pages
Owner's guide - Page 2
....
Thank you for you to access helpful information about your product. • Register your Companion 5 system. • Discover other Bose® products.
Welcome, new owner. A site just for choosing the Companion® 5 multimedia speaker system from your new Companion 5 system.
owners.bose.com/companion5 Just log on for a simple way to : • Find setup tips and...
Owner's guide - Page 3
...volume when using headphones, especially for extended periods. No part of this work may be used indoors. All other trademarks referenced herein are registered trademarks... the system.
It is used without prior written permission. Bose, COMPANION, TrueSpace and Acoustimass are property of Bose Corporation. As with arrowhead symbol within an equilateral triangle,...speaker system properly.
Owner's guide - Page 4
...6. Use only with the cart, stand, tripod, bracket or table specified by Bose Corporation. Refer all components before cleaning.
7.
If this product near any ventilation...particular installation. Use proper power sources - Do not let objects or liquids enter the product - Unplug this apparatus near a swimming pool, or anywhere else that produce heat.
9. Keep these instructions ...
Owner's guide - Page 5
... 6 Setup help 6
SYSTEM SETUP 7
Unpacking 7 For your records 7 Placing your Companion® 5 system 8
Positioning the speakers 8 Positioning the Acoustimass® module 9 Making system connections 10 Windows® XP audio setup 11 Windows® Vista audio setup 13 Mac OS® X audio setup 15
OPERATION 16
System modes 16 Controlling the volume 16 Adjusting...
Owner's guide - Page 6
...; module.
• A USB cable to connect the system to your computer.
• A control pod that allows you to your computer.
If you need additional help
The setup instructions in this owner's guide explain how your computer. Setup help , please visit http://owners.bose.com/Companion5 for purchasing a Bose® Companion® 5 multimedia speaker system, which delivers...
Owner's guide - Page 7
... part of children. For Bose contact information, refer to the address sheet included in Figure 1. Left speaker
Right speaker
Acoustimass® module
Control pod
Power cord*
USB cable
*The appropriate power cord... to record the serial number of your new Companion® 5 system here and on the rear of your authorized Bose® dealer immediately.
SYSTEM SETUP
English
Españ...
Owner's guide - Page 8
...; 5 system
For optimal performance, use the following guidelines to choose locations and positions for the Acoustimass® module, speakers, and the control pod. SYSTEM SETUP
Français
Español
English
SYSTEM SETUP
Placing your Companion® 5 multimedia speaker system is marked L (left) or R (right) to identify left and right of each...
Owner's guide - Page 9
...as radiators, baseboards, or quartz heaters.
• Make sure the power cord can reach an AC (mains) outlet and the USB cable can reach the USB connection on its side or stand it upside down.
• DO NOT put any objects or equipment behind it or beside ...CAUTION: Do not place computer monitors, floppy disks, hard drives, or other magnetic media within 6 inches (15 cm) of the speaker system.
Owner's guide - Page 10
...: For optimum performance, connect the USB cable directly to "Mac OS® X audio setup" on your computer.
A quality suppressor can damage electronic components in the power cord.
Plug the control pod cable into an AC (mains) outlet.
4. Plug one end of the USB cable (supplied) into their respective jacks.
Note: Bose recommends using a safety agency-approved surge...
Owner's guide - Page 11
... audio setup, please visit http://owners.bose.com/Companion5.
1. Figure 4
"Found New Hardware" typical message sequence
Start
End 11 If any cables during this takes about 30 seconds).
... USB cable, wait for a series of "Found New Hardware" messages to "Troubleshooting" on your computer screen (Figure 4) (this setup procedure. For additional help with your computer.
Do not unplug ...
Owner's guide - Page 12
... Under the Volume tab, verify that Bose USB Audio is now ready to use. In the Speaker setup drop list, select 5.1 surround sound speakers. 6. Your Companion® 5 multimedia speaker system is the connected USB device. 4. Connected USB device
English
SYSTEM SETUP
Setting for the Companion 5 system
3. Click Apply and then OK.
Under Speaker settings, click the Advanced button to check...
Owner's guide - Page 13
... in the USB cable. Wait two minutes before proceeding to display the installa9tion status (Figure 7). Figure 6 Device driver installation message
Figure 7
Device driver installation status
• If any cables during this ...
Windows® Vista audio setup
IMPORTANT! • Do not unplug any other messages appear that interrupt this setup procedure.
• For additional help with...
Owner's guide - Page 14
... and click Set Default. Verify that the Playback default setting (indicated by a green check) is now ready to use. 14 Your Companion® 5 multimedia speaker system is Bose USB Audio. Click Sound in the Hardware and Sound control panel (Figure 9). Figure 10 Sound control panel
5.
SYSTEM SETUP
SYSTEM SETUP
Figure 9 Sounds
Français...
Owner's guide - Page 15
... Companion® 5 multimedia speaker system is now ready to use. 15 Figure 11 Mac OS® X sound preferences
Figure 12
Audio MIDI Setup control panel
3. Choose Bose USB Audio for Properties For, Default Output, and System Output. In the Applications folder on your audio setup, please visit http://owners.bose.com/Companion5.
1. Do not unplug any cables during...
Owner's guide - Page 16
... • Green = Active mode • Red = Standby mode
IMPORTANT!
• The Companion® 5 multimedia speaker system is in Muted Mode until the sound reaches a comfortable level. To mute the system ...your computer or a device connected to adjust both the USB connection from your PC or a connected source) and the Companion 5 system: 1.
OPERATION
OPERATION
System modes
Figure 13 ...
Owner's guide - Page 17
...:
• 3 to increase bass (+) • 4 to adjust the sound. OPERATION
English
Español
Français
OPERATION
Adjusting the bass
After listening to your speaker system, you may wish to decrease bass (-)
17 06.Operation.fm 12/07 Use the bass compensation control (Figure 14) on the Acoustimass® module.
Owner's guide - Page 18
... device
To connect an audio device such as a CD/MP3 player, plug the audio cable from your preferred levels.
18 CONNECTING OTHER DEVICES
CONNECTING OTHER DEVICES
Français
Españ... to adjust the volume control ring and the volume levels in headphones automatically mutes the system speakers.
• After disconnecting headphones, touch the mode switch to hear both sources at your ...
Owner's guide - Page 19
... address sheet included in the Active mode (control pod indicator is not set at http://owners.bose.com/register. USB cable and start again. the message, "This USB
Remove the USB 1.0 device, or plug the Companion 5 system directly into any sprays near the speakers. if you connect it .
Do not use any openings.
• To clean the...
Owner's guide - Page 20
Disconnect the Companion® 5 system USB cable from speakers is • Increase the volume on the correct sides of your computer monitor. USB jack on your computer
20 One satellite speaker does not play or sounds distorted.
• Check all plugs are on your computer or other sound source. Make sure all connections between the satellite speakers, control...
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